Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 117 Western Blvd in Jacksonville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers reported issues with incorrect or missing items in their orders.
Service Quality
Service experiences varied widely, with some praising friendly staff while others reported rude or unhelpful employees.
Food Quality
Food quality was inconsistent, with complaints about burnt items, stale food, and chemical tastes.
Cleanliness
The restaurant was noted for being clean, but some customers expressed concerns about sick employees handling food.
Speed of Service
Drive-thru service was often criticized for being slow, with long wait times reported.
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Coveney Houston
Feb 21, 2026
5.0
I placed a pretty picky order and with April’s help and patience she helped me through my order and I believe she prepared it as well. I have had someone mess this order up before but this time it was perfected executed. My kids totally approved. Thank you I’ll be back!
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Sabrina Lugo
Feb 12, 2026
1.0
Im so mad. I ordered a crunchwrap supreme, without tomatoes and I asked if they can add black beans, they said yes. I get to my house take a bite, theres no seasoned beef, I take another bite to make sure, still nothing, I unwrap it and nothing. I got the supreme wrap and not the black bean wrap for a reason. I wanted seasoned beef on mine, i was craving it all day. Im so disappointed.
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Matthew Vandyke
Jan 20, 2026
1.0
Food was decent. Service on the other hand. Terrible. Placed an order at 8:10 said it would be done at 8:17. Food was not being made or prepped and got order at 8:40. Sitting here while they just walked around confused. DoorDash was also waiting while I was waiting. Order was missing items and the employees wanted to argue and act stupid when bringing up that missing items. Berry annoyed and not coming.
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Luis Rivera
Jan 14, 2026
5.0
Quality of the food is pretty consistent. People were fast and friendly
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Lakeisha
Dec 13, 2025
2.0
I had order food from the drive through, by the time I got to the window and paid for my food. All I heard was a sick employee sneezing and coughing all around the food. I almost asked for a refund but instead just disregarded the food in the trash. It would be nice not to have sickly people working over the food while sick. It’s other ways that employee could have helped out.