Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Jacksonville off Western Blvd and Trade Street and next to Walmart.
Numerous reviews praised the attentive and friendly service provided by various staff members, with specific mentions of servers like Tiffany, Hannah, and Amber E.
Food Quality
While many customers enjoyed the food, there were mixed reviews regarding specific dishes, with some expressing disappointment in the quality and taste.
Atmosphere
The restaurant atmosphere received positive feedback for being welcoming and pleasant, contributing to an enjoyable dining experience.
Pricing Concerns
Several customers felt that the prices were high relative to the portion sizes and quality of food, leading to some dissatisfaction.
Management Issues
A few reviews highlighted negative experiences with management, including rudeness and inadequate responses to complaints.
MJ
Malik Joyce
Jan 5, 2026
1.0
On 1/2/26, I had an absolutely terrible experience ATTEMPTING to dine here. I arrived at around 3:45 or so. The parking lot was fairly vacant and the restaurant itself was half empty yet I was told there was a 10 minute wait after I politely turned down a seat at the bar for a booth. I gave the hostess my number and returned to my car only to wait for a text that never came. After about 30-35 minutes, I walked back in to see what the issue was. I was then seated with no explanation as to why I hadn’t received a text alerting me to an open booth. The hostess then said someone would be with me to take my order but, much like the aforementioned text message, this person never came. I sat for 25 minutes and waited for a server and tried to give them the benefit of the doubt as they seemed extremely understaffed, but employees passed me and no one seemed to care about my existence, so I left. If you care about your time and money, don’t even attempt to eat here as they literally let me and my money waltz out the door with not a care in the world.
JJ
Jason Jarman
Jan 2, 2026
5.0
We were there tonight to celebrate my wife’s birthday. Our waitress, Tiffany was top notch for it to be only her 3rd day! She was very personable and attentive! She showed interest in her conversations with us! We were not just another customer! Some places you go, you may only see your waitress once or twice! She came by our table often to find out if we needed anything! The food was great and so was the atmosphere! We even got a visit from Sarah, the proprietor to check in on us! Tiffany is definitely a great employee!
KU
Kelle Urban
Dec 31, 2025
5.0
My sister, niece and I had an absolute wonderful late lunch here. Enjoyed it so much I only snagged one picture of our quickly disappearing blooming onion. The waitress, Tiffany, went above and beyond! She helped out with menu deals, was so friendly, her service was impeccable, she was just an absolute pro. Our niece loved her and we did to, Thanks so much Tiffany! Can’t wait to come back and see you!
DH
Diane Hunter
Dec 22, 2025
2.0
Went for lunch the other day and have had time to think on my experience. 1. I could have eaten elsewhere and probably gotten more food and better selection for what we paid. I ordered the chicken from lunch menu and hubby ordered steak. He got free salad with his but I was charged for soup with mine all in all no sides just steak and chicken and when all said and done with drinks etc bill was 52.00. Don't know about you but for me this was just a bit on pricey side I could have gone to duffs cafe or somewhere like that and got more food with my meal. I know its lunch but charging for the side when its only a piece of meat is highway robbery. I saw a few videos on you tube talking about charging for everything but did not believe it till it happened to me. Wow if you thought the airlines is robbing you blind go eat out! Now they charge for everything. Probably the water too! Wont survive long. Not when there are other places still open and serving better food.
AM
Austin Martin
Dec 20, 2025
5.0
Hannah Smith was an amazing waitress. She made sure I was taken care of consistently. My glass was kept full and she made amazing conversation. She suggested I get the delmonico ribeye. It was one of the best stakes I've had from a chain steakhouse. Over all it was an amazing experience
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What is the address of Outback Steakhouse in Jacksonville, NC?
Outback Steakhouse is located at 1045 Western Boulevard, Jacksonville, NC 28546, USA.
What are the hours of operation for Outback Steakhouse in Jacksonville?
The restaurant is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM.
Does Outback Steakhouse offer happy hour specials?
Yes, happy hour is available every day from 4:00 PM to 6:00 PM.
What pick-up and delivery options are available at this Outback Steakhouse?
They offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What types of payment does Outback Steakhouse accept?
They accept American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
What is the recommended attire when dining at Outback Steakhouse?
The recommended attire is casual.
Does Outback Steakhouse have a bar and serve alcoholic beverages?
Yes, Outback Steakhouse has an onsite bar and serves liquor, beer, cocktails, and wine.
Where can I find gluten-free menu options at Outback Steakhouse?
You can view their gluten-free menu online at https://www.outback.com/nutrition/gluten-free.
How can nearby restaurants like Waffle House and Ruby Tuesday complement my visit to Outback Steakhouse?
After enjoying your meal at Outback Steakhouse, you can visit nearby spots like Waffle House or Ruby Tuesday for breakfast, brunch, or casual dining options, making the area versatile for different meal choices.
Are there nearby amenities such as gas stations or car services near Outback Steakhouse?
Yes, close by you can find BP gas station and Liberty Auto Spa for fueling up and car washes or detailing services.
What nearby entertainment options are available around Outback Steakhouse?
Nearby you can visit Chuck E. Cheese’s, which offers arcade games and pizza, perfect for families and kids.