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McDonald's

3.3
(2062 reviews)

Business Details

350 S Cannon Blvd, Kannapolis, NC
28081, United States
(704) 754-8097
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
350 S Cannon Blvd, Kannapolis, NC
28081, United States

Hours

Reviews

3.3
2,062 reviews
5 stars
635
4 stars
422
3 stars
332
2 stars
192
1 star
481

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor communication, and rude staff, particularly during evening hours.

Order Accuracy

Many reviews highlighted consistent problems with incorrect orders, including missing items and wrong food preparation.

Food Quality

Numerous customers complained about cold, undercooked, or poorly prepared food, leading to dissatisfaction with their meals.

Management Concerns

Several reviews indicated a lack of effective management, with issues such as understaffing and unprofessional behavior from employees.
  • SS
    Soviet Shrek
    2 days ago
    1.0
    Would not recommend this McDonald’s as it seem to get hired you only need to fog a mirror I tried to go through the drive through and the guy took my food order asked what drink and when u told him he don’t read pond the rang it up as just the sandwich without saying anything I ended up just leaving with no food wasting my lunch break
  • NC
    Norma Castelo
    6 days ago
    1.0
    HORRIBLE EXPERIENCE THEY STOLE MY MONEY!! Placed a breakfast order through the app at 10:49 (app said breakfast is served until 11) arrived at 10:58, not a single car ahead of me, breakfast menu still up, told the person at the speaker that im picking up my mobile order, gave them my code and they said okay pull up to the window & when I arrived to the window there were multiple people at the window with the window closed. They had me waiting for at-least 5 minutes just to open the window and say it was past 11 and they no longer served breakfast. I place the order before 11 and arrived before 11 shouldn't my order already be made? (I was eventually informed from a friend that this location stops serving breakfast at 10:30 even though it’s not posted anywhere.) They said my order was automatically canceled and they couldn’t do anything about it. Mind you my order is over $40. I called customer service to tell them about my experience and when they checked they say that my order was in fact not canceled. They requested a refund and said the owner would contact me. It’s been over 10 days and still NO REFUND. Got a generic email from a random company and when I messaged back for more answers they did not even bother to reply.
  • RR
    Rin
    Feb 21, 2026
    1.0
    Really wish I could leave negative stars lol. We got to the speaker and there was *no one* else in the DT line. The worker said “One moment”, to which I said “no you’re totally fine” because I worked at McDonald’s for a few years when I was younger and I get it. What I don’t get, however, is why I sat there for 15 minutes and heard nothing. On a good day I’d say that maybe the headset just didn’t trip or they genuinely forgot, but this isn’t the first time this has happened at this location. They consistently have poor customer service and terrible drive thru times, but I’d be willing to be that they clear the orders off the computer before their DT line times get too high so that their GM doesn’t come after them for not doing the one job they get paid to do. Anyways, I left and went to the McDonald’s on 29 and my order was taken immediately and food made fresh and painlessly. It’s almost like it’s that easy.
  • JJ
    JJ Joy
    Feb 20, 2026
    1.0
    Raw hamburgers, can’t get an order correct, no ice and if you can’t make an Arnold Palmer don’t have it on the menu. I placed a pretty big order yes, But if you did it online and it’s listed why can’t you get it correct. And now I can’t eat my burger because it’s raw!!!!
  • JM
    Jerry Miller
    Feb 5, 2026
    5.0
    I didnt eat. I actually had to poop really bad. The restroom was clean and plenty of TP. Thank God it wasnt occupied.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 350 S Cannon Blvd, Kannapolis, NC?

McDonald's is open 24 hours every day of the week, from 00:00 to 23:59.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services every day, 24/7, including same-day and no-contact delivery options.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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