Jimmy John's

4.0
248 reviews

About

Sandwich Restaurant

Location

Jimmy John's
431 Western Blvd, Jacksonville, NC
28546, United States

Hours

Reviews

4.0
248 reviews
5 stars
134
4 stars
52
3 stars
19
2 stars
13
1 star
30

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the sandwiches for being delicious and fresh, although some noted issues with portion sizes and incorrect orders.

Service Speed

While many reviews highlighted the 'freaky fast' service, several customers reported long wait times for delivery and issues with order accuracy.

Staff Friendliness

Feedback on staff interactions was mixed; some customers appreciated friendly service, while others experienced unwelcoming attitudes.

Cleanliness

The restaurant's cleanliness received positive remarks, but there were also complaints about unsanitary practices among staff.

Atmosphere

The atmosphere was criticized for loud music and discomfort, impacting the overall dining experience for some customers.
  • MM
    Mark Sheldon Goose Masters
    Dec 18, 2025
    3.0
    I find myself stopping by Jersey Mike's more frequently since it's super close to my place, and they really load up on the meat in their sandwiches. That said, I still prefer Jimmy John's because of their bread. It's always been the reason I choose to go with less meat just to savor the bread. It has a fantastic texture and reminds me of my Italian grandmother's homemade bread, which is crusty on the outside and chewy on the inside. However, today I noticed that the bread tasted different and had a new texture. It wasn't like what I remember, and after doing a quick search, it seems like someone in management made a bad call in changing what I thought was their signature item that set them apart from the rest. It's pretty much like the regular bread you find everywhere else. The sandwich was still really tasty, but it feels like it's just conforming to the norm, so I give it 3 stars—good, not bad, but not outstanding.
  • CC
    Cheryl Crist
    Dec 12, 2025
    2.0
    The food and service excellent however the restaurant atmosphere was filled with club rap music so vulgar I would not repeat the healthy words in the music! Music so loud I could not relax! I was so glad to get out of that Jimmy's John's
  • SD
    Sis Del
    Oct 28, 2025
    4.0
    Great food. Too much mayonnaise .great service
  • LD
    Lola Devlin
    Oct 9, 2025
    3.0
    Most of Staff ia Great
  • JO
    Julianne Oates
    Sep 6, 2025
    5.0
    Love this place! Awesome sandwiches. The bread is so good.