Brand Certified
Dunkin'
4.0(684 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
2431 Gum Branch Rd, Jacksonville, NC
28540, United States
Certified by Dunkin' • Mar 01, 2026
(910) 353-9501
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
4.0
684 reviews
5 stars
394
4 stars
115
3 stars
48
2 stars
33
1 star
94
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many noting long wait times and poor customer service experiences.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and floors, indicating a lack of proper maintenance.
Order Accuracy
There were numerous complaints about incorrect orders and issues with drink preparation, leading to customer dissatisfaction.
Speed of Service
Many customers expressed frustration with slow service, particularly during busy times, despite some noting quick service during less busy periods.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good quality of food and drinks, highlighting a few employees for their excellent service.
- JSjimmy stevensFeb 4, 20261.0Been going since they open everyday. The young man name Simon gave my wife a hard time over her oeder every poorly trained.
- DDDanielJan 8, 20261.0Place is always dirty almost every time I come in to get coffee. I have to ask someone to clean the table and the floor is disgusting. I guess management doesn’t care or they should hire people that want to do a better job.
- SSsharon szelesJan 3, 20265.0Dunkin, you know I love ya!
- HWHolly WhiteDec 17, 20254.0Friendly, didnt have to wait long even though the line had several people in front of me. Got the Toasted White Choc Latte- iced, definitely a good choice. Also got the Peppermint Mocha Latte- iced, also very good.
- ABAnnie BeiserNov 25, 20255.0Usually my go to dunkin spot. This last time one drink had to be remade, as the initial one got misplaced, but as it was a busy time slot, and it was out in 2 minutes. I prefer this one over the western location.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Jacksonville, NC?
Dunkin' in Jacksonville, NC is open daily from 5:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special holiday drinks are available currently at Dunkin'?
During the holiday season, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a quick grab-and-go experience.
What types of meals does this Dunkin' location serve?
This Dunkin' location serves breakfast, lunch, and brunch.
Is there a drive-thru available at the Dunkin' on 2431 Gum Branch Rd?
Yes, this Dunkin' location features a drive-thru for convenient service.
What payment methods are accepted at this Dunkin'?
This Dunkin' accepts credit and debit cards for payment.
What other places can I visit near Dunkin' at 2431 Gum Branch Rd?
Nearby you can find Fade Factor Barber Shop Jacksonville, Krew Nutrition café, and Moore’s Olde Tyme Barbeque Chicken & Seafood restaurant, ideal for a haircut, a healthy drink, or a meal before or after your Dunkin' visit.
Are there other dining options close to Dunkin' Jacksonville?
Yes, near Dunkin', you have options like Hungry Howie’s Pizza, Pizza Hut, and McDonald’s, providing a variety of food choices near your Dunkin' stop.
Where can I get a haircut or beauty services near Dunkin' in Jacksonville?
You can visit nearby salons such as Great Clips, Nails by Cindy, Trish the Hair Goddess, or Studio910 for haircuts, nails, waxing, and other beauty services.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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