Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
1,169 reviews
5 stars
595
4 stars
198
3 stars
113
2 stars
68
1 star
195
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of employees being dismissive or disrespectful.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including wrong items and poorly made drinks.
Speed of Service
Customers frequently mentioned long wait times, both in-store and at the drive-thru, with some stating it took excessively long to receive their orders.
Food Quality
Several reviews noted that food items were often cold or poorly prepared, leading to dissatisfaction with the overall dining experience.
Cleanliness
There were complaints about the cleanliness of the location, including dirty tables and unsanitary conditions.
- PAPeggy Aikens1 day ago5.0Coffee tastes good.
- KCkaryn cubbinDec 29, 20251.0Highly disappointed. My daughter ordered a bacon egg and cheese on a croissant via app. The woman gave her an attitude when she went to pick it up and said they had no croissants and wasn't sure what to put it on so didn't make the order. She finally offered her a bagel. She came home and her bacon was barely cooked (very floppy) and couldn't eat it. She had to heat the bacon in the microwave for it to be cooked enough to eat. This isn't the first time experiencing this. We thought before maybe it was just due to lots of customers, but nope. Guess we won't be going back to this one.
- RRRachelDec 18, 20255.0I've been going to this Dunkin since I was a kid and it's ALWAYS been THE absolute best Dunkin in this entire area! Donuts are always delicious and fresh. Delivery time was super quick also.
- TFTyler FentyDec 11, 20255.0Good was good, customer service was good. Location could be better, however it's in a very convenient spot.
- PWPoptarts_ WorldNov 22, 20251.0Where do I begin? Well, this location is a prime example of what Dunkin' should NOT continue to do. Unfriendly staff, can't handle busy or "stressful" situations. The food is mediocre at best, and the donuts are mushy. I chose this place because it was conveniently located along the holiday parade route in the city. And why does Google force you to choose at least one star, this location deserves a no star review. I guess it was our fault that the girl forgot one of our donuts; she quickly grabbed the bag and tossed the donut in, almost forcefully. Thanks for the now-smooshed chocolate and chocolate-covered apple fritter. She made us feel like an inconvenience to her day, and barely spoke up. Nobody called out order numbers for drinks, etc., as the amount of drinks and food being pumped out onto the counter was overwhelming. It was the customers' job to verify what drinks and food were theirs. Breakfast sandwiches were completely cold. (Between finding our food on the counter and where we walked to eat was maybe 5 minutes.) not even residual heat. The drinks were terrible; are we just drinking syrup? I didn't witness how they were made, but deng. We tossed them I would never revisit this location; your employees have sealed what shows to be your standard of service. Where's Yum Yum! when you need 'em?
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Jacksonville, NC?
Dunkin' is open daily from 4:00 AM to midnight (12:00 AM).
Does this Dunkin' location offer delivery and pickup options?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What specialties can I find at Dunkin' in Jacksonville, NC?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
What meals are served at Dunkin' on Western Blvd?
They serve breakfast, lunch, and brunch.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play.
What is the address and contact phone number of Dunkin' in Jacksonville?
The address is 433A Western Blvd, Jacksonville, NC 28546, and the phone number is +1 910-939-5257.
Does Dunkin' in Jacksonville have a drive-thru for quick service?
Yes, this Dunkin' location has a drive-thru for fast and convenient service.
Are there any nearby entertainment options to visit after Dunkin'?
Yes, the CFM Theatre Jacksonville NC is nearby, offering movies, concerts, and comedy shows, which you might enjoy after your Dunkin' visit.
What nearby food options are available around Dunkin' in Jacksonville?
Near Dunkin', you can find Baskin-Robbins for ice cream and bakery treats, Pizza Hut for pizza, and Jimmy John's for sandwiches, offering a variety of dining choices.
Are there any nearby beauty and wellness salons near Dunkin'?
Yes, Aloha Nails and Sharpe Cutz beauty salons, as well as Fusion Hair Salon and Luna's Barbershop, are located close to Dunkin' for your beauty and wellness needs.