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Wingstop

3.3
(547 reviews)

Business Details

3010 Western Blvd, Jacksonville, NC
28546, United States
(910) 219-9702
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Jacksonville Western Blvd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
3010 Western Blvd, Jacksonville, NC
28546, United States

Hours

Reviews

3.3
547 reviews
5 stars
259
4 stars
41
3 stars
23
2 stars
34
1 star
190

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, often exceeding the estimated pickup times.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Customer Service

Feedback indicated a lack of professionalism and poor communication from staff, with some customers experiencing rude interactions.

Food Quality

While some customers enjoyed the food, there were complaints about it being cold, greasy, or overly salty.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area, including dirty tables and floors.
  • RR
    Rees
    4 days ago
    1.0
    Hair nets should be enforced here because I had a loose texture hair in my food. Customer service was very helpful in getting me a refund. But hairnet is definitely needed in this restaurant.
  • CL
    Courtney L
    5 days ago
    4.0
    I had my order delivered, and it took 30 minutes to arrive. Fortunately, I don't live far away; the delay was just because they were backed up. When I finally received my food, it was hot. I ordered 15 classic wings with sweet garlic hot honey mixed with a sweet honey rub, a large fry, and two ranch dressings.
  • CW
    Chloe Weldon
    Feb 8, 2026
    1.0
    around 4 PM i scheduled an order to be delivered to me at 7:30 PM, i got a text at 6:49 saying it would be delivered at 7:27. 10PM came and still no food and no updates. tried calling the store twice and no answer. then received a text that my order was cancelled. no explanations and still no answer from wingstop.
  • EC
    Elias Cabrera
    Feb 4, 2026
    5.0
    The people in the kitchen really go out of their way to prepare the meals hot fresh ready and fast incredible service.
  • VV
    Valerie Viana
    Jan 23, 2026
    1.0
    Placed an online order for 16 wings plus sides. Only 6 wings arrived, and they weren't even the wings I ordered. When I called the store to inform them, they only offered to refund the price of the 10 missing wings and said they can't send out another driver. I didn't realize the other wings order was wrong until after the first call, so when my husband called back he was told to call back at a later time. I paid extra for delivery between fees and tip based on the total amount of the order. Which means I paid more for the missing/incorrect product than what they refunded. No other options of compensation or making it right were offered. Highly disappointed in their customer service. Do not recommend using their online or delivery service as they clearly are not double checking orders before sealing the bags for delivery.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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