Chipotle Mexican Grill

3.6
844 reviews
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Business Details

1020 S Main St, Kernersville, NC
27284, United States
(336) 992-1779
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Kernersville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1020 S Main St, Kernersville, NC
27284, United States

Hours

Reviews

3.6
844 reviews
5 stars
376
4 stars
178
3 stars
72
2 stars
42
1 star
176

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked rice, burnt meat, and stale chips.

Service Issues

Many reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.

Cleanliness

The dining area was often described as dirty and unkempt, with complaints about unsanitary conditions.

Ingredient Availability

Customers consistently noted that the location frequently ran out of key ingredients, leading to dissatisfaction.

Portion Sizes

Several reviews mentioned small portion sizes, with customers feeling shortchanged for the price paid.
  • EE
    Eddie
    Nov 16, 2025
    5.0
    I really enjoy this location it's quick good and fresh
  • AH
    Angela Hill
    Nov 1, 2025
    1.0
    Ordered a chicken bowl. Barely gave rice, had to tell girl to put more in, then barely put any chicken, she scraped from bottom of container. When I mentioned it. She said I could pay for double meat. This was like a child's portion of food. Never had this happen at another location. Almost walked out without the food
  • AH
    Angela Hill
    Oct 31, 2025
    1.0
    Barely gave rice and chicken in the bowl. Was like a child's portion.
  • TT
    Tyler
    Oct 20, 2025
    1.0
    used to love the place but the new crew that runs it 4-11pm dont clean the damn areas where they serve us and they are always out of literally everything making people wait. Bring back the old manager or something
  • BB
    Bay
    Oct 16, 2025
    4.0
    My bowel was perfect. so full of so much food, and was delicious. I typically go to the one in winston because it is closer, but i was in Kernersville and decided to stop by. Idk it was just perfect not much else to say about the food, my chips were a little stale but edible. The employees aren’t the nicest, that’s the only reason i am giving 4 stars. By the other reviews I’m assuming i just picked the right day. i truly hope This store gets better as friendly service, and quality food. because Chipotle truly is too good to be represented badly.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Kernersville offer?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.

Where is Chipotle Mexican Grill located in Kernersville?

It is located at 1020 S Main St, Kernersville, NC 27284.