Panera Bread

4.1
1148 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

1619 Western Boulevard, Jacksonville, NC
28546, United States
(910) 353-5410
https://www.panerabread.com/en-us/cafe/locations/nc/jacksonville/1619-western-boulevard
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Jacksonville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1619 Western Boulevard, Jacksonville, NC
28546, United States

Hours

Reviews

4.1
1,148 reviews
5 stars
639
4 stars
223
3 stars
108
2 stars
72
1 star
106

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poor attention to detail in food preparation.

Customer Service

While some customers praised friendly and helpful staff, others experienced rude service and a lack of responsiveness.

Food Quality

Feedback on food quality was mixed; some enjoyed the flavors while others found the food subpar or poorly prepared.

Wait Times

Many reviews highlighted long wait times for both drive-thru and in-store orders, often leading to customer frustration.

Pricing Concerns

Several customers felt that the prices were too high for the portion sizes and quality received.
  • CP
    Christina Purefoy
    Jan 3, 2026
    5.0
    One of my favorite places to grab a bite Togo or dine in. Great customer service and good food.
  • PH
    Patrick Highers
    Dec 26, 2025
    1.0
    The promised sandwich looks great but what you get is a half ice cream scoop with one small tomato. The salad doesn’t even reach the edge of the bread. The tomato soup was a pile of croutons with a moat of tomato soup.
  • EE
    Enuna
    Dec 12, 2025
    1.0
    If you can’t do something as simple as get an order right, don’t work at your place of employment. How do you put the ticket on an order yet nothing but one correct thing is in that order? Do better
  • WS
    Walt Sullinger
    Oct 28, 2025
    5.0
    Quietly efficient and always quality I expect. This visit was the customer service going above and beyond. Ashley was there to make things right when they unfortunately ran out of broccoli cheddar. She made it right with my concession of soup serving. Thanks Ashley. You and your team is why I'm always back.
  • AR
    Adrien Rodriguez
    Oct 15, 2025
    1.0
    Biggest disappointment ever! My soup came out cold and when I asked why it was cold I was given a weird look and directed to the microwave. Even though they are ones who prepared me cold soup 0/10 don’t go here for food if you don't want to be disappointed.
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Frequently Asked Questions About Panera Bread

Does Panera Bread Jacksonville accept reservations?

No, Panera Bread Jacksonville does not accept reservations.

What are the opening hours for Panera Bread Jacksonville?

Panera Bread Jacksonville is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.