Brand Certified
Wingstop
2.7(202 reviews)
Certified by Wingstop • Mar 01, 2026
Business Details
2221 Roxie Street, Kannapolis, NC
28083, United States
Certified by Wingstop • Mar 01, 2026
(980) 280-9464
Certified by Wingstop • Mar 01, 2026
https://www.wingstop.com/
Certified by Wingstop • Mar 01, 2026
About
Certified by Wingstop • Mar 01, 2026
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Kannapolis Roxie St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Wingstop • Mar 01, 2026
Hours
Certified by Wingstop • Mar 01, 2026
Reviews
2.7
202 reviews
5 stars
72
4 stars
8
3 stars
11
2 stars
12
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or mistreated during their visits.
Food Quality
Several customers reported issues with food quality, including cold, undercooked, or incorrect orders, leading to dissatisfaction.
Cleanliness
Multiple reviews mentioned unpleasant odors and unsanitary conditions within the restaurant, contributing to a negative dining experience.
Order Fulfillment
Customers frequently experienced long wait times for their orders, with some reporting incomplete or incorrect orders upon pickup.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, particularly under new management, indicating potential improvements.
- ___1 day ago1.0Extremely poor experience where I had to wait 2 HOURS for my food, that was marked as "ready " the food in question simply being a single wing box. The service was unbelievable slow, even though they weren't busy AT ALL I had to yell to people just standing behind the counter on their phone after around 20 mins of standing there The atmosphere was equally terrible with a strange sewage like stench permeating in the air. Would not recommend you order or cater from this wingstop
- LBLori Barnes3 days ago1.0There should be no reason I order my food online drive 25 minutes to pick it up, have to wait 45 minutes for it then when I finally get it and eat it in the car it’s cold??? Shut this place down.
- RBRobert BurksFeb 22, 20265.0Just had an amazing experience at this location thanks to the manager on duty Larry! I drive for UBEReats and took a late night order from this location. When I arrived they had already been closed for 20 minutes and were cleaning for the night. I was informed that another driver had picked up the food and apparently stolen it instead of delivering. Larry went above and beyond to remake the order for this customer and I cannot thank him enough!!! Thank you Larry for your amazing service!!
- LSland sariahFeb 21, 20261.0I usually order from here. i’ve gotten food poisoning twice. so usually try to avoid this location but i came in the other day to just get fries & The smell is outrageous! smells just like old spoiled chicken. didn’t even order just went to another location & the customer service is awful they don’t acknowledge you or seem interested in their jobs.
- NDNatalie DrewFeb 12, 20261.0I hate leaving bad reviews but as someone who works in the food industry what I was served tonight was completely irresponsible and wrong. They are serving people spoiled carrots! I opened up my container and the carrots were wet, slimy, and rubbery. After waiting almost 30 min for my food (which I can understand somewhat because online orders can get crazy) I was literally shocked that they served me SPOILED carrots and thought that was ok. I hope y’all don’t feed yourselves or your families spoiled food.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the Wingstop Kannapolis Roxie St delivery hours during weekdays?
Delivery is available from 10:30 AM until midnight Monday through Thursday.
Can I get delivery from Wingstop Kannapolis Roxie St on weekends?
Yes, delivery is available from 10:30 AM until 1:00 AM on Fridays and Saturdays, and until midnight on Sundays.
Does Wingstop Kannapolis Roxie St offer drive-through service?
No, Wingstop Kannapolis Roxie St does not have drive-through service on any day of the week.
What pickup and delivery options are available at Wingstop Kannapolis Roxie St?
The location offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
What are the store hours for in-store pickup at Wingstop Kannapolis Roxie St?
In-store pickup is available from 10:30 AM until midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Which payment methods are accepted at Wingstop Kannapolis Roxie St?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Where is Wingstop Kannapolis Roxie St located?
Wingstop is located at 2221 Roxie Street, Kannapolis, NC 28083, USA.
What nearby dining options can I visit before or after enjoying Wingstop's wings?
Nearby dining options include Subway, Dragon Wok (Chinese restaurant), and Casa Grande Mexican Restaurant, which are great alternatives or companions to your Wingstop visit.
Are there nearby stores where I can shop before or after eating at Wingstop?
Yes, nearby shopping options include Academy Sports + Outdoors for outdoor gear, Native Ceuticals Kannapolis for beauty supplies, and Mattress Firm for furniture.
What nearby services can help with car or pet needs around Wingstop Kannapolis Roxie St?
Nearby automotive services include Splash auto spa, Kannapolis AutoSpa, and Valvoline Instant Oil Change; for pets, Petco Dog Training, Vetco Vaccination Clinic, and Petco Grooming are available.
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