Wingstop

3.3
538 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Jacksonville Western Blvd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
3010 Western Blvd, Jacksonville, NC
28546, United States

Hours

Reviews

3.3
538 reviews
5 stars
255
4 stars
40
3 stars
22
2 stars
34
1 star
187

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding the estimated pickup times.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding order fulfillment.

Staff Professionalism

Feedback indicated a lack of professionalism among staff, with reports of rudeness and unhelpful attitudes.

Food Quality

While some customers enjoyed the food, others complained about it being cold, greasy, or not meeting expectations.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area, including dirty tables and floors.
  • SB
    Sam Bemis
    5 days ago
    3.0
    Food was ready pretty quick but...there was no dipping sauce even after asking them to double check. The very limited amount of fries served, had been dumped all over the bottom of the bag and were covered in grease. Not worth the hassle of trying to fix it...the crew definitely didn't appear all that concerned about taking the job seriously
  • WN
    Will Noneya
    Dec 31, 2025
    1.0
    I saw the reviews saying they were slow so I thought if I placed my order ahead of time it would be ready in time. I still ended up having to wait over an hour for it. Why a business would have an order ahead available if they can't make it in time for pick up is beyond me. THIS SEEMS TO BE NORMAL, SO UNLESS YOUNHAVE TIME TO WAIT I WOULD SUGGEST ORDERING AND NOT SHOWING UP FOR AT LEAST AN HOUR AFTER EXPECTED PICK UP TIME
  • DH
    Donna Hosseinpour
    Dec 30, 2025
    5.0
    I had excellent service from Ms. Cathy earlier, she answered my questions, she recommended I try the hot honey sauce for my tenders and she was right because they were fantastic. She had a great smile, excellent customer service and was very professional. She will be the reason I go back, thank you Ms. Cathy!! 😊
  • GB
    Gail Butterworth
    Dec 27, 2025
    3.0
    We ordered door dash. I got the street corn, it had a great flavor, but it was still on the little bites of cob. Had I known this before ordering, I would have never gotten it. It's very hard to bite it off.
  • JD
    Jeremy Doneff
    Dec 26, 2025
    5.0
    Miss Penny and Miss Kimberly helped my wife understand what ingredients were in their sauces and rubs. My wife has an allergy of tomatoes and they brought out all the sauces and rubs they use for the wings for use to read the ingredients. Above and beyond excellent service!!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.