Dunkin'

3.6
523 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Kernersville, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
101 Clayton Forest Rd, Kernersville, NC
27284, United States

Hours

Reviews

3.6
523 reviews
5 stars
241
4 stars
90
3 stars
56
2 stars
35
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and poor communication.

Wait Times

Many reviews highlighted long wait times, particularly in the drive-thru, leading to frustration among customers.

Product Freshness

Feedback on product freshness was mixed; while some customers enjoyed fresh donuts and coffee, others complained about stale items and incorrect orders.

Staffing Issues

Several reviews mentioned understaffing during peak hours, contributing to delays and poor service.

Cleanliness

The store was generally noted as clean, with some customers appreciating the atmosphere despite service issues.
  • JH
    Julia Hamrick
    2 days ago
    5.0
    this was probably the best experience at a dunkin my partner and i have ever had! our order was perfect and the worker at the drive thru was so nice!
  • LM
    Lisa Marie
    Jan 1, 2026
    5.0
    Coffee was good, the drive through was very long wait!
  • AG
    Ashlie Gorton
    Jan 1, 2026
    5.0
    I don’t normally go to Dunkin’ Donuts but today I decided to go through the drive-through and there was a young gentleman that placed my order at 9:45 AM on January 1 and he had some of the best customer service I have seen in a long time. He was smiling, Said thank you had all the right appropriate customer service techniques you really don’t see this anymore and honestly it kind of made my day. I don’t know his name, but well done!
  • BB
    Brittany Buchanan
    Jan 1, 2026
    5.0
    This location is wonderful and the staff are amazing.
  • AO
    Author: Venus Pilipovic O'Boyle
    Dec 23, 2025
    2.0
    The woman working the register was unfriendly and as cold as my toast. The young gentleman that made my coffee was very warm, kind, friendly, and helpful

Frequently Asked Questions About Dunkin'

What are the hours of operation for Dunkin' in Kernersville, NC?

Dunkin' Kernersville is open Monday through Saturday from 5:00 AM to 9:00 PM, and Sunday from 6:00 AM to 9:00 PM.

Does Dunkin' Kernersville offer delivery and pickup services?

Yes, Dunkin' Kernersville offers delivery and curbside pickup services for your convenience.