Staff members, especially Cass, Annie, and Austin, received high praise for their friendly and attentive service.
Food Quality
Customers consistently enjoyed the food, describing it as fresh, delicious, and well-prepared.
Cleanliness
The restaurant was noted for its cleanliness, contributing to a positive dining experience.
Atmosphere
Many reviews highlighted a welcoming and pleasant atmosphere, making it a favorite dining spot.
Staff Recognition
Several staff members were specifically mentioned for their exceptional service, indicating a strong team.
JH
Joni Halford
Nov 11, 2025
5.0
This place is a hidden gem! The bowls are so big, I could make at least 3 meals and get full! Love the salsas!
NN
NickScott
Nov 6, 2025
5.0
Food was tasty and quick!
CS
Cynthia Swartout
Oct 20, 2025
5.0
So I wanted to try out something new, since I don't go out much, I went to burrito shak for the first time and my experience was so great, this one lady name cass she was so sweet and her service was phenomenal, she checked on me and made sure my food was the way I wanted it, and checked if i need anything.
Highly recommended, I will return thanks again cass!!!
KA
Kenna Aloi
Oct 20, 2025
5.0
I love coming here, food is always good and cass was super nice and inviting, I hope she is there next time I come to eat some food!
AS
April Shaw
Oct 20, 2025
5.0
First time being in this place. I walk in and the place was really clean. I couldn't decide what I wanted (I'm very picky) Cass helped me decide on a bowl. I like my food saucy and all together. She made my bowl perfect. I like coming to a place clean and with friendly smiling people. Thank you Cass for a fantastic first visit.
Burrito Shak serves fresh, chef-inspired Mex cuisine including loaded tacos, burritos, and nachos.
What are the operating hours of Burrito Shak?
Burrito Shak is open Monday through Saturday from 11:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Burrito Shak offer takeout and delivery services?
Yes, Burrito Shak offers in-store pickup and delivery services.
Is Burrito Shak family-friendly and do they have a kids menu?
Yes, Burrito Shak welcomes families and children and offers a kids menu.
Can I order online from Burrito Shak?
Yes, you can order online through their website or the provided order URL.
What is the dress code at Burrito Shak?
The dress code at Burrito Shak is casual.
Are there parking facilities at Burrito Shak?
Yes, Burrito Shak has free onsite parking for customers.
Which nearby restaurants can I visit along with Burrito Shak?
Nearby restaurants include The Hummus Republic, Blaze Pizza, Wingstop, and Jersey Mike’s Subs, offering a variety of Mediterranean, pizza, chicken, and sandwich options.
What other local businesses are close to Burrito Shak that might interest visitors?
Nearby businesses like 7 Brew Coffee, Massage Envy spa, and Publix Super Market at Gateway Marketplace offer convenient coffee, relaxation, and shopping options before or after your meal.
How can I use nearby transit or landmarks to find Burrito Shak?
Burrito Shak is located on Western Blvd in Jacksonville, NC, close to popular spots like Blaze Pizza and The Hummus Republic, making it easy to find when exploring this shopping and dining area.