When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Jacksonville Western Blvd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Many customers reported long wait times for their orders, often exceeding the estimated pickup times.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Customer Service
Feedback indicated a lack of professionalism and poor communication from staff, with some customers experiencing rude interactions.
Food Quality
While some customers enjoyed the food, there were complaints about it being cold, greasy, or overly salty.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area, including dirty tables and floors.
RR
Rees
4 days ago
1.0
Hair nets should be enforced here because I had a loose texture hair in my food. Customer service was very helpful in getting me a refund. But hairnet is definitely needed in this restaurant.
CL
Courtney L
5 days ago
4.0
I had my order delivered, and it took 30 minutes to arrive. Fortunately, I don't live far away; the delay was just because they were backed up. When I finally received my food, it was hot. I ordered 15 classic wings with sweet garlic hot honey mixed with a sweet honey rub, a large fry, and two ranch dressings.
CW
Chloe Weldon
Feb 8, 2026
1.0
around 4 PM i scheduled an order to be delivered to me at 7:30 PM, i got a text at 6:49 saying it would be delivered at 7:27. 10PM came and still no food and no updates. tried calling the store twice and no answer. then received a text that my
order was cancelled. no explanations and still no answer from wingstop.
EC
Elias Cabrera
Feb 4, 2026
5.0
The people in the kitchen really go out of their way to prepare the meals hot fresh ready and fast incredible service.
VV
Valerie Viana
Jan 23, 2026
1.0
Placed an online order for 16 wings plus sides. Only 6 wings arrived, and they weren't even the wings I ordered. When I called the store to inform them, they only offered to refund the price of the 10 missing wings and said they can't send out another driver. I didn't realize the other wings order was wrong until after the first call, so when my husband called back he was told to call back at a later time. I paid extra for delivery between fees and tip based on the total amount of the order. Which means I paid more for the missing/incorrect product than what they refunded. No other options of compensation or making it right were offered. Highly disappointed in their customer service. Do not recommend using their online or delivery service as they clearly are not double checking orders before sealing the bags for delivery.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Jacksonville Western Blvd offer?
Wingstop Jacksonville Western Blvd offers classic wings, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Jacksonville Western Blvd?
Wingstop is open daily from 10:30 AM to 12:00 AM (midnight).
Does Wingstop Jacksonville Western Blvd have a drive-through service?
No, Wingstop Jacksonville Western Blvd does not have a drive-through service and is closed for drive-through every day.
What payment methods are accepted at Wingstop Jacksonville Western Blvd?
They accept American Express, Discover, MasterCard, and Visa credit cards as payment options.
Where is Wingstop Jacksonville Western Blvd located?
Wingstop is located at 3010 Western Blvd, Jacksonville, NC 28546, USA.
How can I place an online order for Wingstop Jacksonville Western Blvd?
You can order online through their website at https://www.wingstop.com/location/wingstop-1558-jacksonville-nc-28546/menu or use the Wingstop app available on iOS and Android.
Are there any coffee shops near Wingstop Jacksonville Western Blvd where I can grab a drink before or after my meal?
Yes, nearby coffee shops include 7 Brew Coffee and Brewed Awakenings Coffee Cafe & Wine Bar where you can enjoy a coffee before or after your Wingstop meal.
What restaurants are near Wingstop Jacksonville Western Blvd if I want to try a different cuisine?
Nearby restaurants include Metro Diner, Northstar Cafe NC, and Southern Harvest Soul Food providing a variety of dining options in the area.
Can Wingstop customers visit nearby places like Veterans United Home Loans or real estate agencies in Jacksonville Western Blvd area?
Yes, if you need financial or real estate services, establishments such as Veterans United Home Loans and many local real estate agents are conveniently nearby for your needs.
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