Order Accuracy
Many customers reported issues with incorrect orders, especially in the drive-thru, leading to frustration and dissatisfaction.
Service Speed
Numerous reviews highlighted slow service times, with some customers waiting excessively for their orders, even when the restaurant was not busy.
Cleanliness
While some customers praised the cleanliness of the location, others reported unsanitary conditions, particularly in the bathrooms and food preparation areas.
Food Quality
Several reviews mentioned issues with food quality, including stale items, incorrect temperatures, and undercooked food, raising concerns about food safety.
Staff Attitude
Customer experiences with staff varied widely, with some praising friendly service while others reported rude or dismissive behavior from employees.