Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.7
758 reviews
5 stars
348
4 stars
147
3 stars
95
2 stars
48
1 star
120
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, disorganization, and poor communication from staff, particularly during busy times.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or stale items, while others praised the freshness and taste.
Staff Attitude
While some staff members were noted for their friendliness and helpfulness, others were criticized for rudeness and lack of professionalism.
Management Concerns
Several reviews highlighted issues with management, including inadequate staffing, poor training, and failure to address customer complaints effectively.
- DBDexter “Dex” BriggsDec 28, 20252.0Don’t usually have issues with bojangles but today was just not it. — fries are so salty I couldn’t finish them, my biscuit was burnt, and my drink was flat :/ really only good part was the chicken.
- ADAshley DavisOct 24, 20255.0Comanager was excellent! Great service to my special needs son! Thank you!
- LBLovely BonesOct 22, 20253.0Ordered a Cheddar Bo and it was clearly old. Had to go inside and the manager ( I believe GM or Assistant) offered to make another and told me it would be 5 minutes for a fresh one. I was a little irritated but decided it was fine and I asked to add another biscuit. I felt that I should have been offered another biscuit for a discount or on the house for having to get out of my car, come inside, and wait 10 minutes for a biscuit with cheese; which is delicious but 10 minutes??
- TMTiffany MOct 12, 20255.0They are always polite and eager to help!
- BWBurdette WhitakerSep 16, 20255.0Very disorganized at the register. Food was good
Frequently Asked Questions About Bojangles
What are the operating hours for Bojangles' drive-through?
Bojangles' drive-through is open Monday through Thursday and Sunday from 5:30 AM to 10:00 PM, and on Friday and Saturday from 5:30 AM to 11:00 PM.
Does Bojangles offer breakfast, lunch, and dinner?
Yes, Bojangles serves breakfast, lunch, and dinner with classic Southern dishes including seasoned chicken and scratch-made biscuits.
Can I order Bojangles food through a mobile app?
Yes, you can order Bojangles food using their app available on both Apple App Store and Google Play Store.
What payment options does Bojangles accept?
Bojangles accepts payment through cash, Mastercard, Visa, and traveler's checks.
Does Bojangles offer catering services?
Yes, Bojangles provides catering services for various occasions.
Does the Bojangles location in Jacksonville have dine-in seating and restrooms?
Yes, this Bojangles location offers dine-in seating and has restrooms available.
Is Wi-Fi available at Bojangles in Jacksonville?
Yes, free Wi-Fi is available at this Bojangles location.
What nearby restaurants could I visit before or after Bojangles?
Nearby you can find Casa Mia Pizzeria for Italian food, Pho & Food To Go for Asian cuisine, and Hwy 55 Burgers, Shakes & Fries for burgers. These places are convenient options to explore around your visit to Bojangles.
Where can I find nearby services for vehicle needs around Bojangles?
Around Bojangles, you can visit Advance Auto Parts, O'Reilly Auto Parts, and AutoZone for automotive parts and services. Also, Oasis car spa offers car wash and detailing services nearby.
Are there convenient nearby places for other errands, such as shipping or banking, close to Bojangles?
Yes, you can access nearby services like UPS Access Point location for shipping, The Exchange Network for ATMs, Coinme for currency exchange, Western Union for money transfer, and Dollar General for shopping.