Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported issues with food quality, including overcooked chicken, stale biscuits, and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Inconsistent Availability
Customers noted that the location often runs out of menu items, particularly chicken, and has issues with order fulfillment.
Cleanliness and Management
Several reviews mentioned a lack of cleanliness and poor management, with staff appearing overwhelmed and disorganized.
BJ
Brooke James
Feb 6, 2026
1.0
If I could leave 0 stars I would.
Used the mobile app to order. Get here to pick my food up and they tell me well. We don’t have food to make your order. They couldn’t cancel my order or contact me or anything.
CL
Chris Little
Feb 3, 2026
1.0
Found hair in my biscuit. Made me pull up and wait. Girl brings food out and no drinks. Acted irritated. Brings drinks and no straw. Found out there was no sauce in the boxes. This is why I think it’s pointless making people pull up. Would have been way easier at the window.
SJ
Sherman Jeffers
Jan 27, 2026
3.0
Chicken was overcooked. Maybe it's my tastebuds, but not much flavor in the chicken or the pintos. Recipes may have changed. Not as good overall anymore. I went for the $5 after 5pm deal. Gonna stick with 7-11 wings.
MM
Monii
Jan 16, 2026
5.0
All the staff was super nice even though they were busy. Got my food really fast also despite being busy! Recommend this bojangles over others in the area
CG
Cheri Gillis
Jan 4, 2026
3.0
You often, more often then not have fresh food, the biscuits that I have had were hard on the outside, so I feel they were not as fresh, and you tell me all the time that the bo bites or 3 piece dark order is fresh and I have not gotten s true statement on that, I feel that it's programmed from your associates that they all say it just came up when I see and taste it not to be so... i will give updated version because I failed to mention your team was polite and sweet to me... but the food is to be desired than to be devoured...
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the dine-in hours for Bojangles in Kannapolis, NC?
The dine-in hours are from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Bojangles in Kannapolis have a drive-through service and what are its hours?
Yes, the drive-through is open from 5:00 AM to 10:00 PM Monday through Thursday, from 5:00 AM to 11:00 PM on Friday and Saturday, and from 6:00 AM to 10:00 PM on Sunday.
Can I order Bojangles food online or via an app?
Yes, you can order via the Bojangles app available on Apple App Store and Google Play, or through their online ordering link.
What payment options does Bojangles accept?
Bojangles accepts cash, Mastercard, Travelers Checks, and Visa.
Does Bojangles offer catering services?
Yes, Bojangles provides catering options.
Is Bojangles accessible for customers using wheelchairs?
Yes, Bojangles has wheelchair accessible entrances and parking.
What are some nearby food options if I visit Bojangles in Kannapolis?
Nearby food options include Mr.Burrito Mexican Grill, Chicken King, Taco Bell, Popeyes® Louisiana Kitchen, South 29 Grill, and Wendy's, offering a variety of Mexican, American, burger, and fast food choices.
Are there nearby services I can access when visiting Bojangles?
Yes, nearby services include Meineke Car Care Center for brake service, Strickland Brothers 10 Minute Oil Change, Auto Mart Auto Sales, and several car dealers such as Crowe's Quality Preowned and Taylor Smith Automotive.
What places of interest are near Bojangles for shopping or other activities?
Near Bojangles are This & That Thrift Store for discount shopping, Dollar Tree stores, Bible Way Community Church, and beauty studios such as Ink Station Tattoo Studio and Pink Dreamer Nails & Beauty Studio.
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