Bojangles

3.2
153 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Location

Bojangles
2700 Lane Street, Kannapolis, NC
28083, United States

Hours

Reviews

3.2
153 reviews
5 stars
63
4 stars
18
3 stars
12
2 stars
10
1 star
50

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many items being served cold, overcooked, or lacking freshness.

Customer Service

Service quality varied significantly, with numerous complaints about rude staff, long wait times, and incorrect orders.

Cleanliness

Some reviews praised the cleanliness of the restaurant, while others noted unsanitary conditions and poor food handling practices.

Order Accuracy

Many customers experienced issues with missing items or incorrect orders, leading to frustration and dissatisfaction.

Staff Professionalism

Feedback highlighted a lack of professionalism among staff, with reports of employees being untrained, disorganized, and unresponsive.
  • NB
    NC HELLCAT BADBOY
    Nov 13, 2025
    3.0
    Bojangles is always a hit or miss. Go at your own risk
  • SD
    Shade Tree Drinkin’
    Oct 14, 2025
    1.0
    This appears to be a new restaurant and looked rather clean. They have a robot take your order and yet it never repeats your order back. The screen displayed only 1 of the 3 items that I ordered so there was a bit of confusion due to the price shown on the screen not adding up to what I had ordered. Though my order was correct, the quality of the food lacked big time. I had a bacon and cheese biscuit and two Bo-Berrys and all three biscuits hurt my mouth due to the texture. This trip was at 9:30 in the morning and it’s like the biscuits had been sitting out since last night. This seems to be the new norm with all Bojangles. There are very few around that still serve that “southern style” in their food.
  • BB
    brytt910brytt
    Oct 12, 2025
    1.0
    The manager that was on duty, African American low haircut and medium build is very rude and unprofessional. I have tried to give this Bojangles multiple chances to improve their customer service but unfortunately the customer service here sucks. The staff are all young, hair and braids slinging everywhere, no type of professionalism at all. Also if something is out the robot speaker should know instead letting us place the order then get to the window to be informed it’s out! You all will not be getting anymore of my money ever!
  • JN
    Jim Neale
    Oct 10, 2025
    5.0
    Great Bo- time!
  • AA
    Allen
    Sep 24, 2025
    5.0
    Very nice staff and always fully stocked and ready!!

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the opening hours for Bojangles’ drive-through?

The drive-through is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.