Brand Certified
Dairy Queen Grill & Chill
3.7(955 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
1513 N Marine Blvd, Jacksonville, NC
28540-6476, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(910) 455-1515
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Dairy Queen Grill & Chill
1513 N Marine Blvd, Jacksonville, NC
28540-6476, United States
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
955 reviews
5 stars
411
4 stars
218
3 stars
109
2 stars
54
1 star
163
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and lack of courtesy.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and unsatisfactory presentation.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and a messy dining area.
Mixed Experiences
While some customers enjoyed their meals and praised specific items like blizzards, many others had negative experiences that overshadowed the positives.
- SFShane Foxworth2 days ago5.0Great food! Chicken tenders are wonderful with white gravy!
- DRdavid ruizFeb 6, 20264.0Always request freshly made.
- JMJerry MarchJan 11, 20263.0DQ has became way to expensive
- KWKevontae WilliamsDec 29, 20253.0First of all I want to say that Dairy Queen is one of my favorite restaraunts. However, the quality of this location is hit and miss. Today I ordered via Door Dash, a 6 piece chicken strip basket with gravy. 5 of the 6 pieces were very small with one being smaller than my thumb. The other 4 pieces were not much bigger. I get that you can't control the size of what's being cooked, but come on. If you are serving this to a customer, throw in an extra strip that is decent size. It's not going to break the bank on the Dairy Queen franchise because you added one more to make up for the sorry excuse you call a "tender". Also, the gravy was very watered down. It dripped of the toast and chicken. I don't recall other locations being like this. One last question. Why can't I order a kids meal online for my kid? The option is there but doesn't allow me to add it. Don't tell me it's to stop adults from getting it for themselves. Hopefully the manager passes this information to the staff and things will change. **UPDATE** You didn't answer my question about the kid's meals. Just another generic response like the others.
- BGBrian GantterDec 13, 20251.0Employees are rude and aggressive, plus you have to ask for a key to use the restroom, there are no signs stating this, so my daughter waited outside the door for several minutes. The employees just don't care.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 10:00 PM, with extended hours until 10:30 PM on Fridays and Saturdays.
Is there seating available at Dairy Queen Grill & Chill?
Yes, seating is available for customers inside the restaurant.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient food pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcomes children, and offers booster seats to accommodate young guests.
Are restrooms available for customers at Dairy Queen Grill & Chill?
Yes, customers can use the restroom facilities available on site.
Can customers access WiFi at Dairy Queen Grill & Chill?
Yes, the restaurant offers free WiFi to its customers.
How can I place an order online for pickup at Dairy Queen Grill & Chill?
You can place an order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/41117/.
Which nearby shops or services could I visit along with Dairy Queen Grill & Chill?
Near Dairy Queen Grill & Chill, you can visit Sophie’s Shirts and Awards for custom apparel, Family Dollar for shopping needs, and Sophie’s Trophies for awards and engraving services.
Are there other dining options near Dairy Queen Grill & Chill in Jacksonville, NC?
Yes, nearby dining options include Burger King for fast food burgers, Sam’s Southern Eatery specializing in seafood, and Luke’s Seafood restaurant for fresh fish dishes.
What nearby places of interest can enhance my visit to Dairy Queen Grill & Chill?
You might enjoy visiting nearby Tin Roof Tavern for drinks and entertainment or The Accidental Artist for arts and crafts activities after your meal.
Brand Certified Facts from Dairy Queen Grill & Chill
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