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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Kannapolis, NC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2894 N Cannon Blvd for the ultimate SONIC experience!
Customers reported inconsistent food quality, with some meals being fresh and enjoyable while others were cold or poorly prepared.
Service Issues
Many reviews highlighted poor customer service, including incorrect orders, rude staff, and long wait times.
Atmosphere
The location was praised for its nostalgic feel and pleasant atmosphere, although some noted cleanliness issues.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly with online and delivery orders.
Staff Friendliness
While some staff were noted as friendly and helpful, others were described as rude or unprofessional.
PG
Patrick Gale
Nov 28, 2025
5.0
Stopped here for lunch today and really enjoyed everything. I got the outlaw burger from big city bites and it was really good, and it came with a bunch of house made chips that were great as well. Really great atmosphere. Lots of choices but not too many to make it overwhelming
AA
AlongfortheThrill
Nov 27, 2025
5.0
I always really enjoy this Sonic. Food is always, fresh, consistent. Employees are always nice. I have eaten here numerous times and will go out of my way to go to this location over others.
MH
Millicent Hoffner
Nov 27, 2025
4.0
Friendly folks. The only problem I have is with the cokes. They are not consistente with the flavor and carbonation.
TB
Taylor Boyce
Nov 8, 2025
5.0
The best fast food!
TT
Ty
Oct 29, 2025
3.0
Definitely a hit or miss location As far as quality of food some days you get sweet tea some days you get unsweet tea some days you get fresh mozzarella sticks other days you get re-warmed mozzarella sticks… the better fixing their drive-through speaker box as well as repaving their drive-through lane to prevent car damage from paying customers.