Many customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
While some staff were praised for being friendly and helpful, others received complaints about rudeness and unprofessional behavior.
Speed of Service
Several reviews highlighted inconsistent service speed, with some customers experiencing long wait times despite the brand's promise of 'freaky fast' service.
Food Quality
The quality of food received mixed reviews; while some enjoyed the sandwiches, others found them lacking in flavor or freshness.
Pricing Concerns
Multiple customers expressed that the prices were high relative to the quality and quantity of food received.
MM
Mermaid Mama
Feb 7, 2026
4.0
No gluten free buns. Everything else was great.
NN
Nathen
Nov 23, 2025
1.0
Makes about the 3rd time placed an order thru the app an got a call saying oh sorry we don't have a delivery driver... than why offer delivery? Just disappointing.
MM
mrspumpkinking1
May 19, 2015
2.0
Loved this place. They swear by their delivery and won't deliver to my house and I'm a mile away. It shouldnt matter it they have to use the next gate. I'm within your delivery range so they should do it.