Dunkin'

4.0
680 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jacksonville, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2431 Gum Branch Rd, Jacksonville, NC
28540, United States

Hours

Reviews

4.0
680 reviews
5 stars
392
4 stars
114
3 stars
48
2 stars
33
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude employees and long wait times.

Order Accuracy

Several customers expressed frustration with incorrect orders and the need for remakes, indicating inconsistency in order accuracy.

Cleanliness

Feedback on cleanliness is varied, with some customers noting a clean environment while others reported unsanitary conditions.

Food Quality

While many customers enjoy the food and drinks, there are complaints about food quality, including stale donuts and incorrect temperatures.
  • DD
    Daniel
    4 days ago
    1.0
    Place is always dirty almost every time I come in to get coffee. I have to ask someone to clean the table and the floor is disgusting. I guess management doesn’t care or they should hire people that want to do a better job.
  • SS
    sharon szeles
    Jan 3, 2026
    5.0
    Dunkin, you know I love ya!
  • HW
    Holly White
    Dec 17, 2025
    4.0
    Friendly, didnt have to wait long even though the line had several people in front of me. Got the Toasted White Choc Latte- iced, definitely a good choice. Also got the Peppermint Mocha Latte- iced, also very good.
  • AB
    Annie Beiser
    Nov 25, 2025
    5.0
    Usually my go to dunkin spot. This last time one drink had to be remade, as the initial one got misplaced, but as it was a busy time slot, and it was out in 2 minutes. I prefer this one over the western location.
  • BG
    Brian Gantter
    Nov 9, 2025
    1.0
    Staff is rude and there is never anyone helping the front counter customers, they only focus on drive thru, your wait time inside is about 15 minutes just for your order to be taken. The staff are not friendly or welcoming. I've filed a complaint with corporate.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Jacksonville, NC?

Dunkin' in Jacksonville, NC is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.