Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Kannapolis, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
667 reviews
5 stars
294
4 stars
103
3 stars
57
2 stars
45
1 star
168
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers experiencing rudeness and lack of acknowledgment from staff.
Order Accuracy
A significant number of customers reported issues with incorrect orders, including missing items and wrong drinks.
Staffing Issues
Many reviews mentioned that the location is often understaffed, leading to slow service and overwhelmed employees.
Product Quality
Customers frequently complained about the quality of food and drinks, citing issues like watered-down coffee and stale donuts.
Mixed Experiences
While some customers praised friendly staff and good service, many others had negative experiences, indicating inconsistency in service quality.
- SBSarah Barnett2 days ago1.0This place was going to eat but didnt told I needed a receipt before I can use the bathroom@53 if got to go u got to go plus I like washing my hands before eating and the manger was omg when she unlocked the bathroom door everybody in was rude I wasn’t in the move has a state Employee ya’ll know better Think it call for inspection there was not one happy person in that place
- JLJasmin Livingston4 days ago3.0Drinks are okay. Staff are very uninviting.
- APAm PruittDec 9, 20254.0I just want to say this place does not run well in the morning without Kayla!!!!
- SMShannon MetzDec 2, 20251.0The customer service has went down and the coffee well let’s just say it’s a hit or miss but mostly a miss
- LMLia morseNov 25, 20251.0Terrible customer service. Drinks were good, and as someone who’s worked in a coffee shop, I understand you don’t want to be at work, but tighten up. Idk who managing this but come on now 🤦♀️
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Kannapolis, NC?
Dunkin' in Kannapolis, NC operates Monday to Friday from 5:00 AM to 8:00 PM, and on Saturdays and Sundays from 6:00 AM to 8:00 PM.
Does this Dunkin' offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.
What seasonal drinks are currently available at Dunkin'?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Where is Dunkin' located in Kannapolis, NC?
Dunkin' is located at 2257 Spider Dr NE, Cabarrus, Kannapolis, NC 28083, USA.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a quick grab and go experience.
Does Dunkin' offer breakfast and lunch options?
Yes, Dunkin' serves breakfast, lunch, and brunch with items like coffee, espresso, breakfast sandwiches, and donuts.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru for fast and convenient service.
What nearby food options are available around Dunkin' in Kannapolis?
Nearby food options include Sogo Express III and T C Sogo Express III for Japanese cuisine, East Coast Wings + Grill for American and barbecue dishes, Milano Pizza, Firehouse Subs for sandwiches, and Little Caesars Pizza for quick pizza meals.
Are there entertainment or shopping spots near Dunkin' where customers can visit?
Customers can visit nearby stores like Walmart Grocery Pickup and Delivery for shopping, GameStop and North Lite - GameStop for gaming and entertainment, and Petco for pet supplies.
How can the nearby T-Mobile store help customers visiting Dunkin'?
Customers visiting Dunkin' can also visit the nearby T-Mobile store for mobile phone services, telecommunications, and internet needs, making it convenient to handle errands in one trip.