Bojangles

3.2
158 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Location

Bojangles
2700 Lane Street, Kannapolis, NC
28083, United States

Hours

Reviews

3.2
158 reviews
5 stars
65
4 stars
19
3 stars
13
2 stars
10
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude behavior and poor management.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.

Order Accuracy

Many customers experienced issues with incorrect orders or missing items, leading to frustration.

Cleanliness

The restaurant's cleanliness received positive remarks, especially for new locations, but some reviews highlighted unsanitary conditions.

Wait Times

Customers frequently reported long wait times for orders, both in drive-thru and dine-in situations.
  • EP
    Ezra powe
    2 days ago
    1.0
    Very disappointed in their customer service couldn’t a simple order right plus had an attitude the whole time. i paid extra for an item i did not receive NEVER GOING BACK HERE AGAIN !!!!
  • JD
    Jamie Denton
    Jan 3, 2026
    5.0
    Drive from salisbury to this bojangles. It is our preferred location. The manager is the sweetest guy. The biscuits at this location are clearly diffrent, in the best way. Never had a wrong order. All the staff are friendly. I know its a fast food resturant but it really feels like family when you pull up.
  • NM
    Nathan McDaniel
    Dec 3, 2025
    5.0
    Love the food, eat there often.
  • NB
    NC HELLCAT BADBOY
    Nov 13, 2025
    3.0
    Bojangles is always a hit or miss. Go at your own risk
  • SD
    Shade Tree Drinkin’
    Oct 14, 2025
    1.0
    This appears to be a new restaurant and looked rather clean. They have a robot take your order and yet it never repeats your order back. The screen displayed only 1 of the 3 items that I ordered so there was a bit of confusion due to the price shown on the screen not adding up to what I had ordered. Though my order was correct, the quality of the food lacked big time. I had a bacon and cheese biscuit and two Bo-Berrys and all three biscuits hurt my mouth due to the texture. This trip was at 9:30 in the morning and it’s like the biscuits had been sitting out since last night. This seems to be the new norm with all Bojangles. There are very few around that still serve that “southern style” in their food.

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the opening hours for Bojangles’ drive-through?

The drive-through is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.