Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Kannapolis Roxie St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
2.8
186 reviews
5 stars
69
4 stars
7
3 stars
10
2 stars
12
1 star
88
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported a strong sewage smell and dirty conditions in the restaurant.
Customer Service
Numerous reviews highlighted poor customer service, including rudeness, lack of attention, and unprofessional behavior from staff.
Order Accuracy
Several customers experienced issues with incorrect orders and delays, leading to frustration and dissatisfaction.
Food Quality
While some customers praised the food, many reported receiving cold or poorly prepared items, contributing to negative experiences.
Management Issues
Reviews indicated a lack of effective management, with complaints about staff behavior and overall operational inefficiency.
- DLDeeann lloyd2 days ago1.0I will never order from this place again.I receive a incomplete order and one contact is fake. I called The restaurant number and all I got was a recorded message saying that they are busy and to call back later. So im setting here with incomplete order and have no way of getting it corrected. But they got their money. I sure at some point I can get a refund but if I wanted the money I would not have placed the order. They do not deserve a rating.
- TDTripp Dillahunt6 days ago1.0It smells absolutely god awful in there. Those workers probably shouldn’t be inhaling sewage fumes all day. I feel bad for the people whose orders I have to pick up, I want to tell them to cancel and not to eat, it even makes my car stink.
- KNKatherine Nelson6 days ago1.0The most disgusting place I have ever stepped foot in as soon as you walk in it smells like straight sewer the works are disrespectful and the bathrooms are so dirty u could catch a disease
- MFMelissa FordDec 26, 20251.0I made my first AND last order from this place on Christmas Eve. I made the order online at 11am for pick up at 5pm. I got there at 5:30pm just to allow them more time bc I assumed it would be busy due to it being Christmas Eve. When I got there they told me and everyone else in the lobby that all orders will not be ready for another 30-45mins. Remind you I made my online order at 11:00AM. I told the associate I would be back so when I got back the order was ready, but as she was calling out my order I told her it was incorrect I ordered 75 bone in and not boneless wings. Once I pulled my online receipt up it did say boneless so that was “my” mistake which I understood. So I asked how could it be corrected? I was told it was NOTHING they can do bc it was my mistake. I told them I was willing to pay the difference in cost and come back to pick them up and was still told they couldn’t help me. I asked for a manager and was told there was no manager on duty. And that may have been true bc all the associates were acting very lack luster, moving in slow motion, and the place smelled like a rotten egg(sewer issue maybe??). I attempted to call corporate of course they were closed. At that point I realized I was just stuck with 75 boneless wings 🥴. Before I left with them I noticed there was only ONE ranch in the bag and I asked the associate could I get more. She told me that if you don’t order a meal and just wings only you have to pay $1.50 for each cup of ranch. Help me to understand how I ordered 75 wings, payed $93, and I have to pay for ranch?? This is RIDICULOUS!! The only reason I ordered from here is bc a few of my family members requested it. I ordered wings for “myself” from Flying Buffalo as I normally do. For future if y'all want the best wings locally, that are ready when they are supposed to be, has great customer service if you make a “mistake” ordering, AND comes with ranch dressing that you don’t have to pay extra for try them out I promise you won’t be disappointed. Do better wing stop!!
- SSSarai SotoDec 5, 20251.0Waited almost 15 minutes at the front for my order to be taken, the cashier just ignored me the WHOLE time. when the cashier finally came to the front (because the cook asked him to). he ignored me AGAIN, & proceeded to help the door dash driver that had just walked instead.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the Wingstop Kannapolis Roxie St delivery hours during weekdays?
Delivery is available from 10:30 AM until midnight Monday through Thursday.
Can I get delivery from Wingstop Kannapolis Roxie St on weekends?
Yes, delivery is available from 10:30 AM until 1:00 AM on Fridays and Saturdays, and until midnight on Sundays.
Does Wingstop Kannapolis Roxie St offer drive-through service?
No, Wingstop Kannapolis Roxie St does not have drive-through service on any day of the week.
What pickup and delivery options are available at Wingstop Kannapolis Roxie St?
The location offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
What are the store hours for in-store pickup at Wingstop Kannapolis Roxie St?
In-store pickup is available from 10:30 AM until midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Which payment methods are accepted at Wingstop Kannapolis Roxie St?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Where is Wingstop Kannapolis Roxie St located?
Wingstop is located at 2221 Roxie Street, Kannapolis, NC 28083, USA.
What nearby dining options can I visit before or after enjoying Wingstop's wings?
Nearby dining options include Subway, Dragon Wok (Chinese restaurant), and Casa Grande Mexican Restaurant, which are great alternatives or companions to your Wingstop visit.
Are there nearby stores where I can shop before or after eating at Wingstop?
Yes, nearby shopping options include Academy Sports + Outdoors for outdoor gear, Native Ceuticals Kannapolis for beauty supplies, and Mattress Firm for furniture.
What nearby services can help with car or pet needs around Wingstop Kannapolis Roxie St?
Nearby automotive services include Splash auto spa, Kannapolis AutoSpa, and Valvoline Instant Oil Change; for pets, Petco Dog Training, Vetco Vaccination Clinic, and Petco Grooming are available.