Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.6
1,020 reviews
5 stars
443
4 stars
190
3 stars
131
2 stars
64
1 star
192
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold items, incorrect portions, and running out of menu items.
Cleanliness
Several customers noted unsanitary conditions in the dining area and behind the counter.
Management Issues
There were complaints about management and staff training, with suggestions for better oversight and employee accountability.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and noted positive experiences with food quality and service.
- RWRichard WallsNov 9, 20251.0Waited for ever on an apple crisp
- SAShelby AdamsNov 2, 20251.0Terrible experience!! This is the second time I have been to this location in the last 2 weeks and both times have been terrible . Employees have an awful attitude, my order has been wrong both times and the food was pretty cold. I know the weekends are busy but there is still no excuse . I will not be coming back to this location. Please consider re training staff on what customer service actually means ( from someone who has been In this industry for over 10 years )
- GGGoodScrimshawOct 26, 20251.0Did a mobile order. Did the "arrive" option on the email that was sent and waited 45 minutes, eventually just going inside to see what was up. They finally asked what order I was waiting on and turns out they never made it. Also, out of legs. I literally could have made fried chicken from scratch in the time i waited there. If you're looking for quick and easy look somewhere else
- CCCharlaOct 24, 20251.0Waited 10 minutes for fries. I didn't look in my bag before pulling away. They gave me red beans and rice instead with hard pieces of chicken! What a waste!
- MCMiranda ColeOct 18, 20251.0I came with my grandparents to eat inside about a week ago and the girl taking out order was rude, she had no emotion at all and wouldn’t even say yes ma’am or no sir. Then today I ordered DoorDash from here and the fries were stale. I paid 2 dollars to get cheese on both of my gravy biscuits, which weren’t in there. I then also had no straws in my bag for my drinks.
Frequently Asked Questions About Bojangles
What types of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the dine-in hours for Bojangles in Kannapolis, NC?
The dine-in hours are from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Bojangles in Kannapolis have a drive-through service and what are its hours?
Yes, the drive-through is open from 5:00 AM to 10:00 PM Monday through Thursday, from 5:00 AM to 11:00 PM on Friday and Saturday, and from 6:00 AM to 10:00 PM on Sunday.
Can I order Bojangles food online or via an app?
Yes, you can order via the Bojangles app available on Apple App Store and Google Play, or through their online ordering link.
What payment options does Bojangles accept?
Bojangles accepts cash, Mastercard, Travelers Checks, and Visa.
Does Bojangles offer catering services?
Yes, Bojangles provides catering options.
Is Bojangles accessible for customers using wheelchairs?
Yes, Bojangles has wheelchair accessible entrances and parking.
What are some nearby food options if I visit Bojangles in Kannapolis?
Nearby food options include Mr.Burrito Mexican Grill, Chicken King, Taco Bell, Popeyes® Louisiana Kitchen, South 29 Grill, and Wendy's, offering a variety of Mexican, American, burger, and fast food choices.
Are there nearby services I can access when visiting Bojangles?
Yes, nearby services include Meineke Car Care Center for brake service, Strickland Brothers 10 Minute Oil Change, Auto Mart Auto Sales, and several car dealers such as Crowe's Quality Preowned and Taylor Smith Automotive.
What places of interest are near Bojangles for shopping or other activities?
Near Bojangles are This & That Thrift Store for discount shopping, Dollar Tree stores, Bible Way Community Church, and beauty studios such as Ink Station Tattoo Studio and Pink Dreamer Nails & Beauty Studio.