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Bojangles

3.6
(1036 reviews)

Business Details

802 Sears St., Kannapolis, NC
28081, United States
(704) 925-3294

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Wheelchair accessible entranceAvailable

Location

Bojangles
802 Sears St., Kannapolis, NC
28081, United States

Hours

Reviews

3.6
1,036 reviews
5 stars
447
4 stars
192
3 stars
134
2 stars
64
1 star
199

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including overcooked chicken, stale biscuits, and incorrect orders.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Inconsistent Availability

Customers noted that the location often runs out of menu items, particularly chicken, and has issues with order fulfillment.

Cleanliness and Management

Several reviews mentioned a lack of cleanliness and poor management, with staff appearing overwhelmed and disorganized.
  • BJ
    Brooke James
    Feb 6, 2026
    1.0
    If I could leave 0 stars I would. Used the mobile app to order. Get here to pick my food up and they tell me well. We don’t have food to make your order. They couldn’t cancel my order or contact me or anything.
  • CL
    Chris Little
    Feb 3, 2026
    1.0
    Found hair in my biscuit. Made me pull up and wait. Girl brings food out and no drinks. Acted irritated. Brings drinks and no straw. Found out there was no sauce in the boxes. This is why I think it’s pointless making people pull up. Would have been way easier at the window.
  • SJ
    Sherman Jeffers
    Jan 27, 2026
    3.0
    Chicken was overcooked. Maybe it's my tastebuds, but not much flavor in the chicken or the pintos. Recipes may have changed. Not as good overall anymore. I went for the $5 after 5pm deal. Gonna stick with 7-11 wings.
  • MM
    Monii
    Jan 16, 2026
    5.0
    All the staff was super nice even though they were busy. Got my food really fast also despite being busy! Recommend this bojangles over others in the area
  • CG
    Cheri Gillis
    Jan 4, 2026
    3.0
    You often, more often then not have fresh food, the biscuits that I have had were hard on the outside, so I feel they were not as fresh, and you tell me all the time that the bo bites or 3 piece dark order is fresh and I have not gotten s true statement on that, I feel that it's programmed from your associates that they all say it just came up when I see and taste it not to be so... i will give updated version because I failed to mention your team was polite and sweet to me... but the food is to be desired than to be devoured...

Frequently Asked Questions About Bojangles

What types of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the dine-in hours for Bojangles in Kannapolis, NC?

The dine-in hours are from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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