McDonald's

3.6
1826 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1731 Lejeune Blvd, Jacksonville, NC
28540, United States

Hours

Reviews

3.6
1,826 reviews
5 stars
689
4 stars
380
3 stars
310
2 stars
143
1 star
304

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Consistency

Many reviews indicated issues with food quality, such as missing items, incorrect orders, and food not being cooked properly.

Staff Attitude

While some staff were praised for their friendliness, numerous reviews highlighted negative interactions with employees, particularly management.

Operational Efficiency

The location was often criticized for slow service and inefficiency, especially during busy hours.

Mixed Experiences

Some customers had positive experiences with quick service and good food, but these were overshadowed by the overall negative feedback.
  • SB
    Suesan Butterfield
    Jan 5, 2026
    1.0
    Attitude from employees cause I wanted my fries hot not cold.slamming windows....employee chatting like it's their best friend while I waited to get to window...the car in parking lot for employees. Gave me fries without salt. So sad new generation of workers.
  • TF
    Tyler Fenty
    Dec 11, 2025
    5.0
    Food on par with what it should be. Employees were kind and considerate. Atmosphere is mixed as it is connected to a gas station, but I think that also gives it a unique visit.
  • JA
    Justin A
    Dec 9, 2025
    1.0
    always proclaims the system is down around the early times of 4:30 am or that they are doing shift change, but in reality they dont want to serve anyone at that time, bad service they turned down every customer In line
  • PW
    Piper Wilson
    Dec 3, 2025
    1.0
    Came in they were backed up sat at the speaker for 10 minutes Noone spoke to me at all no greeting or anything when I pulled up page was my cashier they were incredibly rude took my order in the meanest way possible even after I apologized for pulling up after no one greeting me after waiting 35mins finally got my food i will not be back here
  • WO
    Weylin Orr
    Dec 1, 2025
    1.0
    The mere fact you can’t get an extra dipping sauce because “the line is backed up” is obsurd. I don’t know what kind of policy that is, but it inconveniences customers who actually enjoy dipping nuggets into dipping sauce. Ever after willing to pay the extra change for the sauce, we got denied and told we were not able to get any because they’re were cars behind us?? Please help me make sense of this.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1731 Lejeune Blvd?

McDonald's at 1731 Lejeune Blvd is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's offers drive-through service 24/7.