Certified by Chipotle Mexican Grill • Apr 26, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Apr 26, 2026
Certified by Chipotle Mexican Grill • Apr 26, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Reviews
2.4
669 reviews
5 stars
154
4 stars
57
3 stars
41
2 stars
54
1 star
363
LS
Logan Shivers
4 days ago
1.0
Unfortunately, this is not the first time this has happened. We have given it several chances in will not be back to this location. Every single time we have gone in, our order is incorrect and the staff doesn’t care at all about their job from what it seems. The drive-through is definitely worse than dine in. It’s always over a 20 minute wait and it would be a little bit easier to wait however, the orders are always wrong.
KD
Kristie Dandeneau
4 days ago
1.0
We have ordered from this location a couple of times - and this last time was by far, the worst.
Two of our five orders were wrong. The food was cold despite picking up right at the time we scheduled. We sat the drive thru window for 5 minutes - watching employees see us but walk away - before pulling away and parking to get our food.
The chicken was overly salty and the guacamole was mostly brown.
This location is very disappointing for a Chipotle. We won't be returning.
CS
carl swartz
6 days ago
1.0
I placed an online order for a chicken burrito bowl with extra rice, extra pinto beans, sour cream, and extra veggies, but the portions were completely off. The bowl was overloaded with veggies, while the rice, beans, and sour cream were barely there.
More concerning, I found a bone in the chicken while eating, which is a serious quality and safety issue.
Overall, the order was poorly prepared and didn’t match what I paid for. I’d recommend double-checking your food before leaving or ordering from here.
SM
Stephanie Medina
Apr 22, 2026
1.0
Rude workers. Rolled HIS eyes and threw the food instead of simply setting the food down. I understand it’s not an easy job, but to be rude like that? Go pour concrete than princess
RE
Roberto Cardona (Epic)
Apr 18, 2026
1.0
Literally can walk to this chipotle in 5 min but I rather drive to the concord mills location. Gave this location 3 chances and not a single time was the food edible. My food was undercooked everytime it’s ridiculous and to Scott the owner no need for your copy and paste reply for us customers to contact you at chipotle contact us because yall clearly not doing anything about this location. The food has been shit for years and is still shit today!!!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Kannapolis?
Chipotle Mexican Grill in Kannapolis is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Kannapolis?
It is located at 580 Kannapolis Parkway, Cabarrus, Kannapolis, NC 28027, USA.
How can I contact Chipotle Mexican Grill in Kannapolis?
You can reach them by phone at +1 704-707-3374 or email at NC.3801.Kannapolis@chipotle.com.
Does Chipotle Mexican Grill in Kannapolis offer online ordering?
Yes, you can order online through their website at https://order.chipotle.com/ or via their Chipotle app.
What type of food does Chipotle Mexican Grill in Kannapolis serve?
They serve customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What is Chipotle's approach to food sourcing and ingredients?
Chipotle follows "Food with Integrity" principles, sourcing ingredients from humane and sustainable farms, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Are there other dining options near Chipotle Mexican Grill in Kannapolis?
Yes, nearby dining options include Wendy's, Dunkin', L&L Hawaiian Grill, Panda Express, Zaxby's, and McDonald's, offering a variety of fast food and restaurant choices.
What nearby services can customers access when visiting Chipotle Mexican Grill in Kannapolis?
Nearby services include Ideal Dental and Carolina Dental Specialists for dental care, Axis Nail Spa and EB Hair Studio for beauty services, and several mobile phone and electronics stores like uBreakiFix and Verizon.
Are there nearby attractions to visit before or after dining at Chipotle in Kannapolis?
Yes, customers can visit Soul Ride Skatepark, an amusement and entertainment park nearby, for recreational activities before or after their meal.
How can customers stay connected with Chipotle Mexican Grill in Kannapolis on social media?
Customers can follow Chipotle on Facebook (ChipotleMexicanGrill), Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube for updates and offers.
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