Outback Steakhouse

4.5
3651 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Jacksonville off Western Blvd and Trade Street and next to Walmart.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
1045 Western Boulevard, Jacksonville, NC
28546, United States

Hours

Reviews

4.5
3,651 reviews
5 stars
2,743
4 stars
440
3 stars
203
2 stars
103
1 star
162

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews praised the attentive and friendly service provided by various staff members, with specific mentions of servers like Tiffany, Hannah, and Amber E.

Food Quality

While many customers enjoyed the food, there were mixed reviews regarding specific dishes, with some expressing disappointment in the quality and taste.

Atmosphere

The restaurant atmosphere received positive feedback for being welcoming and pleasant, contributing to an enjoyable dining experience.

Pricing Concerns

Several customers felt that the prices were high relative to the portion sizes and quality of food, leading to some dissatisfaction.

Management Issues

A few reviews highlighted negative experiences with management, including rudeness and inadequate responses to complaints.
  • MJ
    Malik Joyce
    Jan 5, 2026
    1.0
    On 1/2/26, I had an absolutely terrible experience ATTEMPTING to dine here. I arrived at around 3:45 or so. The parking lot was fairly vacant and the restaurant itself was half empty yet I was told there was a 10 minute wait after I politely turned down a seat at the bar for a booth. I gave the hostess my number and returned to my car only to wait for a text that never came. After about 30-35 minutes, I walked back in to see what the issue was. I was then seated with no explanation as to why I hadn’t received a text alerting me to an open booth. The hostess then said someone would be with me to take my order but, much like the aforementioned text message, this person never came. I sat for 25 minutes and waited for a server and tried to give them the benefit of the doubt as they seemed extremely understaffed, but employees passed me and no one seemed to care about my existence, so I left. If you care about your time and money, don’t even attempt to eat here as they literally let me and my money waltz out the door with not a care in the world.
  • JJ
    Jason Jarman
    Jan 2, 2026
    5.0
    We were there tonight to celebrate my wife’s birthday. Our waitress, Tiffany was top notch for it to be only her 3rd day! She was very personable and attentive! She showed interest in her conversations with us! We were not just another customer! Some places you go, you may only see your waitress once or twice! She came by our table often to find out if we needed anything! The food was great and so was the atmosphere! We even got a visit from Sarah, the proprietor to check in on us! Tiffany is definitely a great employee!
  • KU
    Kelle Urban
    Dec 31, 2025
    5.0
    My sister, niece and I had an absolute wonderful late lunch here. Enjoyed it so much I only snagged one picture of our quickly disappearing blooming onion. The waitress, Tiffany, went above and beyond! She helped out with menu deals, was so friendly, her service was impeccable, she was just an absolute pro. Our niece loved her and we did to, Thanks so much Tiffany! Can’t wait to come back and see you!
  • DH
    Diane Hunter
    Dec 22, 2025
    2.0
    Went for lunch the other day and have had time to think on my experience. 1. I could have eaten elsewhere and probably gotten more food and better selection for what we paid. I ordered the chicken from lunch menu and hubby ordered steak. He got free salad with his but I was charged for soup with mine all in all no sides just steak and chicken and when all said and done with drinks etc bill was 52.00. Don't know about you but for me this was just a bit on pricey side I could have gone to duffs cafe or somewhere like that and got more food with my meal. I know its lunch but charging for the side when its only a piece of meat is highway robbery. I saw a few videos on you tube talking about charging for everything but did not believe it till it happened to me. Wow if you thought the airlines is robbing you blind go eat out! Now they charge for everything. Probably the water too! Wont survive long. Not when there are other places still open and serving better food.
  • AM
    Austin Martin
    Dec 20, 2025
    5.0
    Hannah Smith was an amazing waitress. She made sure I was taken care of consistently. My glass was kept full and she made amazing conversation. She suggested I get the delmonico ribeye. It was one of the best stakes I've had from a chain steakhouse. Over all it was an amazing experience

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.