Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
398 reviews
5 stars
152
4 stars
45
3 stars
32
2 stars
21
1 star
148
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, with some stating it took significantly longer than expected.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and poor attention to detail in fulfilling requests.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.
Food Quality
While some customers praised the food as fresh and tasty, others reported issues with food quality, including cold items and poorly prepared dishes.
Cleanliness
The establishment was noted for being clean and well-kept by some, but there were also mentions of unsanitary practices by staff.
- JDJoshua DonohueOct 28, 20251.0Don’t politely ask for a cup of water at this location. The lady at the 2nd window will snap at you like she’s ready to fight you 😂. Happened today at about 12:45pm 10/28.
- JSJohn StevenOct 26, 20254.0I did not like it because it took 12 minutes for my FOOD LIKE BRO THEY SAID SORRY for the wait I WAS LIKE BRO YOUR NOT SORRY
- CWCindy WagonerOct 18, 20255.0We use to come here often but it began to take forever to get our food. So we had to find a different place to get food quicker. The people were friendly just seemed to take a while. Today we decided we had some time to wait if we needed to. Today, we ordered pretty much the same as always and before we could fill out drinks and put lids on, our food was ready. We watched and were amazed at how quickly they were serving customers as we are. Employees were also friendly.
- SSSamuel StarnesOct 8, 20255.0did the drive thru. quick and perfect
- MIMarie IncammisaSep 26, 20255.0Asiago chicken club ROCKS! Good service, clean parking lot.
Frequently Asked Questions About Wendy's
Is Kannapolis Pkwy & I-85 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kannapolis, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kannapolis, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (980) 255-8262.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Kannapolis Pkwy & I-85 Wendy’s serve breakfast?
Yes, this Wendy’s location in Kannapolis, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 590 Kannapolis Parkway?
The drive-thru at this Wendy's is open every day from 7:00 AM to 2:00 AM.
Is the Wendy's at Kannapolis Parkway currently open?
Yes, this Wendy's location is open and committed to serving you every day.
Does this Wendy's offer delivery service?
Yes, delivery is available. You can check availability by visiting the Wendy’s app or order.wendys.com and entering your address.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does the Wendy's at 590 Kannapolis Parkway serve breakfast?
Yes, this location serves breakfast with options like breakfast combos, croissant, biscuit sandwiches, coffee, and sides.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via the Wendy's Contact page online or call their customer care number at 888-624-8140. To reach this location directly, call (980) 255-8262.
Where can I find menu pricing and nutritional information for Wendy's?
Menu prices and nutrition information can be found on order.wendys.com or the Wendy's mobile app by selecting the location and specific items.
What nearby places can I visit before or after dining at Wendy's on Kannapolis Parkway?
Nearby, you can visit Soul Ride Skatepark for entertainment or grab coffee at Dunkin'. Also, Chipotle Mexican Grill is close by if you want additional dining options.
Are there convenient services near Wendy's that customers might find useful?
Yes, nearby services include Ideal Dental for dental care, Verizon for mobile needs, and Wells Fargo Bank for financial services.
How can I order Wendy's food using their app or online?
You can order via the Wendy's mobile app available on the Apple App Store or through their online ordering site at order.wendys.com.