McDonald's

3.4
1245 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5051 Bayfield Pkwy, Kannapolis, NC
28027, United States

Hours

Reviews

3.4
1,245 reviews
5 stars
427
4 stars
255
3 stars
199
2 stars
91
1 star
273

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing rude staff and long wait times, while others praised friendly and efficient service.

Food Quality

Feedback on food quality was mixed; some customers enjoyed fresh and hot meals, while others complained about undercooked or incorrect orders.

Cleanliness and Environment

The cleanliness of the location received positive remarks, but several customers noted issues with the uncomfortable heat inside the restaurant.

Order Accuracy

Many customers expressed frustration over incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • DF
    Dominique Faith
    Jan 3, 2026
    5.0
    Night manager was very nice. I was doing DoorDash and she instructed me on how to pick up very politely.
  • HH
    Heather Hamilton
    Jan 3, 2026
    1.0
    The Afton Village McDonalds can screw up as many orders as they like, because I'll never be back to suffer them. Christmas Eve morning I special ordered a plain egg biscuit, no meat or cheese, but they gave me a regular egg McMuffin! (which I could eat none of because it touched that nasty Canadian bacon) Worse yet, they wouldn't make good on it when I went back, though the male manager I spoke to that morning said they would. The crappy attitude of the female manager I dealt with when I returned, sealed it for me. I'll never be back.
  • YM
    Yolanda Mack
    Jan 1, 2026
    5.0
    Clean and fast
  • MH
    Michael Honey
    Dec 19, 2025
    3.0
    Does not have changing tables in the bathrooms, which for a family oriented restaurant is very strange. Also, one of the kiosk was broken. Food was fine, well staffed, and efficient.
  • TC
    Tammy Clayton
    Dec 10, 2025
    3.0
    They do not cook the fries long enough. There mushy and limp every time

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Kannapolis, NC?

McDonald's in Kannapolis, NC is open daily from 5:00 AM to 1:00 AM.

When is McDonald's delivery service available?

Delivery is available every day from 5:00 AM to midnight, except Friday and Saturday when it extends to 1:00 AM.