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Burrito Shak

4.7
(979 reviews)

Business Details

3040 Western Blvd #100, Jacksonville, NC
28546, United States
(910) 939-2125
https://www.burritoshak.com/

About

RestaurantMexican RestaurantTaco RestaurantTake Out RestaurantBurrito RestaurantCaterer
Made from scratch, chef-inspired, fresh mex cuisine, served up with a side of laid-back beach vibes. Come see us in Jacksonville, NC!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • LunchAvailable

Location

Burrito Shak
3040 Western Blvd #100, Jacksonville, NC
28546, United States

Hours

Reviews

4.7
979 reviews
5 stars
821
4 stars
93
3 stars
27
2 stars
17
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, highlighting individuals like Azai, Annie, and Austin for their exceptional service.

Food Quality

The food received consistent positive feedback for being delicious, fresh, and well-portioned.

Cleanliness

The restaurant was frequently noted for its cleanliness and well-maintained environment.

Gift Card Issues

A recurring complaint involved problems with gift card transactions, causing frustration for some customers.
  • PG
    Paige Gifford
    Feb 23, 2026
    5.0
    Azai is super friendly and helpful :)
  • HW
    hevyn wutzke
    Feb 11, 2026
    5.0
    So good I love it 🥰 🥰🥰🥰🥰🥰🥰🥰
  • SC
    Shanna Colman
    Jan 24, 2026
    1.0
    Terrible customer service. Food is ok.
  • EE
    ella
    Jan 8, 2026
    5.0
    Hunter was the best!!
  • MB
    Mera B
    Jan 4, 2026
    2.0
    Let me start by saying Burrito Shak is literally my favorite food and I eat here at least 4 times a week. So it makes sense that my family gets me a gift card, I have only been able to use it once. The first time was fine, the second time it declined it and I had to pay out of pocket, it was a line so after the manager who is extremely sweet tried, I just paid. Today I tried and I know I have 12.41 on the card, same manager tried and STILL declined. So again I had to pay out of pocket. Why offer gift cards if they don’t work. Just frustrating. Notice I am also the same person who raved about you guys remembering my order and the service is amazing. Just super irritating I have had to come out of pocket twice when I have a gift card. I think I’ll take a break from burrito shak

Frequently Asked Questions About Burrito Shak

Does Burrito Shak accept reservations?

No, Burrito Shak does not accept reservations.

What type of cuisine does Burrito Shak serve?

Burrito Shak serves fresh, chef-inspired Mex cuisine including loaded tacos, burritos, and nachos.

Brand Certified Facts from Burrito Shak

Burrito Shak partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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