Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Kannapolis Subway® Restaurant at 330 Oak Avenue Mall Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.9
192 reviews
5 stars
110
4 stars
25
3 stars
15
2 stars
9
1 star
33
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with staff are mixed; while some report friendly and helpful service, others mention rudeness and poor customer interactions.
Food Freshness
Many customers appreciate the freshness of the food, but there are complaints about incorrect orders and inconsistent portion sizes.
Cleanliness
The cleanliness of the location has improved under new management, but there are still reports of unsanitary conditions and cross-contamination.
Pricing Issues
Customers express dissatisfaction with rising prices and issues with coupon acceptance, leading to feelings of being cheated.
Order Accuracy
Numerous reviews highlight problems with order accuracy, including missing items and incorrect sandwich preparations.
- THTiffany HamiltonOct 27, 20252.0I eat from Subway at least 2times a week. Went to this location and got a 6in cold cut. This i sandwiche I get on the regular. Paying $7.00 for just a sandwich from Subway is insane. My receipt says cold cut combo. I normally pay 5.86 for a cold cut sandwich and a lil of $8 for th3 combo. I feel I was cheated out of my money at this location. Service is great place is clean but cheating me out of my money is a No.
- KGkayleigh grahamSep 24, 20255.0I’ve been coming to this subway for a long time, and I can definitely say that the store’s cleanliness has improved a lot after the change in management. The food quality is amazing, and veggies and meat are always fresh. The food portions are great and staff happily add extra toppings when I ask for them. The manager is extremely nice and I always get service with a smile.
- GSGregory SmithSep 17, 20252.0This is my local Subway and I’ve been coming here many times throughout the years, staff have always been polite and helpful and I’ve seen them many times. However, the new managers are extremely rude and unbelievably stingy. They refuse to honor certain coupons even when said coupons aren’t expired, they are stingy with meats and vegetables and when you ask for extra veggies (olives, sweet peppers, etc), they will either refuse, or only put one or two more vegetables on it. Ive also noticed that on one occasion they reused the same knife to close 3 separate sandwiches of mine. This CANNOT be sanitary. They will always hang around the dining area of the store and are nosey when you are ordering, don’t think i’ve never seen them not be in the store. Overall, these new managers (owners?) are horrid and significantly worsen the experience of ordering food at this location. Sad to see such a beloved location become such a headache. Again however, the employees themselves are lovely and the food is good. Prices have also skyrocketed, don’t know if this is related to new owners or not, but 3 dollars for a small drink is absurd.
- LLLBDJul 29, 20252.0Sometimes the temperature as of late has been very warm and this is not a good idea with open produce
- BBBkxyJul 14, 20255.0We come here a lot. It's always a good experience. Service is fast. Staff are friendly. Food is good and fresh.
Frequently Asked Questions About Subway
Where is this Subway restaurant located?
The Subway restaurant is located at 330 Oak Avenue Mall Drive, Cabarrus, Kannapolis, NC 28081, inside Oak Avenue Mall.
What are the opening hours for the Subway at Oak Avenue Mall?
This Subway is open every day from 8:00 AM to 9:00 PM.
What meals does Subway at Oak Avenue Mall serve?
They serve breakfast, lunch, and dinner.
Does this Subway offer dine-in, delivery, or takeout options?
This Subway offers dine-in, convenient delivery, curbside pickup, and quick online or app ordering for takeout.
Can I order catering from the Subway at Oak Avenue Mall?
Yes, they provide catering services to meet your event needs.
Is there a drive-through option at this Subway location?
No, the Subway at Oak Avenue Mall does not have a drive-through service.
How can I view the menu for this Subway?
You can see the full menu online at https://subway.com/en-us/restaurant/53273-0/menu/
Are there nearby fitness facilities near Subway at Oak Avenue Mall?
Yes, Core Fitness 101 gym is nearby, which you might visit before or after enjoying a meal at Subway for a healthy lifestyle.
What nearby dining options are available around Oak Avenue Mall Subway?
Besides Subway, nearby restaurants include Hong Kong Restaurant for Asian cuisine and the Kannapolis Cannon Ballers stadium arena with dining options, offering you variety for dining experiences.
What local attractions can I visit near the Subway at Oak Avenue Mall?
You can visit the Fieldcrest Cannon Textile Museum nearby for arts and entertainment after your meal at Subway.