Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Jacksonville.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.4
1,750 reviews
5 stars
1,243
4 stars
223
3 stars
83
2 stars
68
1 star
133
What are people saying?
AI-generated from recent customer reviews
Product Availability
Customers frequently reported that many popular donuts were out of stock, especially during peak hours.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others experienced rudeness and poor service.
Quality Issues
Several customers noted that donuts were stale or not made to order, leading to disappointment.
Cleanliness
Concerns were raised about the cleanliness of the store, including dirty tables and unsanitary bathrooms.
Speed of Service
Customers experienced long wait times, particularly during busy hours, leading to frustration.
- VDViviana Dix3 days ago1.0First of all when I asked for maple doughnuts they told me it was only a west coast item, but then I was able to order online via doordash. Seemed like they lied and just wanted to be lazy. So since then I have tried to ONLY order via doordash so I do not have to talk to their rude employees. Well at 5pm on a Friday well before the 10:45pm cut off time my Door Dasher calls me letting me know they don't have the doughnuts I ordered. I asked which ones they didnt have, and I could here the Krispy Kreme woman OVER the phone RUDELY stating the doughnuts they had. How is it a whole 5 hours before they close and they only have two types of doughnuts ontop of having rude employees?! I could understand there being a delay but its unacceptable for 1. Availability being incorrectly listed, 2. The level of rudeness demonstrated by the Krispy Kreme employee.
- JHJoni HalfordNov 11, 20254.0Love the donuts but was out of the pumpkin donuts on a early Sunday morning!
- JLJustin LebeoufNov 8, 20255.0I just had to take a moment to shout out Antonio Adkins, working the front counter. The store was very busy, he worked quickly, is extremely respectful, and wears a smile the whole time. He was one of the nicest, most energetic people I've encountered in customer service in a long time. It's not often you come across someone with such a great attitude in customer service around here, and Antonio definitely deserves recognition.
- CAChristina AsburyNov 8, 20255.0The only thing that would have given the food five stars is if the hot fresh donut light was on when I went
- JMJose MirandaOct 30, 20251.0Second time in the row to grab the witches brew and for my surprise always the same excuse we're out. Same thing happened before with the DC superheroes, the 4th July special. It's ridiculous this store has gone down hill they just don't care
Frequently Asked Questions About Krispy Kreme
What are the regular business hours for Krispy Kreme in Jacksonville, NC?
Krispy Kreme in Jacksonville, NC is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Fridays and Saturdays.
When is the Krispy Kreme location's drive-thru service available?
The drive-thru is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Fridays and Saturdays.
What are the hours for delivery service at this Krispy Kreme?
Delivery service is available from 6:15 AM to 9:45 PM on Sunday through Thursday, and until 10:45 PM on Friday and Saturday.
Can customers place orders for pickup, and what are the pickup hours?
Yes, customers can order for pickup. Pickup hours are 6:00 AM to 9:45 PM Sunday through Thursday, and 6:00 AM to 10:45 PM on Fridays and Saturdays.
What is the address and contact number for the Krispy Kreme in Jacksonville?
The address is 4145 Western Blvd, Jacksonville, NC 28546, USA. The main phone number is +1 910-219-7842.
Which payment options does Krispy Kreme accept at this location?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What type of attire is recommended when visiting this Krispy Kreme?
Casual attire is appropriate when visiting this Krispy Kreme location.
Are there any nearby places to visit before or after enjoying Krispy Kreme?
Yes, nearby you can visit Freddy's Frozen Custard & Steakburgers for burgers and ice cream, Old Chicago for American cuisine and pizza, and The Fuzzy Peach for frozen yogurt and smoothies.
How can customers access entertainment or relaxation options near Krispy Kreme Jacksonville?
After visiting Krispy Kreme, customers can relax at Massage Envy or watch a movie at AMC Entertainment, both located nearby.
What nearby services are available for health and wellness around Krispy Kreme Jacksonville?
Nearby health and medical services include Banfield Pet Hospital, New Hanover Medical Group, Novant Health Heart & Vascular Institute, and EmergeOrtho.