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McDonald's

3.5
(1668 reviews)

Business Details

(910) 455-1181
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
305 South Marine Blvd, Jacksonville, NC
28540, United States

Hours

Reviews

3.5
1,668 reviews
5 stars
633
4 stars
331
3 stars
280
2 stars
154
1 star
270

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, poor communication, and long wait times for orders, leading to a negative dining experience.

Food Quality

Many reviews mentioned cold, stale, or incorrect food orders, with some customers expressing dissatisfaction with the overall quality of the meals.

Cleanliness

Several customers noted dirty tables, sticky floors, and unsanitary conditions, raising concerns about the restaurant's hygiene.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and quick service during their visits, indicating that experiences can vary.
  • MH
    Matthew H.
    Feb 17, 2026
    1.0
    Rude staff and to-go orders never ready and often times not even started when they are expected to be ready for pickup. Won’t be returning to this location until they get staff who is more respectful and timely.
  • MM
    Mr. Me
    Feb 16, 2026
    1.0
    So McDonald’s says hey we see things are expensive we are gonna lower prices to help….. awww that’s nice…… then starts charging for their sauce even tho their food is already over priced…….
  • PB
    Pamela Brown
    Feb 14, 2026
    5.0
    I like this McDonald's because customer service rocks here. Super friendly. Hard working humans.
  • CC
    Cynethia
    Jan 20, 2026
    5.0
    Got fries after picking up my new car. Didn't have to wait long. Thanks
  • JK
    Joe Kershner
    Dec 19, 2025
    1.0
    Order a burger and fries, get parked for 10 minutes. Order a breakfast McMuffin with coffee, get parked for 10 minutes. Email your concerns and get a reply that says sorry you didn’t enjoy your food. Enjoy? When you do receive the food, it’s room temperature at best. Way too many times at this location . In my opinion, one of the worst McDonald’s ever

Frequently Asked Questions About McDonald's

What are the operating hours for dining in at McDonald's on weekdays?

McDonald's is open from 5:30 AM to 12:00 AM from Monday to Thursday, and until 1:00 AM on Friday and Saturday.

When can I get McDonald's delivered to my address?

McDonald's delivery is available from 6:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
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