Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customer experiences with service quality were mixed, with reports of friendly staff but also instances of rudeness and poor order management.
Food Quality
Food quality varied, with some customers praising the freshness and taste, while others reported issues with incorrect orders and food being served cold or improperly prepared.
Cleanliness
Many customers noted the cleanliness of the restaurant and restrooms, contributing positively to their overall experience.
Management Issues
Several reviews highlighted poor management practices, including running out of menu items and inadequate staff training, leading to long wait times and order errors.
Parking Availability
The removal of truck parking was a significant concern for some customers, impacting their decision to return.
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Shai Shai
Feb 14, 2026
1.0
Well. They forgot to give me any utensils, and all my condiments, and forgot the cheese.
No straw. It’s not worth going back. But it’s worth this little complaint 😂
PC
Patrick Comings
Dec 17, 2025
5.0
This is the best BJ's I have ever eaten at. Clean bathrooms, very friendly staff & wonderful patriotic atmosphere. Loved the fact that were playing Christian music.
Excellent french fries.
SH
Silas Haley
Dec 1, 2025
1.0
I was disappointed by an interaction I observed between a manager and an elderly gentleman, likely in his 80s. He and his wife had slowly made their way from the handicap parking spot into the restaurant. He was holding a McDonald’s cup, and the manager immediately told him he couldn’t enter with it. This forced him to walk back to the line, explain the situation to his wife, and then return to the car to put the cup away.
I understand the need to enforce policies regarding outside food and beverages, but this seemed like a moment where a little compassion and flexibility would have gone a long way.
KK
Kira
Nov 23, 2025
1.0
the tenders and chicken were good but the mac and cheese was cold and the staff were kind of rude, they also didn't have 5 seating tables.