Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
I’ve always liked the food at Bojangles, but my recent experiences across multiple locations have completely turned me away.
I’ve visited several stores in Mooresville, as well as locations in Huntersville and Kannapolis, and unfortunately the issues have been consistent. The biggest concern is the behavior of the staff—interactions often come across as dismissive, unprofessional, and at times outright rude. Customer service seems to be a recurring problem, not just a one-off experience.
Another frustrating issue is being told that certain items—like dark meat chicken—are no longer available because they’ve “met their quota,” sometimes before 8 PM. That’s confusing and disappointing as a customer, especially during normal dinner hours. It doesn’t align with the expectation that a restaurant will continue serving core menu items throughout the evening.
Between the lack of professionalism and the repeated availability issues, I’ve reached the point where I no longer choose to stop at Bojangles. I hope management takes a closer look at both staffing and operations, because there’s clearly a pattern that needs attention. Until then, I’ll be taking my business elsewhere.
JP
Jay Parson
Apr 21, 2026
1.0
Lazy !!!!!
TB
Trent Beard
Mar 29, 2026
5.0
Great food and nice outdoor seating
JG
J Green
Mar 19, 2026
3.0
Make sure to check for your extra sauce you pay for. Im on the 3rd time getting home and its not in the box. Ugh I need my extra honey mustard for my 5 peice supreme bo sized.
MK
Megan Kyle
Mar 1, 2026
2.0
Everything was fine until I got up to the window to pay. Could barely get there as there were two cars blocking the area waiting for their food. Got my food and then couldn't get out of the line as I was blocked in. Once I got to work, I went to go eat my biscuit and it wasnt what I ordered. I ordered 1 egg and cheese biscuit and got 2 bacon biscuits. Very disappointed with this visit
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the dine-in hours for Bojangles in Kannapolis, NC?
The dine-in hours are from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Bojangles in Kannapolis have a drive-through service and what are its hours?
Yes, the drive-through is open from 5:00 AM to 10:00 PM Monday through Thursday, from 5:00 AM to 11:00 PM on Friday and Saturday, and from 6:00 AM to 10:00 PM on Sunday.
Can I order Bojangles food online or via an app?
Yes, you can order via the Bojangles app available on Apple App Store and Google Play, or through their online ordering link.
What payment options does Bojangles accept?
Bojangles accepts cash, Mastercard, Travelers Checks, and Visa.
Does Bojangles offer catering services?
Yes, Bojangles provides catering options.
Is Bojangles accessible for customers using wheelchairs?
Yes, Bojangles has wheelchair accessible entrances and parking.
What are some nearby food options if I visit Bojangles in Kannapolis?
Nearby food options include Mr.Burrito Mexican Grill, Chicken King, Taco Bell, Popeyes® Louisiana Kitchen, South 29 Grill, and Wendy's, offering a variety of Mexican, American, burger, and fast food choices.
Are there nearby services I can access when visiting Bojangles?
Yes, nearby services include Meineke Car Care Center for brake service, Strickland Brothers 10 Minute Oil Change, Auto Mart Auto Sales, and several car dealers such as Crowe's Quality Preowned and Taylor Smith Automotive.
What places of interest are near Bojangles for shopping or other activities?
Near Bojangles are This & That Thrift Store for discount shopping, Dollar Tree stores, Bible Way Community Church, and beauty studios such as Ink Station Tattoo Studio and Pink Dreamer Nails & Beauty Studio.
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