McDonald's

3.6
1816 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1731 Lejeune Blvd, Jacksonville, NC
28540, United States

Hours

Reviews

3.6
1,816 reviews
5 stars
688
4 stars
378
3 stars
309
2 stars
143
1 star
298

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

Feedback indicated a mix of friendly and rude service, with some customers experiencing unprofessional behavior from staff and management.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.

Management Issues

Several reviews pointed out problems with management, including lack of accountability and poor customer service during busy times.
  • BP
    Blazed Psycho
    Nov 13, 2025
    1.0
    DO NOT COME HERE!! Especially if you’re in a rush or care about your food being thoroughly cooked or prepped… 3/4 of the times I’ve been here my food was usually either half raw or missing something, Like an ENTIRE 10 pc box when you order a 10 pc nugget combo. The staff seem like they kind of care enough to give you a smile but that’s about as far as their customer service goes. 2/10 DO NOT RECOMMEND
  • NN
    NickScott
    Nov 10, 2025
    4.0
    Typical McDonald’s, service was a little slow, but that’s expected at McDonald’s
  • RO
    Ronald Javier Marquez Olivas
    Nov 9, 2025
    1.0
    Mala atención malencarada esa muchacha una morena con pelo rizo y de malas maneras entregando casi tirando las cosas cuando uno les dice q se apuren
  • XX
    Xzavier
    Oct 27, 2025
    1.0
    When we go here we are always missing at least one item. We tried playing the monopoly game here and never get any stickers the game doesn’t end till the 23rd but the manager said that she won’t have any stickers for the rest of the month of November. Plus the attitude from the people at the drive thru never changes.
  • AA
    Aric
    Oct 18, 2025
    1.0
    Sucks when you order on DoorDash it puts your at this store. Don’t even bother having your order made here. Waited an HOUR AND A HALF on delivery. All because the workers inside can’t handle a line. The one in GumBranch handles it just fine. Received raw burger meat and order was wrong. I’d give zero stars if I could…

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1731 Lejeune Blvd?

McDonald's at 1731 Lejeune Blvd is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's offers drive-through service 24/7.