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McDonald's

3.5
(946 reviews)

Business Details

(336) 834-9585
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1240 Guilford College Road, Jamestown, NC
27282, United States

Hours

Reviews

3.5
946 reviews
5 stars
339
4 stars
207
3 stars
157
2 stars
72
1 star
171

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.

Food Quality

Many customers reported receiving cold or old food, with specific complaints about improperly prepared items and unsanitary conditions.

Service Speed

Several reviews mentioned long wait times in both drive-thru and dining areas, with some customers experiencing delays of over 20 minutes.

Inconsistent Experience

While some customers praised the service and food quality, many others reported frequent mistakes and poor service, indicating a lack of consistency.
  • CA
    Cre8tive Artist
    3 days ago
    5.0
    ⭐⭐⭐⭐⭐ Outstanding breakfast! I tried the Vanilla Iced Coffee here for the first time at this location, and I was blown away. It was perfectly balanced, smooth, and actually tasted like coffee with just the right amount of vanilla. I’ve ordered this same drink at two other McDonald’s locations, and neither one came close to how well it was made here. Great food, great service, and this location definitely stands out!
  • MB
    Melody Bishop
    5 days ago
    5.0
    It's McDonald's. They're consistent.
  • SW
    Stephanie Williams
    Feb 3, 2026
    1.0
    Purchased 2 snack wrap meal today. Soda machine was down again. When I took a bite of the wrap the lettuce inside was FROZEN. Not just one little piece. All of it. The inside of the wrap was getting soggy and mushy because the lettuce was melting against the warm chicken. Does this sound like it was $11 well spent? We generally go to this location often but the service and quality of the food has gone WAYYY downhill over the past 6 mths. If I stop at 9pm the wait in the drive thru is sometimes 15/20 min (no joke). Nights are TERRIBLE. There are only like 3/4 people that work there that are always pleasant and always seem to be going above and beyond and these people are not the managers. I dont generally leave bad reviews but this has just come to a head. Im no longer going to spend money here, I will stop at a different location.
  • TP
    Tyler Piotrovsky
    Jan 15, 2026
    2.0
    Manager is rude and hoards the sweet tea !
  • SC
    Shevella Cherry
    Dec 2, 2025
    3.0
    The food was not as fresh as it could have been

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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