Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or stale food, with some customers expressing dissatisfaction with the freshness and preparation of their meals.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, with reports of trash and unclean surfaces.
Management Issues
Customers frequently criticized management for poor handling of situations, lack of training for staff, and overall mismanagement.
Customer Experience
While some customers praised individual staff members for their friendliness, the overall customer experience was marred by negative interactions and complaints.
TR
Thomas Raymond
Nov 17, 2025
1.0
Was really looking forward to my honey butter chicken sandwiches this morning and when I get to work and open my sandwiches, whoever was working in the kitchen had put mayonnaise on my sandwiches instead of honey butter. Don’t really understand how that works, but glad to know Wendy’s will just change your order whenever they want to
WM
William Morrison
Nov 13, 2025
1.0
They done fell all the way off!! What kind of sorcery is this?? Soggy fries..sloppy hard burger.. I works hard for money.. and this the type meal I get smh.
GS
Gina Smith
Nov 1, 2025
1.0
Melissa the manager makes this whole place miserable not only are they very rude to customers they are rude to their employees also. I have never met somebody so rude as this manager Melissa. I bought a couple of Boo books for the treat or treaters and when I took my four grandchildren and I gave them each a coupon to get a small miniature free Frosty as per the coupon and the manager Melissa said only one coupon could be used. This is not what the Boo books say. I left with four crying children because they will not honor their coupons I drove up the street by the hospital where that Wendy's honored the coupons. This manager needs to be fired. I will be calling corporate Monday. Don't bother wasting your time if you have a coupon they will not honor it if Melissa Wendy's big dog manager is working. I have never had a problem at a different Wendy's and I never had a problem at this Wendy's until I dealt with this lady 2 days in a row. I would give zero Stars if I could, this Wendy's is horrible
PP
Private
Oct 23, 2025
2.0
I assume this restaurant is hanging on by a thread as the dining area is never open. I've ordered here twice and been told they are out of stock of chili or baked potatoes. My general impression is management is slack and does not give a damn.
BO
Brenda Owens
Oct 21, 2025
2.0
We did take out and in my order of chili beans, the bottom of the container was barely covered!!!
I was so angry I couldn't see straight....
My husband took it back inside. They sent out another container, that was full. I was still ANGRY!!!
GOOD
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kannapolis, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kannapolis, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (704) 938-7307.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 07 Kannapolis Wendy’s serve breakfast?
Yes, this Wendy’s location in Kannapolis, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru in Kannapolis?
The drive-thru is open daily from 7:30 AM to 1:30 AM.
Is the 07 Kannapolis Wendy's location currently open?
Yes, this Wendy's location is open and serving customers.
Does this Wendy's offer delivery and how can I check availability?
Delivery is available where offered. To check availability near you, use the Wendy's app or visit order.wendys.com and enter your address.
Is Wendy's hiring staff at the Kannapolis NC location?
To see if this location is hiring, visit the Wendy's Careers page, enter 'Kannapolis, NC', and search for available jobs.
How can I provide feedback or contact this Wendy's location?
You can reach Wendy's Customer Care via live chat or call 888-624-8140. For direct contact, call (704) 938-7307 or visit the contact page on Wendy's website.
Where can I purchase Wendy's gift cards?
Gift cards are available in the restaurant, various retailers, and online at wendysgiftcards.com.
Does this Wendy's serve breakfast, and what options are available?
Yes, breakfast is served with combos, croissants, biscuits, sandwiches, coffee, and sides available via the app or website.
What popular fast food restaurants are located near Wendy's at 1106 S Cannon Blvd?
Nearby fast food options include Popeyes® Louisiana Kitchen, Taco Bell, Waffle House, and Bojangles, giving you plenty of variety around Wendy's.
What nearby businesses can I visit for car services while at Wendy's?
Close to Wendy's are The Tint Shop Plus for car window tinting and car wash, Meineke Car Care Center for brake service, and Taylor Smith Automotive for car sales and parts.
Which fitness centers are near Wendy's in Kannapolis for a post-meal workout?
Quantum Fitness, Elevate Fitness, and Venture Complex gyms are nearby for fitness training and boot camps after your meal at Wendy's.