Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Numerous customers reported slow service, inattentive staff, and rude interactions, particularly with management.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold food, incorrect orders, and food safety concerns.
Positive Experiences
Some customers praised friendly staff and good food, particularly highlighting specific menu items like the roast beef sandwiches and brisket.
Cleanliness
A few reviews noted the cleanliness of the dining area and restrooms, contributing positively to the overall experience.
BB
Brandon
3 days ago
1.0
I ordered door dash. I received a large drink cup filled with au jusn and a half a thing of fries.
I am pretty forgiving, but sending a large drink full of hot dipping sauce is just willfully messing up an order.
BD
Brandon Dickson
Dec 7, 2025
2.0
Not sure why we had to pull up and wait on food that was cold when we got it. Turns out the fries aren't that great when they sit out for a while.
CH
Cheryl Hudson
Dec 4, 2025
1.0
So we are giving Arby's one more try..... waiting for someone to take our order had to ask a young lady if someone could take our order. The look she gave me . We sat down waiting for our food it was on the counter just sitting . Food was cold dare not going to tell them. We will not be back. The sad thing it happened months ago. I guess someone like there no smile, not friendly at all.
EK
EM Kiser
Nov 25, 2025
5.0
So good. They have the meats
KH
Katherine Hutchins
Nov 19, 2025
2.0
Drive thru looks closed. Staff inattentive, not friendly. Very slow, 15 min for 2 sandwiches and 1 fry doesn't feel like fast food. No smiles. Forgot condiments I'd asked for.