Arby's

3.4
372 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1000 Truckstop Road, Kenly, NC
27542, United States

Hours

Reviews

3.4
372 reviews
5 stars
139
4 stars
77
3 stars
49
2 stars
24
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders.

Food Quality

There were numerous complaints about food being undercooked, stale, or not prepared correctly.

Management Concerns

Several reviews highlighted poor management practices, including disrespectful treatment of staff and inadequate staffing.

Cleanliness

Multiple customers noted unsanitary conditions in the dining area and issues with food preparation cleanliness.

Positive Staff Interactions

Despite the issues, some customers praised friendly staff and good service from individual employees.
  • CH
    Charles Hutson
    Sep 10, 2025
    1.0
    This Arby's is PERMANENTLY CLOSED!!
  • JS
    Jamie Simmons
    Aug 20, 2025
    1.0
    It's closed not even open anymore
  • DD
    Dezerae
    Aug 13, 2025
    1.0
    PERMANENTLY CLOSED 🚫
  • FF
    Francisco
    Jul 27, 2025
    1.0
    No longer there.
  • MS
    Martin Shields
    Mar 2, 2018
    1.0
    Poorly ran. Closed at night .opens 9 am at a truck stop? Fools.