McDonald's

3.3
2053 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
350 S Cannon Blvd, Kannapolis, NC
28081, United States

Hours

Reviews

3.3
2,053 reviews
5 stars
631
4 stars
421
3 stars
333
2 stars
192
1 star
476

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and food not prepared as requested.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

Numerous complaints were made about cold or poorly prepared food, with some customers expressing concerns about food safety.

Management Issues

Reviews indicated a lack of effective management, with reports of understaffing and poor organization leading to service failures.
  • JS
    Jamie Smith
    Dec 31, 2025
    1.0
    Found hairs in my pancakes like a lot of them - dunno what’s up about that
  • SM
    Sahri Moore
    Dec 23, 2025
    2.0
    We specifically asked at the window if one of our burgers was plain.They said, no, we said okay, could you please make that plane?She said, yes, of course, while we have been waiting in line for twenty minutes.We get out of line.We check our food.The burger is not plain.We asked our for ketchup package two times did not get ketchup packets.And then since it was near nighttime and the line was long, the store is closed.So we were not able to get any food or exchange.The food i'm about to throw a fit.Just wanted to rant thank you
  • MM
    Mitchell
    Dec 19, 2025
    1.0
    Waited 40 mins (only 3 people in the drive-through line) for 2 undercooked mcchickens. I basically had to knock on the drive through window to get any of the seven employees i saw to take my order. Waste of time and probably a danger to your health
  • JK
    John Kaiser
    Dec 18, 2025
    1.0
    I have had it with this McDonalds. Been shorted with food over the years like they have a vendetta with me. I ordered thru Grubhub and order arrived bagged well but. Order is completely a mess. The double quarter with cheese deluxe with no pickles and extra cheese. No extra cheese and pickles are on sandwich. I am allergic to pickles. BigMac ordered with extra patty and extra cheese. Neither on sandwich. Took pics of sandwich..My lord!!!! Grubhub will not refund me. I am so lucky I didn't bite into the pickle burger
  • JB
    Jeff Brown
    Dec 13, 2025
    5.0
    As it is quick and easy to pick up something out to eat for a long hard late working day I was here picking up my wife and daughter's dinner because this is what they want to eat I can't eat here im a business owner this type of food will kill me over time and me and my company has a lot to prove to customers that choose all trades repair services LLC and we have plenty of faces to put smiles on when we deliver amazing results to our customers

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 350 S Cannon Blvd, Kannapolis, NC?

McDonald's is open 24 hours every day of the week, from 00:00 to 23:59.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services every day, 24/7, including same-day and no-contact delivery options.