Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.1
1,228 reviews
5 stars
590
4 stars
354
3 stars
144
2 stars
42
1 star
98
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Service quality varied significantly; some customers praised friendly staff while others experienced rudeness and poor management.
Food Quality
Food quality was inconsistent, with some items praised as delicious while others were criticized for being poorly prepared or not matching expectations.
Cleanliness
The restaurant was noted for being clean by some customers, but others reported unsanitary conditions.
Wait Times
Customers experienced long wait times, both in-store and at the drive-thru, with some attributing delays to poor management.
- VFValerie FowlerJan 4, 20261.0Ordered through drive through, wasn't sure what my wife and I wanted. Took Maybe 20 seconds and told them we wanted a fish deluxe sandwich, just the sandwich and french dip and Swiss combo. Large coke no ice and a sweet tea for the french dip combo. Told us the order total was 23$ and some change. Wife said that's to high and I said well we did get that coke separate so thought that was what it was. Got the order, did not give me the fries. We pulled in the parking lot to eat I've already went in and got the fries, wife ended up getting a burger. Go back in and they cook the fish for the sandwich. Got a coke that had ice. My french dip was cold the fries were not fresh and I also got a cheddar cup that did not taste right. Worst experience ever at arbys!!!
- PSPeyton SmithJan 4, 20261.0Awful experience, didn’t get the order right when ordering, horrible customer service when trying to fix order, got plain chicken sandwiches wrong and put mayo on them, these workers need more training
- CLCheryl LittlefieldJan 4, 20265.0Go to this store not the one on Battleground. Great staff, friendly and fast service.
- JJJonathan JonesJan 4, 20261.0Horrible ahh experience never coming back✌ and my friend mixed his ketchup with his pepper
- SWSteven WaynickDec 12, 20251.0Arby's you are usually very good about making correct orders,but this time you dropped the ball!! If you have employees working who cannot read the tickets correctly,should not be making the orders!! I ordered the greek gyro and it came with no lettuce on it!! No big deal you say but when i pay for something i expect to get what i ordered,not what you want to just put in my bag!! I will give you another chance to make this right,but for right now I'm mad as hell!!!