Arby's

4.3
820 reviews
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Business Details

1365 Western Blvd, Jacksonville, NC
28546, United States
(910) 455-6044
http://www.arbys.com/locations/us/nc/jacksonville/1365-western-blvd/store-7175
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1365 Western Blvd, Jacksonville, NC
28546, United States

Hours

Reviews

4.3
820 reviews
5 stars
488
4 stars
198
3 stars
75
2 stars
30
1 star
29

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, highlighting specific items like the fish sandwich and roast beef sandwiches, though some noted inconsistencies in temperature and preparation.

Customer Service

Many reviews praised the friendly and helpful staff, with specific mentions of employees going above and beyond, although there were also complaints about unprofessional behavior and order inaccuracies.

Cleanliness

While some customers appreciated the cleanliness of the restaurant, others reported issues with dirty dining areas and a need for deep cleaning.

Order Accuracy

Several customers experienced issues with incorrect orders or missing items, leading to frustration, although some noted that the staff was apologetic and willing to correct mistakes.
  • DR
    Dee Rasmussen (Dee Raz)
    Dec 20, 2025
    2.0
    Although the server at the window was very polite, the food was horrible. I ordered steak bites, turkey ranch and bacon combo, and the deep fried turkey combo. The steak bites were burnt black, the bread for the turkey ranch was burnt, and the "drip fried" turkey looked like regular, plain turkey. I guess, at least the fries were hot 🤷🏾‍♀️
  • AV
    Alicia Vaughn
    Nov 13, 2025
    5.0
    I love Arby's food especially the bacon Swiss chicken sandwich with Arby's sauce. The atmosphere was clean and inviting with wonderful service.
  • JM
    Jackie Mcguigan
    Oct 16, 2025
    5.0
    My son and I absolutely love Arby's my son loves the classic roast beef with red branch and cheese sauce on the side with his curly fries I just get the chicken cordon bleu sandwich no fries no nothing their fries are way too salty for me and I hate asking for no salt. Don't get me wrong they will do it with no complaint but I just don't like asking. Plus the chicken cordon bleu sandwiches way plenty it's huge and it fills me up with just a sandwich.
  • NH
    nicholas heupel
    Oct 1, 2025
    1.0
    So when you order 7 sandwiches and you ask for extra Arby's sauce, I guess 5 total packets is acceptable. Also ordered mozzarella sticks and they were nowhere to be found. One star is being generous here.
  • CL
    Courtney L
    Oct 1, 2025
    5.0
    The Buffalo sandwich was delicious, the staff was friendly, and the service was quick.
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