Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,643 reviews
5 stars
669
4 stars
336
3 stars
256
2 stars
123
1 star
259
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews mentioned cold, poorly prepared food, with some customers experiencing food safety concerns.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Customer Experience
Mixed feedback on customer service, with some praising friendly staff while others reported rude interactions.
- JFJo Flynn5 days ago3.0It was late at night and I needed food. It was what it was. Semi cold fries and cheeseburger was okay. I'm fast getting over McDonald's.
- VVViiJan 5, 20261.0Fries were cold and orange juice was half full tasted like water
- FAfrancisco alcantaraDec 20, 20252.0Ordered on the drive thru and they forgot half of my food and when I went in it was already past breakfast so I got a burger instead and they forgot my bacon on it and the bread was stale
- JCJohn CrippsDec 13, 20251.030 minutes to make a order, 29 minutes to print the order from the electronic board, unacceptable service, stay away
- AMArish MccraryDec 4, 20251.0I never received my order. I showed the person at the counter proof of my order. She said there was nothing she could do to help. It was just a happy meal but apparently Macdonalds is hurting so bad they no longer can afford basic customer service. I had three kids but they all shared. Now I'm having to stop again because they are hungry. So I have find another place to stop. I'm not just disappointed I'm shocked that so little effort was put into making their own error right. If it was a large amount I would have understood but it was a single happy meal. So long as they don't make any errors service is usually good. But if any mistakes are made they will apply zero effort to make it right.
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's at 1165 Western Blvd, Jacksonville, NC?
McDonald's is open daily from 5:30 AM to 11:00 PM.
What are the delivery service hours for McDonald's in Jacksonville, NC?
Delivery is available Monday through Sunday from 5:30 AM to 10:30 PM.
What hours is the drive-through service open at this McDonald's location?
The drive-through is open from 5:30 AM to 11:00 PM on weekdays and Sundays, extending to midnight on Fridays and Saturdays.
Which pick-up and delivery services does McDonald's offer at this location?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's from this location using a mobile app?
You can order via the McDonald's app available for iOS and Android, or use the online order link https://mcdonalds.smart.link/mjuu1ggdi.
What payment methods are accepted at McDonald's 1165 Western Blvd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location has a drive-thru service.
What nearby hotels can visitors use when dining at McDonald's on Western Blvd?
Visitors can stay at nearby hotels like Fairfield Inn & Suites by Marriott Jacksonville and Holiday Inn Express & Suites, both conveniently close for a meal at McDonald's.
Are there any nearby retail stores worth visiting around McDonald's?
Yes, nearby retail stores include Aaron's Inc., Margolis Men's Store, Brynn Marr Jewelers, and Lowe's Home Improvement, offering diverse shopping options before or after your meal.
What dining options are available near McDonald's at 1165 Western Blvd?
Besides McDonald's, nearby dining options include Mi Cabana Mexican Restaurant for Tex-Mex cuisine and American Dream Cakes Bakery for desserts.