McDonald's

3.6
1725 reviews
Get DirectionsCallWebsite

Business Details

305 South Marine Blvd, Jacksonville, NC
28540, United States
(910) 455-1181
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
305 South Marine Blvd, Jacksonville, NC
28540, United States

Hours

Reviews

3.6
1,725 reviews
5 stars
662
4 stars
349
3 stars
284
2 stars
159
1 star
271

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.

Food Quality

Many customers reported receiving cold or improperly prepared food, with several instances of missing items from orders.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and floors, raising concerns about hygiene.

Management Issues

Several reviews mentioned unprofessional behavior from management and a lack of responsiveness to customer complaints.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted good experiences with food quality on occasion.
  • DS
    Dylan Selg
    Oct 31, 2025
    1.0
    Hands down one of the worst fast food restaurants in Jax: order DoorDash anytime after 930, they close at 11. You’ll have issues with the food not arriving or the order won’t even be close to what you wanted. Diffidently a location corporate needs to look at and figure out what the issue is
  • WL
    Whit Leigh
    Oct 31, 2025
    1.0
    Had to add another gmail just to review this place again. This black lady in a bright yellow vest seriously tried to charge me 25 cent for an extra syrup this morning. I got hotcakes meal and a McGriddle…. Sooo I really can’t get two free syrups with it nowadays???? Let me try to go spilt this one little syrup between a McGriddle and 3 big pancakes. Happy freaking Halloween Karen!!!!!!!!!!! McDonald’s put my regular dude out there and her at the first window. Ridiculousness…..🧐🧐🧐🧐
  • HP
    Heather Pierce
    Oct 29, 2025
    1.0
    Dirty restaurant, their make times for their brewed tea was way past what's allowed by the health department. Ten people laughing, playing, and ignoring the register. The second I got my bag I touched my fries which were super cold. If their in the business off losing customers today ,they are right on track.
  • YM
    Your Mom
    Oct 19, 2025
    1.0
    Horrible experience. Waited almost 30 minutes for a small fry, McFlurry and a coffee!! Last minute, the ice cream machine broke down after we had already waited on it. The fry’s were cold and hard! And they ended up being a piece of plastic in them. The only decent thing is the coffee.
  • NM
    Nelson Marichal
    Oct 8, 2025
    4.0
    Service was quick, Food was perfect. Parking lot was full , Lunch is always busy . I'll keep coming back.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours for dining in at McDonald's on weekdays?

McDonald's is open from 5:30 AM to 12:00 AM from Monday to Thursday, and until 1:00 AM on Friday and Saturday.

When can I get McDonald's delivered to my address?

McDonald's delivery is available from 6:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Friday and Saturday.