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Arby's

4.3
(828 reviews)
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Business Details

1365 Western Blvd, Jacksonville, NC
28546, United States
(910) 455-6044
http://www.arbys.com/locations/us/nc/jacksonville/1365-western-blvd/store-7175
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1365 Western Blvd, Jacksonville, NC
28546, United States

Hours

Reviews

4.3
828 reviews
5 stars
493
4 stars
201
3 stars
76
2 stars
30
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Food Quality

While some customers enjoyed the food, there were multiple complaints about food quality, including issues with temperature and preparation.

Cleanliness

Several reviews noted that the restaurant's cleanliness was lacking, with dirty tables and floors being a common concern.

Order Accuracy

There were numerous reports of incorrect orders and missing items, leading to frustration among customers.

Overall Experience

Despite some negative feedback, many customers expressed a positive overall experience, particularly enjoying the atmosphere and specific menu items.
  • MS
    Michael Shonk
    Feb 23, 2026
    3.0
    Had better Arby's.
  • DR
    david ruiz
    Feb 5, 2026
    4.0
    $5 bowls well worth it.
  • BH
    Brandie Hammontree
    Feb 4, 2026
    5.0
    This place put a big smile on my face, very friendly staff. My husband and I don't eat out often. This visit was well worth it. We rang the 🔔 as loud as we could. Thanks for a wonderful experience
  • DP
    Daniel Penuela
    Jan 19, 2026
    5.0
    Customer service was great. Drive thru went amazing and appreciated the professionalism.
  • DR
    Dee Rasmussen (Dee Raz)
    Dec 20, 2025
    2.0
    Although the server at the window was very polite, the food was horrible. I ordered steak bites, turkey ranch and bacon combo, and the deep fried turkey combo. The steak bites were burnt black, the bread for the turkey ranch was burnt, and the "drip fried" turkey looked like regular, plain turkey. I guess, at least the fries were hot 🤷🏾‍♀️
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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