Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
938 reviews
5 stars
335
4 stars
206
3 stars
156
2 stars
71
1 star
170
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
A significant number of customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several reviews mentioned that food was often served cold or appeared to be old, with complaints about the freshness of items like fries and burgers.
Wait Times
Many customers experienced long wait times in both the drive-thru and dining areas, leading to frustration and dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted that certain shifts provided better service.
- EMEsteemed Queen & MentalitySep 27, 20251.0That night manager is very unprofessional; she was saying F bombs as soon as the window opened, mind you, I had my children in the back seat! I requested for my order to be back separately and THE SAME MANAGER tosses my order out the window and closes the window. No, have a good night or thank you for coming. Very unprofessional and rude. When I looked into my bag to check my order , the manager bagged my order altogether, and placed four extra bags in my order. Pretty much saying, "Bag it yourself". Truly an establishment I WON'T revisit. I would say she was someone that rhymes with "witch", but the one star rating says it all.
- CSChris ShortlidgeSep 20, 20251.0Worst experience of my life at a McDonald's. I went through the drive thru and waited over 25 minutes for 1 simple sandwich. Management here must be horrible. If I could give negative stars, I would. There is no excuse for this type of service I suggest avoiding this place. I know that I will never come back here again.
- ZAZain AbidinSep 17, 20251.0Buyers beware! This location REFRIED the fries and gave them to me. I can taste the oil not the fries.
- LDLewis DavisSep 16, 20254.0Food was fresh frys always number one 😋
- TMTim MaidenSep 12, 20251.0rude staff, long wait for food and my order was wrong, This is the second time I had bad service at this location.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Jamestown, NC?
McDonald's is open daily from 5:30 AM to 11:00 PM, and on Sundays from 6:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 1240 Guilford College Road has a drive-thru open daily from 5:30 AM to 11:00 PM, except Sundays when it opens at 6:00 AM.
Can I order McDonald's for delivery or curbside pickup at this location?
Yes, this McDonald's offers delivery, same day delivery, curbside pickup, and no-contact delivery services.
What payment options are accepted at McDonald's in Jamestown?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I view the menu and place an order online for McDonald's Jamestown?
You can view the full menu at McDonald's website and place an order online through their delivery URL or the McDonald's app available on iOS and Android.
Are there any rewards programs available at this McDonald's location?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
Is there free WiFi available at McDonald's Jamestown?
Yes, this McDonald's location offers WiFi to its customers.
What nearby places can I visit before or after dining at McDonald's Jamestown?
Nearby you can visit Novant Health medical center, Lowes Foods grocery store, and Taste of Troy Mediterranean restaurant.
How can nearby financial services around McDonald's assist customers?
Customers can access nearby services such as Communityone Bank and Western Union for banking, money transfers, and financial transactions conveniently close to McDonald's.
Are there places for family care and education near McDonald's Jamestown?
Yes, nearby are Childtime day care preschool and Kumon tutoring center, which may be useful for families visiting or living in the area.