McDonald's

3.4
926 reviews
Get DirectionsCallWebsite

Business Details

600 S Main St, Kenansville, NC
28349, United States
(910) 275-0046
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
600 S Main St, Kenansville, NC
28349, United States

Hours

Reviews

3.4
926 reviews
5 stars
322
4 stars
180
3 stars
158
2 stars
81
1 star
185

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being fresh and hot while others were cold or incorrect.

Customer Service

Service quality varied significantly; some staff were friendly and helpful, while others were rude and unprofessional.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, or long wait times for their food.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unsanitary conditions.

Management Issues

Several reviews highlighted poor management and lack of accountability among staff, leading to a negative customer experience.
  • MA
    Maurice Andrews
    Nov 11, 2025
    5.0
    Hot food and friendly staff
  • SH
    Stephanie C Howard
    Aug 27, 2025
    5.0
    Usually the food is fresh and hot. Sometimes the ice cream machine is down or my McNuggets are not hot and crispy, but the two times they were bad the Manager made it right and apologized. This is one of my favorite McD's ...locally. The service is fast.
  • HM
    Heather Morrow
    Aug 23, 2025
    1.0
    The most unprofessional McDonald’s I have ever been too… and that says a lot… the employees were cussing, hooting and hollering… and the worst part is the manager was doing it as well. McDonald’s isn’t even trying anymore. How are you not embarrassed? You can’t even work an entry level job? McDonald’s need some sort of standards… literally any standard is better than this place.
  • IT
    Ivy Thornton
    Aug 21, 2025
    4.0
    Food is always good here. The staff are usually pretty good, some more friendly than others. The atmosphere just seems kind of bland with the most recent color palette, but that's just a personal opinion.
  • AM
    Ariel M
    Jul 20, 2025
    1.0
    While visiting the area for a few days for family business I found myself having to patronize McDonald’s for breakfast 2 mornings in a row. The first morning, I was told to pull to spot 2 to wait for my order only to be given the wrong order when it finally came. I had to go inside to get the correct order because it was taking so long to bring out the corrected order. No apologies, just simply “this should be your order you can check and see.” Second morning only because of the request of my mother I go back only to be shorted my change with no explanation of why. When I asked the young lady did she give me the correct change, she said no because we are running low on change. I would recommend this place to absolutely no one, especially if you want to keep your sanity or working on patience.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Kenansville?

McDonald's Kenansville is open daily from 6:00 AM to 11:00 PM.

Does McDonald's Kenansville offer drive-thru service?

Yes, the drive-thru is available daily from 6:00 AM to 11:00 PM for your convenience.