Wendy's

3.4
1075 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1106 S Cannon Blvd, Kannapolis, NC
28083, United States

Hours

Reviews

3.4
1,075 reviews
5 stars
377
4 stars
233
3 stars
156
2 stars
80
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or stale food, with some customers expressing dissatisfaction with the freshness and preparation of their meals.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, with reports of trash and unclean surfaces.

Management Issues

Customers frequently criticized management for poor handling of situations, lack of training for staff, and overall mismanagement.

Customer Experience

While some customers praised individual staff members for their friendliness, the overall customer experience was marred by negative interactions and complaints.
  • TR
    Thomas Raymond
    Nov 17, 2025
    1.0
    Was really looking forward to my honey butter chicken sandwiches this morning and when I get to work and open my sandwiches, whoever was working in the kitchen had put mayonnaise on my sandwiches instead of honey butter. Don’t really understand how that works, but glad to know Wendy’s will just change your order whenever they want to
  • WM
    William Morrison
    Nov 13, 2025
    1.0
    They done fell all the way off!! What kind of sorcery is this?? Soggy fries..sloppy hard burger.. I works hard for money.. and this the type meal I get smh.
  • GS
    Gina Smith
    Nov 1, 2025
    1.0
    Melissa the manager makes this whole place miserable not only are they very rude to customers they are rude to their employees also. I have never met somebody so rude as this manager Melissa. I bought a couple of Boo books for the treat or treaters and when I took my four grandchildren and I gave them each a coupon to get a small miniature free Frosty as per the coupon and the manager Melissa said only one coupon could be used. This is not what the Boo books say. I left with four crying children because they will not honor their coupons I drove up the street by the hospital where that Wendy's honored the coupons. This manager needs to be fired. I will be calling corporate Monday. Don't bother wasting your time if you have a coupon they will not honor it if Melissa Wendy's big dog manager is working. I have never had a problem at a different Wendy's and I never had a problem at this Wendy's until I dealt with this lady 2 days in a row. I would give zero Stars if I could, this Wendy's is horrible
  • PP
    Private
    Oct 23, 2025
    2.0
    I assume this restaurant is hanging on by a thread as the dining area is never open. I've ordered here twice and been told they are out of stock of chili or baked potatoes. My general impression is management is slack and does not give a damn.
  • BO
    Brenda Owens
    Oct 21, 2025
    2.0
    We did take out and in my order of chili beans, the bottom of the container was barely covered!!! I was so angry I couldn't see straight.... My husband took it back inside. They sent out another container, that was full. I was still ANGRY!!! GOOD

Frequently Asked Questions About Wendy's

Is 07 Kannapolis Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.