Bojangles

3.9
1083 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
931 US Hwy. 70 East, James City, NC
28560, United States

Hours

Reviews

3.9
1,083 reviews
5 stars
501
4 stars
277
3 stars
138
2 stars
64
1 star
103

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, filthy bathrooms, and food debris on the floor.

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, with some experiencing waits of over 30 minutes.

Food Quality

There were mixed reviews on food quality, with some praising fresh and hot meals, while others complained about cold, undercooked, or improperly prepared items.

Customer Service

Customer service experiences varied widely; some employees were noted for being friendly and helpful, while others were described as rude or inattentive.

Management Issues

Several reviews pointed to poor management practices, including staff shortages and lack of effective leadership, impacting both service and food quality.
  • LH
    Lucid Hail
    Nov 10, 2025
    3.0
    I love bojangles and have 0 issues with it until last night, we ordered a bochicken sandwich combo and a 2 piece supreme. The fries were brown and not because of the really good seasoning they were burnt and not like some, it was all of them. I ended up receiving a Cajun filet sandwich which was absolutely slathered in mayonnaise like I was just astounded at how much mayo they dumped on my sandwich. I also ordered a cheddar bo biscuit which was raw though I am cooking it this morning and eating it because they so good. Then on top of that we got a Dr pepper and sweet tea, somehow I got an Arnold palmer and Pepsi?now I completely understand if they were busy, like ive worked a few years in fast food, but there was maybe 3-4 cars in the drive thru at like 8pm but this was just obvious that the employees just either don't care or are brand new and I hope it's that because again I love bojangles
  • MM
    Mike Mumau
    Nov 6, 2025
    5.0
    Fast food but good fried chicken. The service we received was awesome. Special thanks to the young girl at the cash register that walked us through the many options.
  • AM
    Angie Martin
    Oct 19, 2025
    2.0
    floor was covered in food and grime & ceiling was coated in dust and it generally felt disgusting in there. food was cold and leftover. worst bojangles ive ever been to.
  • JM
    Justin M
    Sep 30, 2025
    1.0
    The people working in this location are terrible - rude and blatantly ignored aspects of orders
  • AO
    Alejandro Ortiz
    Sep 28, 2025
    3.0
    Muy mal servicio el de la tarde en el día no se pero el que está en la tarde muy mal se tardaron alrededor de 25 minutos en darme mi orden además que me la dieron mal me

Frequently Asked Questions About Bojangles

What type of food does Bojangles offer?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the regular hours of operation for Bojangles?

Bojangles is open from 5:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:30 AM to midnight on Fridays and Saturdays.