Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Kernersville, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and poor communication.
Wait Times
Many reviews highlighted long wait times, particularly in the drive-thru, leading to frustration among customers.
Product Freshness
Feedback on product freshness was mixed; while some customers enjoyed fresh donuts and coffee, others complained about stale items and incorrect orders.
Staffing Issues
Several reviews mentioned understaffing during peak hours, contributing to delays and poor service.
Cleanliness
The store was generally noted as clean, with some customers appreciating the atmosphere despite service issues.
JH
Julia Hamrick
2 days ago
5.0
this was probably the best experience at a dunkin my partner and i have ever had! our order was perfect and the worker at the drive thru was so nice!
LM
Lisa Marie
Jan 1, 2026
5.0
Coffee was good, the drive through was very long wait!
AG
Ashlie Gorton
Jan 1, 2026
5.0
I don’t normally go to Dunkin’ Donuts but today I decided to go through the drive-through and there was a young gentleman that placed my order at 9:45 AM on January 1 and he had some of the best customer service I have seen in a long time. He was smiling, Said thank you had all the right appropriate customer service techniques you really don’t see this anymore and honestly it kind of made my day. I don’t know his name, but well done!
BB
Brittany Buchanan
Jan 1, 2026
5.0
This location is wonderful and the staff are amazing.
AO
Author: Venus Pilipovic O'Boyle
Dec 23, 2025
2.0
The woman working the register was unfriendly and as cold as my toast.
The young gentleman that made my coffee was very warm, kind, friendly, and helpful