Subway

2.8
102 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Jacksonville Subway® Restaurant at 861 Pineygreen Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
861 Pineygreen Road, Jacksonville, NC
28546, United States

Hours

Reviews

2.8
102 reviews
5 stars
33
4 stars
12
3 stars
3
2 stars
9
1 star
45
  • VD
    Vida Davis
    Sep 9, 2025
    1.0
    I have a problem with getting coupons in the mail and then they don't except them. I understand if it was roastbeef or the big meat.
  • FO
    Felix Fant (Felix O)
    Jul 28, 2025
    4.0
    There was only one worker there. She was calm and very respectful. She did an outstanding job and was very efficient while being very nice. The sub was good to. Good job to the lone warrior. Time about 4:10pm 28 July. Hey subway, reward her, she is a keeper.
  • JD
    Jessica Dowd
    Jun 27, 2025
    1.0
    This location needs more staffing. My family and I ordered using online order for pick up. We ordered around 430p and were told it would be ready at 515p, my husband arrived and there was a single employee working. No one else in the building. This store is severely understaffed on a regular basis. He did not get our food until 5:45. Over an hour after placed, 30+ mins after we were told would be ready. I called today to speak to a manager and she informed me she was the manager, however she was there by herself. She had people in the lobby and online orders pending. She apologized that she was not able to take my call and asked me to call her back in about 15 mins. I cannot bring myself to add more stress to her day. The owners of this location should be very ashamed of the lack of care for the facility, customers and definitely lack of concern for their staff. I can only assume this is an issue with the owner of the franchise or the corporate office. I am assuming this is a franchise. There is no reason that a store like this in a shopping center has less than 3 staff members in store at all times. There is no reason that the manager is working a shift by themselves. How are they supposed to manage customers in person, online orders and still maintain a level of cleanliness in the store, the food line, restrooms etc. This is humanly impossible. The owner of this franchise needs to hire better staff, keep staff in the store and if none are available, take themselves into the store to work it. Its a shame that business owners only care about the revenue and not the actual care of the store and its customer base anymore. The owners of this location should be ashamed! We will not be going to this location in the future. In addition to all of this, apparently the oven has been down for weeks now, again a business owner not taking care of its investment is sad! This should have been fixed immediately. We requested all of our subs to be toasted when we ordered online, none were toasted. None of the sandwiches were labeled as to which was which either, I have always had subway sandwiches labeled. We ordered 4 subs, a flatbread and kids meal. Extremely disappointed. This is a situation that I would not blame the employees (or employee since it seems there is 1 staff member at any given time). Do better! Subway corporate needs to start doing surprise visits to its franchise locations and prevent bad owners from carrying the company name and product. If this was my first experience at a Subway, I would never return.
  • AR
    Ange Riley
    Jan 12, 2019
    1.0
    Horrible customer service! The guys that used to work there were fast and friendly. New people not so much.

Frequently Asked Questions About Subway

Where is the Jacksonville Subway® Restaurant located?

The Jacksonville Subway® Restaurant is located at 861 Pineygreen Road, Suite D, Onslow, Jacksonville, NC 28546.

What are the operating hours of the Subway at 861 Pineygreen Road?

The Subway at 861 Pineygreen Road is open daily from 9:00 AM to 9:00 PM.