Bojangles

Reviews

• TO

  TRoy Oneal

  Dec 24, 2025
  1.0
  No chicken cooked or mac-n-cheese, waited over 20 minutes
• SS

  S.B

  Dec 14, 2025
  1.0
  *Update!* The operation Manager with Bojangles contacted me and made everything right. As a native of North Carolina, Bojangles has always been close to my heart and a preferred place to get my morning biscuit. This gentleman restored my faith in Bojangles with his kindness and professional handling of this situation. The service and food I received at their Richlands location more than made up for the interaction had at the Marine blvd location. Thank you again for making this right! If I could give 0 stars, I would today. I visited your location at marine boulevard in Jacksonville. North Carolina. I was distracted and didn't pay at the first window and pulled ahead to the second one. I was 2 car links ahead when the lady at the first window was waving her hand out the window for a whole minute, so I stuck my head out the window and said, I'm sorry that I missed you. I'll pay it the next window to which she replied not to yell at her. I was too car leaks ahead. I don't know how else I could have told her when I got to the next window. There was a lady holding her arm up barring 3 other employees from speaking to me. I could hear her saying, no, no, it's not worth it. Don't worry, I'll handle it. I gave them a $20 bill. But became increasingly uncomfortable with how aggressive they were being at the time The window So when they open the window again, I said I would just like my money back. A very nice lady in a red shirt came to the window, and I explained to her what had happened.And then I would just like to get my money back and leave.She was very understanding and said that she would get me my money back.So I waited a few more minutes in the line.When a man named dakota, who was the manager, came to the window and said that he would like an explanation as to why I wanted my money back.And I told him, at this point I just wanted my money back.And to leave and go somewhere else, he said the only way I could get my money back is.If I came into the building, so I came into the building where I had one of the worst interactions in my entire life.He was extremely rude and unprofessional.And after a back and forth, he said that he would not return my money back to me until tomorrow.He kept my cash and gave me no food and refused to give me back my $9.02. I recorded the interaction and would very much like to post the video, but it would not allow me to do so. All I wanted was a biscuit this morning and instead I had my money stole from me, from a company that is not allowed to keep cash while rendering No service. Considering how aggressive everyone was in the building.I will never go back to Bojangles on Marine Blvd again. I'd like someone from corporate to contact me so that they can see the videos that I took of the whole interaction.
• DP

  D Phillips

  Dec 13, 2025
  1.0
  Horrible customer service. All menu items aren’t on the app. Tried calling in the order, put on hold bc they were “so busy”. After 10 minutes I drove over and no one was in line inside and there were on a couple of cars outside. Had to wait 15 minutes for chicken to cook and another 10 to pack up the order. Very poorly managed location. However, the lady at the register was very nice.
• MC

  Melissa Capirci

  Dec 4, 2025
  1.0
  Manager very rude! Won't be returning,
• AH

  Angie H

  Nov 28, 2025
  4.0
  Food was hot and tasted great.

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