Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Mixed feedback on customer service; some employees are praised for their friendliness and professionalism, while others, including management, received criticism for rudeness and poor attitudes.
Food Quality
Inconsistent food quality reported; while some customers enjoyed fresh and delicious meals, others experienced cold or poorly prepared food.
Service Speed
Service speed is a significant issue, with many customers noting long wait times and incorrect orders, particularly during busy hours.
Cleanliness
Concerns raised about cleanliness, including dirty areas and unsanitary conditions in the restaurant.
Management Issues
Frequent complaints about management's handling of staff and customer interactions, leading to dissatisfaction among patrons.
MA
Marie Almenas
Nov 4, 2025
1.0
The Russian manager is super rude. I go every day after work to get an Arnold Palmer. I’m a regular there every single night and by the time I get out of work and make it there I get there from 10 to 10:05 which is considered closing but they still have the Arnold Palmer area up and I am always helped unless it is her. If this keeps occurring, they will lose a very frequent customer
DH
Donnelle Hlousek
Nov 4, 2025
2.0
Super rainy day, the place was completely empty except for the employees. I ordered the tailgate meal plus a freshly made box of booberry biscuits. The freshly made biscuits were burnt. The biscuits that came with the tailgate were old and hard. The dirty rice was at best lukewarm. The chicken tasted like it had sat all day. Super disappointed in what has always been a great option. Maybe just this location.
EE
Elise'na
Oct 29, 2025
5.0
We were served by Mikel, that young man was professional and delivered excellent customer service. Our food was fresh and delicious. This happened everytime he has been on shift. I expect to see him as a manger very soon.
JK
James Klotz
Oct 5, 2025
5.0
Fantastic food. Kind, very knowledgeable and personable employees. A fantastic dining experience. Highly recommend
JH
Jamir Highsmith
Aug 6, 2025
5.0
This is my first review ever but. Let’s just say the food was okay like always ,the young men keontea always has great smile and I appreciate his great hospitality , I have seen him just about run shifts his self one day because of the shitty mangers that be there sometimes , Yall need more people like him . And one more person I would like to acknowledge Ms.brandy she has been there since I was damn near a teenager I love her down bad she is a amazing woman and yall should honor her great place to visit on mornings with them