McDonald's

3.5
1455 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
I 77 & NC 67, Jonesville, NC
28642, United States

Hours

Reviews

3.5
1,455 reviews
5 stars
500
4 stars
312
3 stars
246
2 stars
137
1 star
260

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Quality

Several customers reported issues with food safety, including undercooked items and stale food.

Cleanliness

While some praised the cleanliness of the restaurant, others reported dirty bathrooms and unsanitary conditions.

Service Speed

Many customers experienced long wait times, particularly in the drive-thru, leading to frustration.

Management Issues

Reviews indicated a lack of effective management, with complaints about staff behavior and order accuracy.
  • SP
    Scott Pockrandt
    Nov 8, 2025
    1.0
    Another worst McDonald's, tried ordering a double quarter pounder with Lettuce and tomato,so she asked me lettuce and tomato only, no , I've never been asked that and always ordered that same burger. Someone needs to teach how to take orders. By the way, there was nobody in line on a Saturday at 4 pm , everyone else must have got the message.
  • JO
    James Odato
    Oct 30, 2025
    1.0
    Worst customer service ever from the young girl at the first window to the older lady at the second window. Order is wrong the frappe looks like they dropped it on the ground and handed it out. Very poor service
  • SW
    Summer Wood
    Oct 25, 2025
    1.0
    My husband stopped at the Jonesville McDonald’s today to grab me something to eat, and the burger I received was completely undercooked pink and raw in the middle. I only took a few bites before realizing it, and I ended up getting sick and throwing up afterwards. This is not safe and could easily cause food poisoning. I’m sharing this to warn others and to urge management to take food safety more seriously. Ground beef needs to be cooked to a safe temperature. No one should have to worry about getting sick. Absolutely disgusting.
  • AM
    ansheleth macancela
    Oct 24, 2025
    5.0
    Buen servicio 👍 todo estaba muy limpio y hay un espacio para que jueguen los niños.
  • TL
    Tina Leitzel
    Oct 19, 2025
    2.0
    I've got chicken a few times that was not done. Service is very very slow. We have gotten several quarter pounders that have the big Mac burger, you can tell difference. I've also gotten breakfast burritos several times that are frozen in the middle.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Jonesville, NC?

Delivery is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, the drive-through is open from 5:00 AM to 11:00 PM Sunday through Thursday, and stays open until midnight on Friday and Saturday.