Dunkin'

Reviews

• PW

  Poptarts_ World

  2 days ago
  1.0
  Where do I begin? Well, this location is a prime example of what Dunkin' should NOT continue to do. Unfriendly staff, can't handle busy or "stressful" situations. The food is mediocre at best, and the donuts are mushy. I chose this place because it was conveniently located along the holiday parade route in the city. And why does Google force you to choose at least one star, this location deserves a no star review. I guess it was our fault that the girl forgot one of our donuts; she quickly grabbed the bag and tossed the donut in, almost forcefully. Thanks for the now-smooshed chocolate and chocolate-covered apple fritter. She made us feel like an inconvenience to her day, and barely spoke up. Nobody called out order numbers for drinks, etc., as the amount of drinks and food being pumped out onto the counter was overwhelming. It was the customers' job to verify what drinks and food were theirs. Breakfast sandwiches were completely cold. (Between finding our food on the counter and where we walked to eat was maybe 5 minutes.) not even residual heat. The drinks were terrible; are we just drinking syrup? I didn't witness how they were made, but deng. We tossed them I would never revisit this location; your employees have sealed what shows to be your standard of service. Where's Yum Yum! when you need 'em?
• JC

  J A Carter

  5 days ago
  5.0
  Fresh donuts and freshly brewed coffee!
• AS

  Ainisha Staley

  Oct 21, 2025
  1.0
  Every Tuesday the manager responsible for opening this store on time is late. It is currently 4:07am and no one has helped me or the person in front of me. We have been waiting in the drive thru now for 7 minutes past opening time with no service. If you are supposed to open at 4am then service needs to be available at that time. It is super inconvenient for the individuals that have to be to work early. A lot of times on Tuesday I can’t even get my coffee because there is no one available and I don’t want to be late for work. This should be resolved soon because it’s very annoying. This won’t be the first time I’ve complained either! So I just now left this establishment at 4:11 AM and still no one was there to service any of the customers that were in line at the point that I left there was three cars in the drive-through waiting for service. It’s absolutely ridiculous to run an establishment and not open at the time that you say you’re gonna be open and then there’s individuals in there and they will not help you. They will wait until the gentleman who is responsible for opening that store arrives before anyone is allowed to receive any service. It’s ridiculous.
• CW

  Carla Wheeler

  Oct 4, 2025
  5.0
  They. Have CHOCOLATE CREME donuts!!
• BP

  Beth Pearson

  Sep 21, 2025
  1.0
  I come to this Dunkin’ almost every morning before work. The more I come here the more I have witnessed the manager with the glasses being snarky with the customers, I have also seen him being rude to his employees. I watched one of the employees hit her vape and not even care that the customers saw! If this Dunkin’ doesn’t get its act together, it’s going to go down hill very fast. Definitely will be taking my money else where!!

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