McDonald's

3.4
1864 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2401 Wonder Dr, Kannapolis, NC
28083, United States

Hours

Reviews

3.4
1,864 reviews
5 stars
608
4 stars
391
3 stars
339
2 stars
152
1 star
374

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including incorrect orders, long wait times, and rude staff.

Food Consistency

There were mixed reviews on food quality, with some praising freshness while others complained about cold or poorly prepared items.

Cleanliness

Some customers noted that the restaurant was clean, while others reported dirty conditions and unclean bathrooms.

Management Issues

Several reviews highlighted problems with management, including lack of responsiveness and poor staff training.
  • NE
    nas espinoza
    Dec 20, 2025
    1.0
    Everything here sucks, i had came in today with some of my allowance to buy myself some food and little did i know the wait was gonna be 1 hour, my friends ordered food and the food he ordered was cold. As we asked for redo on the food, the food was cold once again. After that i ordered 3 cookies on the kioski i had to wait 47 minutes. Honestly this place sucks all the customers said the same thing.
  • RB
    Rebekah Burleyson
    Dec 19, 2025
    5.0
    The best McDonald's experience I have ever had. The team working was extremely polite. The food was hot and accurate. The restaurant was clean and cheerfully decorated. They "Grinch" was giving out balloons to the kids and it was just an overall enjoyable experience. In the midst of the holiday hustle and bustle, it was nice to see holiday cheer being extended.
  • JT
    Johnson Tribe
    Dec 17, 2025
    5.0
    When I say this McDonalds is by FAR outside of any McDonald’s experience you’ve ever had. I have never received such a high quality of customer service anywhere. All of the managers and staff are remarkable. The food is always hot and fresh and they truly go out of their way to make sure it’s right. They are so friendly and never once resolve an issue less than your expectation. The manager Jackie truly makes the whole energy there productive and warm. It’s clean and organized every time you walk in. This particular location needs to be rewarded somehow for the awesome jobs they do!! I will pass 3 other locations just to come to this one.
  • AM
    Amanda Miller
    Dec 16, 2025
    5.0
    Stopped in for breakfast with my daughter before shopping at Walmart for their Christmas outfits. The food was brought out to our table very promptly and the service was more than adequate. I got a bacon egg and cheese biscuit combo with a peppermint iced coffee and my daughter got the breakfast burrito combo with an orange juice. Everything was delicious.
  • TF
    Taygeonna Fletcher
    Dec 15, 2025
    2.0
    Came thru drive thru last night, to get my kids a 20 piece nugget! We get home to split them 5 a piece, we only have 17… i was really pissed.. too tired to go back and they keep their phone off the hook!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2401 Wonder Dr, Kannapolis, NC?

McDonald's is open from 5:00 AM to 11:00 PM every day of the week.

Is the McDonald's location at 2401 Wonder Dr open for delivery and drive-thru services?

Yes, McDonald's offers both delivery and drive-thru services daily from 5:00 AM to midnight.