Outback Steakhouse

4.5
3637 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Jacksonville off Western Blvd and Trade Street and next to Walmart.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
1045 Western Boulevard, Jacksonville, NC
28546, United States

Hours

Reviews

4.5
3,637 reviews
5 stars
2,732
4 stars
440
3 stars
202
2 stars
101
1 star
162

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the exceptional service provided by various staff members, particularly highlighting servers like Amber E, Autumn, and Chaz for their attentiveness and friendliness.

Food Consistency

While several reviews commended the deliciousness and quality of the food, there were notable complaints about incorrect orders and food preparation issues, such as overcooked or poorly seasoned dishes.

Atmosphere

The restaurant's atmosphere received mixed feedback; some customers enjoyed the welcoming environment, while others reported cleanliness issues and discomfort due to temperature.

Takeout Experience

Customers generally had positive experiences with takeout orders, noting that food was often ready on time and correctly prepared.

Management Response

Feedback indicated that management was sometimes unresponsive or dismissive regarding complaints, which negatively impacted customer experiences.
  • AA
    Alyx
    Nov 11, 2025
    5.0
    Honestly, I just want to say that Chaz served us tonight on Veteran’s Day, and I couldn’t have been more pleased. He was the only person today who didn’t automatically assume I was a dependent spouse. That might seem small or trivial, but as a female service member, it meant the world to me. Chaz made me feel genuinely welcome, and I’d come back just for the atmosphere and how well he took care of us.
  • LD
    Luis Diaz
    Nov 11, 2025
    5.0
    Chaz did a great job! Took care of me and my wife in a timely manner and kept asking for our needs. Thank you Chaz
  • JR
    Joshua Ralph
    Nov 11, 2025
    5.0
    Went here for Veterans Day. The staff were super busy but were hustling their tails off … food was very good. We had the best service from Jeylen..
  • OH
    Owen Hanscom
    Nov 10, 2025
    3.0
    The server Maddie was great the kitchen was all over the place I got the 18oz Ribeye which was all fat the service absolutely carried the me
  • TB
    tonia brock
    Nov 9, 2025
    1.0
    Completely terrible experience! Freezing cold in the bar! Manager was so completely dumbfounded by a request to please look at the thermostat!

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.