Business Details
About
Mexican Restaurant
Chipotle Kernersville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
851 reviews
5 stars
376
4 stars
178
3 stars
73
2 stars
42
1 star
182
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including burnt chicken, undercooked rice, and stale ingredients.
Portion Sizes
Many reviews mentioned small portion sizes, with customers feeling shortchanged on meat and rice.
Customer Service
The service was frequently described as rude and unhelpful, with staff showing a lack of care for customer satisfaction.
Cleanliness
Several reviews highlighted unsanitary conditions in the dining area and food preparation areas.
Availability of Ingredients
Customers often noted that the restaurant was out of key ingredients, leading to frustration and disappointment.
- CFCody FutrellJan 3, 20261.0Lack of management and leadership. Place is a dump, can’t keep up with orders, waited a hour for a damn burrito and quesadilla.
- JPJerry PerryDec 23, 20251.0WWait for the chicken to cook; after getting home and eating, the CHICKEN WAS BURNT. I attempted to enjoy it, but charred chicken doesn't taste good. I tried calling Chipotle Harvard, but no one answered; I only reached the automated AI system. Wait for the chicken to cook; after getting home and eating, the CHICKEN WAS BURNT. I attempted to enjoy it, but charred chicken doesn't taste good. I tried calling Chipotle Harvard, but no one answered; I only reached the automated AI system.. I WILL NEVER EAT HERE AGAIN !
- MMMakenzy MortonDec 14, 20251.0Where is my chicken? There’s barely any on my tacos I just got lowkey very upset
- GVGiovanni VDec 3, 20251.0usually enjoy Chipotle, but my recent visit was disappointing. The portions were extremely small compared to what I normally receive. For the price, it didn’t feel like a fair value at all. I hope management addresses consistency because it really affects the experience.
- SSShannonNov 28, 20251.0I put in an online order for pickup at this location on a random Wednesday evening. I ordered a burrito bowl. I was going to go with steak but the app showed that they had carne asada with the description that said, "Our most tender steak." I was sold for the extra $2. I was given meat that was tougher than a leather shoe. This meat was black... tasted like it was 6 hours old and impossible to chew. I paid $18 for this burrito bowl and was given overcooked dehydrated beef jerky. It was awful. There was also a tomato stem in my burrito bowl. Extra fiber I guess. I think I'll just make it at home next time.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Kernersville offer?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.
Where is Chipotle Mexican Grill located in Kernersville?
It is located at 1020 S Main St, Kernersville, NC 27284.
What are the operating hours of Chipotle Mexican Grill in Kernersville?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Kernersville offer in-store pickup and delivery services?
Yes, Chipotle Kernersville offers both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill in Kernersville?
You can order online through their website at https://order.chipotle.com or use the Chipotle app available on the App Store.
Does Chipotle Kernersville accept credit cards and gift cards?
Yes, they accept credit cards and also offer gift cards for purchase.
Is Chipotle Kernersville welcoming to the LGBTQ+ community?
Yes, Chipotle Kernersville is welcoming to LGBTQ+ individuals.
What nearby places can I visit before or after dining at Chipotle Kernersville?
You can visit Mattress Firm Final Markdown for furniture shopping, Ellis Jewelers for jewelry, or Empire Nails And Spa for beauty treatments nearby.
Are there other dining options near Chipotle Mexican Grill in Kernersville?
Yes, nearby dining options include Firehouse Subs for sandwiches, Domino's Pizza for pizza, and JP Looney's Sports Bar And Grill for American fare and drinks.
Is there a coffee shop near Chipotle Kernersville for a drink before or after your meal?
Yes, Starbucks is nearby if you want to enjoy coffee or smoothies before or after dining at Chipotle.