McDonald's

3.4
1855 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2401 Wonder Dr, Kannapolis, NC
28083, United States

Hours

Reviews

3.4
1,855 reviews
5 stars
602
4 stars
389
3 stars
339
2 stars
151
1 star
374

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Mixed reviews on food quality, with some praising freshness while others noted cold or poorly prepared items.

Cleanliness

Some customers appreciated the cleanliness of the establishment, while others reported dirty conditions.

Management

Management received both praise for engagement and criticism for poor handling of staff and customer service.

Overall Experience

Overall experiences varied widely, with some customers expressing satisfaction and others vowing not to return.
  • JR
    Jerry Rice
    4 days ago
    5.0
    Stopped by for fish sandwich and chicken nuggets great food there catsup for fries would have been better
  • SW
    Sandy Whitaker
    Nov 17, 2025
    1.0
    They get worse everyday! Can't get anything right!!
  • JL
    Jay Lynn
    Nov 13, 2025
    1.0
    Every single time I try ordering a zero sugar drink for myself the staff, seemingly purposely, always makes a full sugar drink. This is the fifth time in a row that I’ve ordered a zero sugar drink only to find out when I get to work that it’s full sugar. I’m diabetic and this can literally kill me. All I want is dinner for work because I work 3rd shift but these people seem to think it’s funny to mess with a diabetic persons food!!!!!
  • JJ
    Jennifer
    Oct 26, 2025
    5.0
    The food was incredibly fresh, the service was outstanding. Quay, the manager, was particularly impressive so warm and welcoming. It’s rare to encounter someone so genuinely passionate about ensuring guests have the best experience. From the moment we walked in to when we left, it was clear that they prioritize both the food and the overall atmosphere. Highly recommend this place for anyone looking for an exceptional dining experience!
  • CC
    Cheatfood
    Oct 25, 2025
    5.0
    Okay hear me out.... It's a McDonald's right.... You probably cracked out to think this could be a 5 stars....ya know? We ALWAYS had issues with McDonald's in general, always an order wrong, something is missing, quality was poor, something was always wrong right? Well, we went here twice now in the last 3 weeks, and it went well. Order was right, food was hot and tasted quite good. This time we got the Buffalo Chicken Snack Wrap Meal, and got the cookies and the sweet potato pie, and it was really good. Thank God you know.....you go to McDonald's and think, "...you know you're paying for cheap food bro, don't expect much...."but this was a nice surprise... Definitely get the chocolate chip cookies. They were smackin on all cylinders for a fast food cookie, especially if you're quite buzzed! 😂

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2401 Wonder Dr, Kannapolis, NC?

McDonald's is open from 5:00 AM to 11:00 PM every day of the week.

Is the McDonald's location at 2401 Wonder Dr open for delivery and drive-thru services?

Yes, McDonald's offers both delivery and drive-thru services daily from 5:00 AM to midnight.