Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Jacksonville, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Jacksonville, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
590 reviews
5 stars
208
4 stars
118
3 stars
103
2 stars
41
1 star
120
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, often waiting over 20 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, including missing items and wrong food.
Food Quality
Several customers complained about cold or poorly prepared food, with some items described as stale or not up to standard.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty dining areas and unsanitary conditions.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rude or indifferent behavior.
- RSRRoyal SororityNov 16, 20251.0Not good ☹️ 👎
- JEJakob EdwardsNov 2, 20251.0Worst Wendy’s or overall fast food place I’ve ever been there so dreadfully slow. It supposed to be fast food right but they are so slow management or whatever is in charge of this Wendy’s needs to organize themselves it’s embarrassing how they even make money here i actually disgusted with their service
- RJryan jonesNov 2, 20253.0Just typical wendys. Nothing special. But my lord, the service is so slow. I dont know if its because they are understaffed or what, but this is the SLOWEST, and I mean SLOWEST fast food resturaunt ive ever been to in my life.
- JRJacob riddleOct 4, 20251.0Order a large consistently get a medium or a small and then get told its all they have after I paid and "just because we are open at 530 doesn't mean we are serving at 530" direct quote
- PPPnuttbuttaluva XD (Pnuttbuttaluva)Sep 30, 20253.0Food is fine and servers are nice but by GOD, this has got to be the SLOWEST wendys in the city.....I just dont understand. The servers never move with a sense of urgency and u will wait at the drive thru for about 10 minutes parked in front of the speaker "waiting" until someone actually takes ur order. Its like they take the orders one by one and u font get to order and they dont make ur food until the person in front of u has ordered and recieved theirs. Lejeune has a longer line and yet I STILL get my food faster there smh
Frequently Asked Questions About Wendy's
Is New River Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jacksonville, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jacksonville, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (910) 750-6937.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does New River Wendy’s serve breakfast?
Yes, this Wendy’s location in Jacksonville, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at Wendy's in Jacksonville, NC?
The drive-through at Wendy's in Jacksonville, NC is open daily from 5:30 AM to 2:00 AM.
Does the Wendy's location in Jacksonville offer breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available at Wendy's Jacksonville, NC?
Delivery is available. You can check service availability by entering your address on the Wendy's app or at order.wendys.com.
What payment methods does Wendy's in Jacksonville accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Jacksonville for feedback or inquiries?
You can reach the Customer Care team via live chat or message on their Contact page, call 888-624-8140, or contact the location directly at (910) 750-6937.
Where can I view the menu and pricing for Wendy's Jacksonville?
Menu prices and items can be viewed at order.wendys.com or via the Wendy's mobile app after selecting this location.
Does Wendy's Jacksonville have a drive-through and dine-in options?
Yes, this location offers drive-through service and dine-in seating, but does not currently have curbside pickup.
Which nearby locations can I visit before or after dining at Wendy's Jacksonville?
Nearby places include Enterprise Rent-A-Car, Marine Federal Credit Union, Redbox kiosk, Subway sandwich shop, and New River Commissary grocery store, providing options for travel, banking, movie rentals, additional food choices, and grocery shopping.
Are there fitness and recreation centers near Wendy's in Jacksonville?
Yes, nearby you can find Camp Geiger Fitness Center, New River Fitness Center, MCAS New River Fitness Center, and the New River Bowling Center for various fitness and entertainment activities.
What military and government facilities are located near Wendy's Jacksonville?
Nearby military and government facilities include Stone Bay Camp Lejeune NC shooting range, Camp Geiger, MAG-26 armed forces branch, and the MCB Camp Lejeune Fire Station 6.