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Outback Steakhouse

4.5
(3197 reviews)

Business Details

1045 Western Boulevard, Jacksonville, NC
28546, United States
(910) 938-8900

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Jacksonville off Western Blvd and Trade Street and next to Walmart.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
1045 Western Boulevard, Jacksonville, NC
28546, United States

Hours

Reviews

4.5
3,197 reviews
5 stars
2,371
4 stars
396
3 stars
189
2 stars
92
1 star
149

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from various staff members, particularly highlighting servers like Jaelyn, Maddie, and Amber.

Food Consistency

While some customers enjoyed their meals, there were numerous complaints about food quality, including overcooked steaks and unsatisfactory side dishes.

Pricing Concerns

Several reviews mentioned that the prices were high relative to the quality and portion sizes of the food, leading to dissatisfaction.

Atmosphere Issues

Some customers reported problems with the restaurant's atmosphere, including temperature control and noise levels, which detracted from their dining experience.
  • MP
    Mya Pena
    3 days ago
    5.0
    Kohli is very nice and a great server definitely coming back for the food as well!
  • LR
    L Rixmann
    Feb 22, 2026
    1.0
    I promised myself last time I would never order from this place again. But I did, and that's on me. I used doordash and the blooming onion arrived with no sauce and as though it had already been eaten from. The potato soup was like snot. The Kingsland Steak* & Shrimp Pasta was slimy and disgusting. The shrimp at least had a flavor but the meat had absolutely no flavor. And the Triple-Layer Carrot Cake tasted like chemicals. I don't even recall the food being this bad before. If this is what their food has been reduced to and people are still eating it then I can only think that those people never cook at home and eat real food. It was disgusting. I called the manager just for a head's up but since we were only told they would make it up when we come in and that is never going to happen we just threw it in the trash.
  • EP
    Eloice Paetsch
    Jan 25, 2026
    2.0
    Most expensive lunch I've ever had. The music was also terrible. I don't think I will be going back.
  • AJ
    Ally Jackson
    Jan 23, 2026
    5.0
    Jaelyn was the best and most attentive server I’ve ever had!
  • MJ
    Malik Joyce
    Jan 5, 2026
    1.0
    On 1/2/26, I had an absolutely terrible experience ATTEMPTING to dine here. I arrived at around 3:45 or so. The parking lot was fairly vacant and the restaurant itself was half empty yet I was told there was a 10 minute wait after I politely turned down a seat at the bar for a booth. I gave the hostess my number and returned to my car only to wait for a text that never came. After about 30-35 minutes, I walked back in to see what the issue was. I was then seated with no explanation as to why I hadn’t received a text alerting me to an open booth. The hostess then said someone would be with me to take my order but, much like the aforementioned text message, this person never came. I sat for 25 minutes and waited for a server and tried to give them the benefit of the doubt as they seemed extremely understaffed, but employees passed me and no one seemed to care about my existence, so I left. If you care about your time and money, don’t even attempt to eat here as they literally let me and my money waltz out the door with not a care in the world.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.

Brand Certified Facts from Outback Steakhouse

Outback Steakhouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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