Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Food Freshness
Feedback indicated issues with food freshness, including cold items and poorly prepared dishes, though some customers enjoyed fresh and hot meals.
Management Issues
Several reviews highlighted poor management practices, including disorganization and lack of staff engagement, leading to negative customer experiences.
Drive-Thru Preference
Many customers noted that the drive-thru service was prioritized over in-store orders, resulting in longer wait times for those dining inside.
Cleanliness Concerns
Multiple reviews mentioned cleanliness issues, particularly in the dining area and restrooms, affecting overall customer satisfaction.
AD
Ashley Davis
Oct 24, 2025
5.0
Comanager was excellent! Great service to my special needs son! Thank you!
LB
Lovely Bones
Oct 22, 2025
3.0
Ordered a Cheddar Bo and it was clearly old. Had to go inside and the manager ( I believe GM or Assistant) offered to make another and told me it would be 5 minutes for a fresh one. I was a little irritated but decided it was fine and I asked to add another biscuit. I felt that I should have been offered another biscuit for a discount or on the house for having to get out of my car, come inside, and wait 10 minutes for a biscuit with cheese; which is delicious but 10 minutes??
TM
Tiffany M
Oct 12, 2025
5.0
They are always polite and eager to help!
BW
Burdette Whitaker
Sep 16, 2025
5.0
Very disorganized at the register. Food was good
RR
Robert
Aug 28, 2025
1.0
Stood at the register for 10 mins in a empty slow store full of employees with no help from no one the co manger gianna was 2 busy playing with coworkers talking about outside of work stuff I get it though a bunch of minimum wage people that could care less about their job I’m glad I was getting someone else food you could not pay me 2 eat at this raggedy store
What are the operating hours for Bojangles' drive-through?
Bojangles' drive-through is open Monday through Thursday and Sunday from 5:30 AM to 10:00 PM, and on Friday and Saturday from 5:30 AM to 11:00 PM.
Does Bojangles offer breakfast, lunch, and dinner?
Yes, Bojangles serves breakfast, lunch, and dinner with classic Southern dishes including seasoned chicken and scratch-made biscuits.
Can I order Bojangles food through a mobile app?
Yes, you can order Bojangles food using their app available on both Apple App Store and Google Play Store.
What payment options does Bojangles accept?
Bojangles accepts payment through cash, Mastercard, Visa, and traveler's checks.
Does Bojangles offer catering services?
Yes, Bojangles provides catering services for various occasions.
Does the Bojangles location in Jacksonville have dine-in seating and restrooms?
Yes, this Bojangles location offers dine-in seating and has restrooms available.
Is Wi-Fi available at Bojangles in Jacksonville?
Yes, free Wi-Fi is available at this Bojangles location.
What nearby restaurants could I visit before or after Bojangles?
Nearby you can find Casa Mia Pizzeria for Italian food, Pho & Food To Go for Asian cuisine, and Hwy 55 Burgers, Shakes & Fries for burgers. These places are convenient options to explore around your visit to Bojangles.
Where can I find nearby services for vehicle needs around Bojangles?
Around Bojangles, you can visit Advance Auto Parts, O'Reilly Auto Parts, and AutoZone for automotive parts and services. Also, Oasis car spa offers car wash and detailing services nearby.
Are there convenient nearby places for other errands, such as shipping or banking, close to Bojangles?
Yes, you can access nearby services like UPS Access Point location for shipping, The Exchange Network for ATMs, Coinme for currency exchange, Western Union for money transfer, and Dollar General for shopping.