Staff members, particularly Azai, Jasmine, and Austin, received numerous praises for their friendly and attentive service.
Food Quality
Customers consistently enjoyed the food, describing it as delicious, fresh, and well-prepared.
Cleanliness
The restaurant was frequently noted for its cleanliness and well-maintained environment.
Atmosphere
The overall atmosphere was described as welcoming and positive, contributing to a great dining experience.
MB
Mera B
Jan 4, 2026
2.0
Let me start by saying Burrito Shak is literally my favorite food and I eat here at least 4 times a week. So it makes sense that my family gets me a gift card, I have only been able to use it once. The first time was fine, the second time it declined it and I had to pay out of pocket, it was a line so after the manager who is extremely sweet tried, I just paid. Today I tried and I know I have 12.41 on the card, same manager tried and STILL declined. So again I had to pay out of pocket. Why offer gift cards if they don’t work. Just frustrating. Notice I am also the same person who raved about you guys remembering my order and the service is amazing. Just super irritating I have had to come out of pocket twice when I have a gift card. I think I’ll take a break from burrito shak
CS
Cameron Smith
Dec 28, 2025
5.0
We bought some burrito shak merch, Azai and the rest of the staff were very friendly. They even checked the back for extra available sizes.
BK
Brandon Kurz
Dec 22, 2025
5.0
Special shoutout to Azai, Jasmine, Nehemiah (sorry if I misspelled your names) for their hard work and positive attitude. I came in during a rush on top of a crazy amount of DoorDash orders and they still created me with enthusiasm. They are beasts at multitasking eg taking orders, greeting customers, keeping the prep area clean and filled. Just some things I noticed from my food service experience.
AT
Alexis Thompson
Dec 20, 2025
5.0
My. Family and i dinned in for our lunch. There was a decent amount of customers ahead and behind us. Anaí , Jasmin , jenn and dom were one of the the best teams i’ve seen. They communicated with each other while keeping a fast pace. They were also very friendly and kept the environment positive.
EB
Everett Battin
Dec 17, 2025
5.0
Whoever work Wednesday night at 630 pm, the entire staff was amazing. Talking through our orders. Customer satisfaction was great. Alexandria was great, kept checking on us. Checking to see if the food was good and even took our tray once we finished eating. The entire staff had a great attitude.
Burrito Shak serves fresh, chef-inspired Mex cuisine including loaded tacos, burritos, and nachos.
What are the operating hours of Burrito Shak?
Burrito Shak is open Monday through Saturday from 11:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Burrito Shak offer takeout and delivery services?
Yes, Burrito Shak offers in-store pickup and delivery services.
Is Burrito Shak family-friendly and do they have a kids menu?
Yes, Burrito Shak welcomes families and children and offers a kids menu.
Can I order online from Burrito Shak?
Yes, you can order online through their website or the provided order URL.
What is the dress code at Burrito Shak?
The dress code at Burrito Shak is casual.
Are there parking facilities at Burrito Shak?
Yes, Burrito Shak has free onsite parking for customers.
Which nearby restaurants can I visit along with Burrito Shak?
Nearby restaurants include The Hummus Republic, Blaze Pizza, Wingstop, and Jersey Mike’s Subs, offering a variety of Mediterranean, pizza, chicken, and sandwich options.
What other local businesses are close to Burrito Shak that might interest visitors?
Nearby businesses like 7 Brew Coffee, Massage Envy spa, and Publix Super Market at Gateway Marketplace offer convenient coffee, relaxation, and shopping options before or after your meal.
How can I use nearby transit or landmarks to find Burrito Shak?
Burrito Shak is located on Western Blvd in Jacksonville, NC, close to popular spots like Blaze Pizza and The Hummus Republic, making it easy to find when exploring this shopping and dining area.