Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,046 reviews
5 stars
629
4 stars
420
3 stars
333
2 stars
191
1 star
473
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20-30 minutes, particularly in the drive-thru.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with several customers experiencing disrespectful behavior from employees.
Food Quality
Many customers complained about cold or poorly prepared food, with several instances of receiving items that were not fresh.
Management Issues
Reviews pointed to poor management and staffing problems, with suggestions that the location needs better oversight and more employees.
- SFSarah Flauta2 days ago1.0The service and wait time alone give this place a terrible rating. My mom and I placed an order 20 minutes prior to pick up. We went inside but no one came to the counter so we drove around the drive thru to pick up but were told to pull into a spot along with 5 other cars. We still had to wait another 10 minutes. The food was still cold. I recommend going ANYWHERE ELSE!
- JOJan OyolaNov 16, 20251.0Second time I’ve been denied to order between 3am and 4am. What’s the point of 24 hour drive thru. 11/16 3:30am female cashier. Left and saw there’s 2 cars in line. Pathetic
- HBHaley BrewerNov 15, 20251.0Every single time I’ve ordered from this McDonald’s food is always late and cold and when I call them to ask about my order I’m always met with attitude and rudeness
- CBCrystal BridgesNov 5, 20251.0Aside from constantly getting orders wrong and charging for extra condiments when you never get any anyway, the managers are the worse I’ve ever seen. Very rude. I’ve even seen one drop things on floor and put in bag instead replacing
- CRCatherine ROct 28, 20252.0Worst McDonald's location I have ever been too. While it is in a convenient location, it is the slowest service of all fast-food restaurants I have ever been too. Usually, this company is known for quick service, but not here! I have actually had to leave the drive-thru lane several times because the wait to even place the order was over 10 mins, then you wait more to pick up your order. by the time I got my order every time, it was not even warm. Have only used drive thru so no comment on service inside.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 350 S Cannon Blvd, Kannapolis, NC?
McDonald's is open 24 hours every day of the week, from 00:00 to 23:59.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery services every day, 24/7, including same-day and no-contact delivery options.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's location has a drive-thru service available 24/7.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I order food online from this McDonald's?
You can order online via the McDonald's app or through their delivery website at https://mcdonalds.order.online/business/-5579.
Does McDonald’s offer any rewards or loyalty programs?
Yes, McDonald's has the MyMcDonald's Rewards program where you can earn points for free food.
What services are available at this McDonald's?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby places include Palace Life Church, Kannapolis Universal Smiles dental office, and Knight Drive-In cinema, offering options for worship, health services, or entertainment nearby.
If I'm visiting nearby shops like AutoZone or Ray's Carpets & Flooring, can I easily grab a meal at McDonald's?
Yes, McDonald's is conveniently located near AutoZone and Ray's Carpets & Flooring, making it easy to pick up a meal during your errands.
How can nearby religious organizations such as Think Kingdom Church or Restoration City Church be relevant when visiting McDonald's?
If you're attending services or events at Think Kingdom Church or Restoration City Church nearby, McDonald's provides a convenient spot for meals before or after your visit.