Panera Bread

4.1
1143 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
Get DirectionsCallWebsite

Business Details

1619 Western Boulevard, Jacksonville, NC
28546, United States
(910) 353-5410
https://www.panerabread.com/en-us/cafe/locations/nc/jacksonville/1619-western-boulevard
GoogleFacebookInstagramTwitterTikTok

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Jacksonville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1619 Western Boulevard, Jacksonville, NC
28546, United States

Hours

Reviews

4.1
1,143 reviews
5 stars
636
4 stars
222
3 stars
109
2 stars
72
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with cold or poorly prepared dishes.

Order Accuracy

Numerous reviews highlighted problems with order accuracy, including missing items and incorrect modifications.

Pricing Concerns

Several customers expressed dissatisfaction with the high prices relative to portion sizes and overall value.

Cleanliness Issues

There were complaints about the cleanliness of the bathrooms and the dining area, affecting the overall dining experience.
  • WS
    Walt Sullinger
    Oct 28, 2025
    5.0
    Quietly efficient and always quality I expect. This visit was the customer service going above and beyond. Ashley was there to make things right when they unfortunately ran out of broccoli cheddar. She made it right with my concession of soup serving. Thanks Ashley. You and your team is why I'm always back.
  • GL
    G L
    Oct 18, 2025
    5.0
    Placing order was easy and quick turnaround on ordering ready and accurate.
  • AR
    Adrien Rodriguez
    Oct 15, 2025
    1.0
    Biggest disappointment ever! My soup came out cold and when I asked why it was cold I was given a weird look and directed to the microwave. Even though they are ones who prepared me cold soup 0/10 don’t go here for food if you don't want to be disappointed.
  • PF
    Patrick Freeman
    Oct 11, 2025
    5.0
    I like going there to get mac and cheese
  • EG
    Ebony Goines
    Oct 9, 2025
    5.0
    Came here for a quick day date. Loved the environment. My soup was warm and comforting on this fall day. I had the simple but delicious chicken noodle soup. Also the citrus punch was refreshing.
Read more reviews on Google

Frequently Asked Questions About Panera Bread

Does Panera Bread Jacksonville accept reservations?

No, Panera Bread Jacksonville does not accept reservations.

What are the opening hours for Panera Bread Jacksonville?

Panera Bread Jacksonville is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.