At Papa Johns Pizza in Kannapolis, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Kannapolis pizza for any occasion. Call us for pizza delivery in Kannapolis or stop by 1515 South Canon Blvd for carryout to order the best pizza in Kannapolis, along with breadsticks, wings, and more!
There are mixed reviews about customer service, with some praising friendly staff while others report rude behavior and poor handling of orders.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong pizzas, leading to frustration.
Food Quality
The quality of food is inconsistent; while some customers enjoyed their meals, others found the pizza lacking in toppings or poorly made.
Delivery Issues
Numerous complaints about delivery delays, missed deliveries, and food arriving cold or improperly handled.
Staff Recognition
Several customers highlighted specific staff members for their excellent service, indicating some employees are performing well despite overall issues.
CP
Caitlin Prue
Jan 3, 2026
2.0
Food is always great & correct. No issue with the actual store. Do not order online delivery. They deliver through door dash & don’t properly translate your selections for delivery instructions after the order is placed. We order from here frequently & always select “leave at door” through the Papa John’s website, because our dog is not friendly with strangers & our cats frequently try to run out the door. It’s easier for us to grab it after the driver has left. Never has the door dash driver just left it at the door. Not sure how the whole process works, but it’s obviously not with enough thought for the customer since delivery instructions are being blatantly ignored by the people they’re having deliver the food. I’m aware it’s more of a corporate issue, but maybe they’ll actually pay attention when their stores start getting negative reviews because of it. It’s enough to make us avoid ordering from Papa John’s. Dominoes doesn’t seem to have the same issue & they deliver through door dash as well.
JW
Johnnie Walker
Nov 26, 2025
1.0
Came to pick up an expensive order .. the Big tall guy with mustache and beard was rude and if we see him up front again we won't be back
LB
Lawrence Bartling
Nov 22, 2025
3.0
This used to be a good budget option. now, I can hardly tell the difference between this garbage and Little Ceasars. My dog refuses to eat it... A DOG!
DA
Dani A
Nov 9, 2025
1.0
Gave us a pepperoni pizza instead of the half and half pizza we ordered and instead of cheese sticks we got garlic knots love This place never had something happen like this but they just lost service from ppl
KE
Katelyn esquivel
Oct 20, 2025
5.0
I had placed a remake order today , a door dash mistake from the first time I ordered earlier in the month , on the way there to pick it up and was not able to cancel, when I called later they remade my whole order again even though I offered to just heat it back up as it was not their fault , over a great place and I always love their pizza !
What are the delivery hours for Papa Johns Pizza in Kannapolis, NC?
Papa Johns Pizza in Kannapolis delivers from 9:30 AM to midnight on Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What are the takeout hours at Papa Johns Pizza in Kannapolis?
The takeout service is available from 9:30 AM to 11:40 PM Monday through Thursday and Sunday, and until 12:40 AM on Friday and Saturday.
Does Papa Johns Pizza offer contactless delivery?
Yes, Papa Johns Pizza in Kannapolis offers no-contact delivery as part of their pickup and delivery services.
What types of food does Papa Johns Pizza serve?
Papa Johns Pizza offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Where is Papa Johns Pizza located in Kannapolis?
Papa Johns Pizza is located at 1515 South Canon Blvd, Kannapolis, NC 28083.
What are the main services provided by Papa Johns Pizza?
The services include delivery, takeout, order ahead, lunch, dinner, and dessert options.
How can I order pizza online from Papa Johns in Kannapolis?
You can order online for delivery or carryout via the Papa Johns website or mobile app using the provided order links.
Are there nearby places to visit or stop by around Papa Johns Pizza in Kannapolis?
Yes, nearby places include Good Print Store for printing needs, Hermitage Pharmacy for medical supplies, and several dining options like Subway and Sunshine Family Restaurant.
Is there a bank close to Papa Johns Pizza in Kannapolis for quick banking services?
Yes, multiple Wells Fargo Bank branches and ATMs are close to Papa Johns Pizza for your banking needs.
What automotive services can I find near Papa Johns Pizza?
Near Papa Johns, you can find Tim Marburger Chevrolet, Classic Chevrolet of Kannapolis, Taylor Smith Automotive, and Plott's Used Cars for automotive sales and repairs.