Papa Johns Pizza

3.9
376 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Kannapolis, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Kannapolis pizza for any occasion. Call us for pizza delivery in Kannapolis or stop by 1515 South Canon Blvd for carryout to order the best pizza in Kannapolis, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1515 South Canon Blvd, Kannapolis, NC
28083, United States

Hours

Reviews

3.9
376 reviews
5 stars
203
4 stars
56
3 stars
33
2 stars
26
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are mixed reviews about customer service, with some praising friendly staff while others report rude behavior and poor handling of orders.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong pizzas, leading to frustration.

Food Quality

The quality of food is inconsistent; while some customers enjoyed their meals, others found the pizza lacking in toppings or poorly made.

Delivery Issues

Numerous complaints about delivery delays, missed deliveries, and food arriving cold or improperly handled.

Staff Recognition

Several customers highlighted specific staff members for their excellent service, indicating some employees are performing well despite overall issues.
  • CP
    Caitlin Prue
    Jan 3, 2026
    2.0
    Food is always great & correct. No issue with the actual store. Do not order online delivery. They deliver through door dash & don’t properly translate your selections for delivery instructions after the order is placed. We order from here frequently & always select “leave at door” through the Papa John’s website, because our dog is not friendly with strangers & our cats frequently try to run out the door. It’s easier for us to grab it after the driver has left. Never has the door dash driver just left it at the door. Not sure how the whole process works, but it’s obviously not with enough thought for the customer since delivery instructions are being blatantly ignored by the people they’re having deliver the food. I’m aware it’s more of a corporate issue, but maybe they’ll actually pay attention when their stores start getting negative reviews because of it. It’s enough to make us avoid ordering from Papa John’s. Dominoes doesn’t seem to have the same issue & they deliver through door dash as well.
  • JW
    Johnnie Walker
    Nov 26, 2025
    1.0
    Came to pick up an expensive order .. the Big tall guy with mustache and beard was rude and if we see him up front again we won't be back
  • LB
    Lawrence Bartling
    Nov 22, 2025
    3.0
    This used to be a good budget option. now, I can hardly tell the difference between this garbage and Little Ceasars. My dog refuses to eat it... A DOG!
  • DA
    Dani A
    Nov 9, 2025
    1.0
    Gave us a pepperoni pizza instead of the half and half pizza we ordered and instead of cheese sticks we got garlic knots love This place never had something happen like this but they just lost service from ppl
  • KE
    Katelyn esquivel
    Oct 20, 2025
    5.0
    I had placed a remake order today , a door dash mistake from the first time I ordered earlier in the month , on the way there to pick it up and was not able to cancel, when I called later they remade my whole order again even though I offered to just heat it back up as it was not their fault , over a great place and I always love their pizza !

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Kannapolis, NC?

Papa Johns Pizza in Kannapolis delivers from 9:30 AM to midnight on Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

What are the takeout hours at Papa Johns Pizza in Kannapolis?

The takeout service is available from 9:30 AM to 11:40 PM Monday through Thursday and Sunday, and until 12:40 AM on Friday and Saturday.