Bojangles

3.7
755 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
6973 Western Blvd. Ext., Jacksonville, NC
28540, United States

Hours

Reviews

3.7
755 reviews
5 stars
347
4 stars
146
3 stars
95
2 stars
47
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Food Freshness

Feedback indicated issues with food freshness, including cold items and poorly prepared dishes, though some customers enjoyed fresh and hot meals.

Management Issues

Several reviews highlighted poor management practices, including disorganization and lack of staff engagement, leading to negative customer experiences.

Drive-Thru Preference

Many customers noted that the drive-thru service was prioritized over in-store orders, resulting in longer wait times for those dining inside.

Cleanliness Concerns

Multiple reviews mentioned cleanliness issues, particularly in the dining area and restrooms, affecting overall customer satisfaction.
  • AD
    Ashley Davis
    Oct 24, 2025
    5.0
    Comanager was excellent! Great service to my special needs son! Thank you!
  • LB
    Lovely Bones
    Oct 22, 2025
    3.0
    Ordered a Cheddar Bo and it was clearly old. Had to go inside and the manager ( I believe GM or Assistant) offered to make another and told me it would be 5 minutes for a fresh one. I was a little irritated but decided it was fine and I asked to add another biscuit. I felt that I should have been offered another biscuit for a discount or on the house for having to get out of my car, come inside, and wait 10 minutes for a biscuit with cheese; which is delicious but 10 minutes??
  • TM
    Tiffany M
    Oct 12, 2025
    5.0
    They are always polite and eager to help!
  • BW
    Burdette Whitaker
    Sep 16, 2025
    5.0
    Very disorganized at the register. Food was good
  • RR
    Robert
    Aug 28, 2025
    1.0
    Stood at the register for 10 mins in a empty slow store full of employees with no help from no one the co manger gianna was 2 busy playing with coworkers talking about outside of work stuff I get it though a bunch of minimum wage people that could care less about their job I’m glad I was getting someone else food you could not pay me 2 eat at this raggedy store

Frequently Asked Questions About Bojangles

What are the operating hours for Bojangles' drive-through?

Bojangles' drive-through is open Monday through Thursday and Sunday from 5:30 AM to 10:00 PM, and on Friday and Saturday from 5:30 AM to 11:00 PM.

Does Bojangles offer breakfast, lunch, and dinner?

Yes, Bojangles serves breakfast, lunch, and dinner with classic Southern dishes including seasoned chicken and scratch-made biscuits.