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Wendy's

3.4
(598 reviews)

Business Details

4039 Curtis Rd, Jacksonville, NC
28540, United States
(910) 750-6937

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Jacksonville, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Jacksonville, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4039 Curtis Rd, Jacksonville, NC
28540, United States

Hours

Reviews

3.4
598 reviews
5 stars
211
4 stars
120
3 stars
103
2 stars
41
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, often taking much longer than expected for fast food.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about cold or poorly prepared items.

Cleanliness

Several customers noted cleanliness issues in the dining area and restrooms, indicating a need for better hygiene practices.

Customer Service

While some staff were praised for friendliness, others were criticized for rudeness and lack of professionalism.
  • BW
    Brian Wolfe
    Feb 16, 2026
    1.0
    I ordered a Sweet Tea and received unsweetened. I was ok and understand mistakes. But once I opened my burger I got very upset. I ordered a Baconator and this is what I received. No crackers for my chili and no spoon. This is ridiculous, I don’t need an apology or anything of the sorts I just want it to be known that there needs to be more oversight on the product being pushed out.
  • BS
    Bobby Slate
    Feb 6, 2026
    1.0
    Food is mediocre and the slowest service. Definitely not fast food
  • GR
    Gustavo Ramirez
    Jan 15, 2026
    5.0
    Wendy’s continues to be one of the most reliable fast-food spots around. The food tastes fresh, well-made, and consistently better than what you expect from a drive-thru. The burgers are juicy, the chicken is crispy, and the fries are always hot and satisfying. What really stands out is the quality and variety—there’s something for everyone, whether you want a classic combo, a salad, or a Frosty to finish things off. The staff is usually quick, friendly, and efficient, which makes the whole experience smooth and stress-free. For fast food that feels a step above the rest in freshness, flavor, and value, Wendy’s is an easy 5-star choice. ⭐⭐⭐⭐⭐
  • MP
    Matthew Pough
    Dec 8, 2025
    4.0
    Good fast food and It's hot. Sometimes backed up line.
  • JG
    Jordan G
    Dec 5, 2025
    2.0
    Place is good for quick $5 biggy bags and for fast food. Enjoy more than McDonald's but nothing good happens here after like 8p, sketchy. But otherwise food is fine.

Frequently Asked Questions About Wendy's

Is New River Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at Wendy's in Jacksonville, NC?

The drive-through at Wendy's in Jacksonville, NC is open daily from 5:30 AM to 2:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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