Caribou Coffee

Reviews

• SH

  Sydney Hinkle

  4 days ago
  5.0
  Wonderful, wonderful, wonderful! I absolutely love Caribou coffee, so I was pumped to have one so close to work. Needless to say, this place does not disappoint! I’ve visited several times at this point, and each time been given above and beyond service. I’ve never waited long for my order and the coworkers are so friendly. I am a coffee snob that will drink all the coffees, but some are obviously better than others. Regarding chain coffee stores, this is a top tier for me! The black coffee is delicious and the lattes are well balanced. If you enjoy a little spice, try their holiday spiced mocha…absolutely incredible!
• JG

  Jason Glasscock

  5 days ago
  5.0
  Super quick and very friendly service. Always enjoy a hot campfire mocha!
• AD

  Autumn D

  Nov 7, 2025
  5.0
  I would give 100 stars if I could! Today was my second visit to this Caribou Coffee location, and both times the service has been exceptional, but today was truly outstanding. I hate that I didn’t catch her name (blonde with glasses), but she was phenomenal. My drink was still being made when she handed me my change, and instead of just closing the window, she leaned out and struck up a friendly conversation with me while I waited. She was so kind, genuine, and personable. It honestly made my morning. This kind of interaction is rare these days and is enough to make me drive 20 minutes out of my way just for a coffee. Thank you for being so sweet and making my day brighter!
• TB

  terence burris

  Nov 6, 2025
  1.0
  I Shouldn’t have to speak first to the lady at the window in the morning when I’m a loyal customer to Caribou Coffee. I’m not the one at work. Shouldn’t work customer service jobs if you have dry personality
• MM

  Michael Maduske

  Oct 20, 2025
  3.0
  Let's start off with the good. The iced tea my girlfriend received was very tasty. My hot latte was made to perfection. Why only 3 stars? Two reasons. #1: The app was not working to place an online order and of course, the only way to see a menu in the app is to...you guessed it, place an order. IMO, the Caribou Coffee app needs a complete redo. I have ordered online from the High Point location on multiple occasions and every time, the app is my biggest disappointment with my experience. I will no longer use the app to place an order to avoid this frustration. We will continue to visit Caribou because the beverages are tasty, provided #2 reason is rectified. PLEASE, when placing the coffee lid on the coffee cup you do it with a hand that does not have hand lotion, perfumes or anything else that completely overpowers the aroma of the coffee. It was disgusting. If not for getting on the highway before taking my first sip, I would've turned around and gotten a new lid. I removed it and carefully consumed my hot beverage for the remainder of my trip. Otherwise, your staff was pleasant and we will return.

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