Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Jacksonville.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.4
1,759 reviews
5 stars
1,248
4 stars
225
3 stars
85
2 stars
68
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised friendly and helpful employees, others reported rude service and lack of acknowledgment.
Product Availability
Many customers expressed frustration over the frequent unavailability of popular donuts, especially during peak hours.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the bathrooms and dining area.
Quality of Donuts
While many customers enjoyed the donuts, there were complaints about stale products and incorrect orders.
Speed of Service
Customers noted inconsistent service speed, with some experiencing long wait times despite low customer volume.
- JDJack Dombroski2 days ago3.0People are great. Food is kinda old and expensive for what you get now but the service was great.
- DSDestiny SomaiDec 27, 20255.0Awesome Customer Service and Delicious Doughnuts.
- JBJenny BrunickDec 14, 20255.0THE LITE WAS ON SO LET ME SAY HEAVEN. OMG
- EYElizabeth YoungDec 9, 20255.0Saw the hot and ready sign and I knew i had to have one i went and ordered me one dount and went to the window and they gave it to me i didn't even have to pay. Highly recommend
- VDViviana DixNov 21, 20251.0First of all when I asked for maple doughnuts they told me it was only a west coast item, but then I was able to order online via doordash. Seemed like they lied and just wanted to be lazy. So since then I have tried to ONLY order via doordash so I do not have to talk to their rude employees. Well at 5pm on a Friday well before the 10:45pm cut off time my Door Dasher calls me letting me know they don't have the doughnuts I ordered. I asked which ones they didnt have, and I could here the Krispy Kreme woman OVER the phone RUDELY stating the doughnuts they had. How is it a whole 5 hours before they close and they only have two types of doughnuts ontop of having rude employees?! I could understand there being a delay but its unacceptable for 1. Availability being incorrectly listed, 2. The level of rudeness demonstrated by the Krispy Kreme employee.
Frequently Asked Questions About Krispy Kreme
What are the regular business hours for Krispy Kreme in Jacksonville, NC?
Krispy Kreme in Jacksonville, NC is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Fridays and Saturdays.
When is the Krispy Kreme location's drive-thru service available?
The drive-thru is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Fridays and Saturdays.
What are the hours for delivery service at this Krispy Kreme?
Delivery service is available from 6:15 AM to 9:45 PM on Sunday through Thursday, and until 10:45 PM on Friday and Saturday.
Can customers place orders for pickup, and what are the pickup hours?
Yes, customers can order for pickup. Pickup hours are 6:00 AM to 9:45 PM Sunday through Thursday, and 6:00 AM to 10:45 PM on Fridays and Saturdays.
What is the address and contact number for the Krispy Kreme in Jacksonville?
The address is 4145 Western Blvd, Jacksonville, NC 28546, USA. The main phone number is +1 910-219-7842.
Which payment options does Krispy Kreme accept at this location?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What type of attire is recommended when visiting this Krispy Kreme?
Casual attire is appropriate when visiting this Krispy Kreme location.
Are there any nearby places to visit before or after enjoying Krispy Kreme?
Yes, nearby you can visit Freddy's Frozen Custard & Steakburgers for burgers and ice cream, Old Chicago for American cuisine and pizza, and The Fuzzy Peach for frozen yogurt and smoothies.
How can customers access entertainment or relaxation options near Krispy Kreme Jacksonville?
After visiting Krispy Kreme, customers can relax at Massage Envy or watch a movie at AMC Entertainment, both located nearby.
What nearby services are available for health and wellness around Krispy Kreme Jacksonville?
Nearby health and medical services include Banfield Pet Hospital, New Hanover Medical Group, Novant Health Heart & Vascular Institute, and EmergeOrtho.