Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported issues with food quality, such as cold or stale items, incorrect orders, and unsanitary conditions.
Customer Experience
While some customers praised individual staff members for their friendliness, many expressed frustration with the overall atmosphere and management.
Inconsistency
The quality of service and food varied greatly, with some customers having positive experiences while others reported significant issues.
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Katharine Keith
Feb 24, 2026
1.0
ZERO CUSTOMER SERVICE. No greeting at drive through at night. She would rather play on her phone.
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Ryan Edenton
Feb 16, 2026
1.0
Night crew here don't give a damn. This quarter pounder with cheese look "cooked to order" (per website)? Cold, tasteless and waste of the "reward" points. I get it's McDonald's but come on really, have some pride in your job. Don't send me that link to corporate either cause I've already filled out that crap to. Also might want to teach the team to read cause half the cooks don't read labels that say "no pickle". Need to just cook burgers at home.
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Sally Choiniere
Jan 30, 2026
1.0
The service is terrible. They do not train their crew correctly. I blame the owners.
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Jc Hens
Jan 18, 2026
1.0
Watched a employee pull food out of the trash, place it back in the box and then give it to a drive thru customer. DO NOT EAT HERE
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Kaitlyn Smart
Dec 30, 2025
1.0
I got a Mccrispy about an hr and a half ago. Halfway through eating it I noticed pink inside the middle. I threw it away but it was too late. I am now violently ill. Either someone pulled the crispy early or the oil temp is off. Either way I’m pretty upset.