Subway

3.8
228 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jacksonville Subway® Restaurant at 3495 Western Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3495 Western Blvd, Jacksonville, NC
28546, United States

Hours

Reviews

3.8
228 reviews
5 stars
117
4 stars
36
3 stars
23
2 stars
15
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some employees being friendly and engaging, while others were reported as rude and dismissive.

Order Accuracy

Multiple reviews highlighted issues with order accuracy, including missing items and incorrect sandwich preparations.

Cleanliness

The store was generally reported as clean and organized, although some customers noted issues with dirty tables.

Food Quality

While many customers enjoyed the food, there were complaints about the quality and preparation of sandwiches, including insufficient ingredients.

Operational Issues

Customers expressed frustration with operational problems, such as being forced to place online orders and inconsistent closing times.
  • TF
    Tyler Fenty
    Dec 11, 2025
    5.0
    Good was great, employees were kind and very engaging (although that might of been due to wear my uniform), and the atmosphere is slightly different because it's connected to a gas station.
  • TD
    Tish Davis
    Oct 4, 2025
    1.0
    I never go in, I always order through door dash and I can't pick which subway to go to. This is the second time that I have ordered from then and didn't get my side order. Last time it was a bag of chips and this time, it was 2 cookies. It's not earth shattering mistakes but please stop it from happening.
  • LB
    Leanne Burns
    Jul 28, 2025
    5.0
    The manager and staff (Kristin, Keiko, Kailee) all were customer service oriented. We had a huge order--our 6' and 3' subs were amazing and loved by all--beautifully made, dressed, and sides well-packaged for me to take to the canal for a party of 35! We had a snafu with corporate subway's menu, but the manager handled it professionally . We were VERY satisfied. The shop itself was clean and organized.
  • BM
    Baythiare Mejias
    Mar 4, 2025
    1.0
    Pésimo servicio de parte de la mujer que trabajo hoy en el frente , me quito una orden de las manos ! Y tenía una pésima actitud, si no quieres trabajar mejor vete a tu casa

Frequently Asked Questions About Subway

What are the operating hours for Subway at 3495 Western Blvd, Jacksonville, NC?

Subway is open Monday to Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM. It is closed on November 27 and December 25, 2025.

Does Subway at this location offer pickup and delivery services?

Yes, Subway offers both in-store pickup and curbside pickup at this location.