Arby's

4.1
1250 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1315 S Cannon Blvd, Kannapolis, NC
28083, United States

Hours

Reviews

4.1
1,250 reviews
5 stars
618
4 stars
335
3 stars
157
2 stars
58
1 star
82

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers enjoying fresh and hot meals while others reported cold, reheated, or poorly prepared items.

Service Issues

Numerous complaints about poor customer service, including rude staff, incorrect orders, and long wait times.

Cleanliness Concerns

Several customers noted unsanitary conditions in the restaurant, including dirty tables and concerns about food handling.

Staff Friendliness

While some staff were praised for being friendly and efficient, others, including management, received criticism for negative attitudes.
  • BB
    Brandon Brashear
    Dec 27, 2025
    3.0
    Restaurant could have been a little cleaner
  • JE
    Janet Eckard
    Dec 16, 2025
    5.0
    My order was to go but everything was correct and the food was good.
  • DH
    Daniel Honeycutt
    Dec 11, 2025
    4.0
    Steak bites are more like roast bites but that's my opinion..
  • TA
    Tabitha Austin
    Oct 26, 2025
    1.0
    When I pulled up around 8:55 pm, all 3 worked were outside smoking. The tall male worker even left his cigarette on the side window thing sitting, so I'm assuming he planned to come right back out. Makes me wonder if he even washed his hands. My meal was ready almost immediately when I placed it so I definitely got old, reheated food. The fries were very obviously redunked to heat them up. Very greasy and hard. The sandwich bread was rubbery and flat and the meat so slimy. Sorry but 10$ for fries and a sandwich, it should be edible. But it wasn't. 10$ to feed the trash can.
  • MG
    Melissa Groth
    Aug 26, 2025
    5.0
    Great food fresh!!