Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Jacksonville Subway® Restaurant at 521 Yopp Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.7
192 reviews
5 stars
98
4 stars
31
3 stars
11
2 stars
10
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees received praise for their friendliness and attentiveness, while others were reported as rude and unhelpful.
Food Quality
Food quality is inconsistent; while some customers enjoyed fresh ingredients, others reported stale bread and poorly made sandwiches.
Cleanliness
Cleanliness is a recurring issue, with multiple reviews mentioning dirty dining areas and unsanitary conditions.
Order Accuracy
Many customers experienced issues with order accuracy, including incorrect items and missing ingredients.
Management Issues
Several reviews highlighted poor management practices, including lack of staff training and inadequate handling of customer complaints.
- TBTammy BartoSep 5, 20251.0Went to this location on my lunch break had a coupon that was not expired and they would not take it or the gentleman behind the counter didn’t know how to use it. He told me if I took the chips off that I could use my coupon. I said never mind. I’ll go somewhere else. The vegetables looked dried out and tomatoes had spots on them. It was just a bad experience. I will never go back to that location. Went on 9/5/25 at 5:20 pm.
- JHJohn HardinAug 26, 20252.0I'm disappointed with them not accepting the coupon that we get in the mail to get to footlong for 1299 and on the coupon that has the exceptions or the Beast and the garlic roast beef now everything else should be able to be used with the coupons that they direct you to another one that says you can't use the coupon for any of the other orders except that they have to build your own I am very disappointed
- APAndrea Perez-ValenciaAug 24, 20255.0Whatever y’all pay Maddie I want y’all to double it cause this sandwich got my toes curlin🏃♀️
- AGAshlee GrazianoAug 16, 20255.0Maddie truly deserves the Sandwich Artist of the Year title! She instinctively knows just the right toppings, and her cheerful personality makes the experience even better. What a gem!
- RSRidley SilverlakeJun 19, 20255.0I stop here for lunch all the time. Great customer service and always very clean.
Frequently Asked Questions About Subway
What are the operating hours of Subway at 521 Yopp Rd?
Subway is open daily from 9:00 AM to 9:00 PM.
Does Subway at Freedom Village Shopping Center offer delivery services?
Yes, Subway offers delivery for their menu items.
Can I dine in at the Subway located in Freedom Village Shopping Center?
Yes, this Subway location offers dine-in service.
Does Subway provide catering services for events?
Yes, Subway offers catering for various occasions.
What meals are served at this Subway location?
They serve breakfast, lunch, and dinner.
Where can I find the menu for Subway at 521 Yopp Rd?
You can view the menu online at https://subway.com/en-us/restaurant/43221-0/menu/.
Is there a convenient place to ship packages near Subway at Freedom Village Shopping Center?
Yes, the UPS Authorized Shipping Outlet and PostalAnnex+ are nearby for shipping and postal services.
What nearby dining options are available around Subway in Freedom Village Shopping Center?
You can visit Ocean Bay Indian Cuisine, Ocean Bay Seafood, Little China Restaurant, Mi Cabana Mexican Restaurant, and Empire Pizza for a variety of dining experiences.
Are there any nearby entertainment or creative activity venues next to Subway?
Yes, Wine & Design and Wine & Design Jacksonville offer arts and entertainment activities like paint and sip events.
What is the address and contact number for Subway in Freedom Village Shopping Center?
The address is 521 Yopp Rd, Suite 112 Unit B-7, Jacksonville, NC 28540. You can contact them at +1 910-353-7827.