7 Brew is a one-of-a-kind drive-thru concept that offers a fun and energetic vibe, along with a wide array of coffee beverages, infused energy drinks, Italian sodas, smoothies, teas, and milkshakes.
Customer experiences with service are inconsistent, with some praising friendly and helpful staff while others report rude behavior and poor order accuracy.
Cleanliness Issues
Multiple customers expressed concerns about cleanliness, including finding insects and foreign objects in their drinks.
Drink Quality
While many customers enjoy the coffee and drink options, there are complaints about inconsistency in drink preparation and quality.
Staff Turnover
Frequent mentions of staff changes and management issues suggest a decline in service and drink quality, impacting customer loyalty.
Speed of Service
Despite some complaints, many reviews highlight fast service, especially during busy times, contributing to a positive overall experience.
LL
lisa.pisapie
3 days ago
1.0
Always come by this coffee shop but today the weather was actually pretty bad and raining. Employees were STILL having to take orders in the rain. At the very LEAST management should give employees rain gear so they aren’t getting drenched. Or better yet, not have the employees out in the rain.
AA
Abbey
5 days ago
3.0
the service is usually very good and friendly but today the young lady who handed us our drinks was very rude and kept giving us dirty looks. not sure of her name but she had a long black pony tail and gold earrings.
VR
Veronica Robinson
Nov 4, 2025
1.0
I went to 7 brew for a friend because she enjoys the coffee The lady that took my order, she was sweet and pleasant, but the lady that brought the drinks out instead of her, handing me my drinks she’s goes to sit on the counter or wherever. thei Individual that brought the drinks out to the girl that her drinks were on the counter bar whatever it is called, or the girl taking the order instead of handing them to me when she very well knows they’re my drinks so why wouldn’t you just hand them to me and she messaged the cashier or the lady who took my order and she told her your drinks are over there on the stand wherever you call it.. So it pissed me off because she could’ve very well handed them to me versus letting the individual that took the order know they were sitting there when she could’ve passed them to me And this is why you’re getting one for service because it was rude and disrespectful to me because she was too lazy to hand me my drinks I don’t know if it was a color thing, but I’ll take it as the color thing. and by the way, you won’t have to worry about me coming through that line ever again cause I do not play about respect
JM
Jessica Maddison
Oct 30, 2025
4.0
Went through this morning and Kennedy was so helpful with picking out a fun holiday themed drink. Only issue I had is the bees was chasing the poor girl on the first lane and the cold having them in the cold weather with no heaters or warmth. Otherwise the girls were very fun and had a silly conversation including both myself and the other car on lane
RK
Rosemary Kenney
Oct 18, 2025
1.0
I have never wanted to just straight up leave a place because of service. The girl who was outside taking our order was so pushy! It was my first time there and all I wanted was an iced pumpkin latte. She asked if I had a number, I told her no. She literally kept pushing for me to give her my number so I told her I was out of state and probably won’t be here again. She proceeded to tell my friend and I that she was putting in her number in order to get a free drink off us….. anyways. I didn’t get chance to read the menu so I asked the girl what a pumpkin blondie is. I kid you not she said in a passive aggressive tone with a smug laugh “it’s just our blondie… with pumpkin” I tried to ask her what a blondie is because I had no idea and she finally told me. I responded with “can I please get an iced coffee with pumpkin flavoring nothing else”. Again she did a rude little chuckle and said “what you don’t want our blondie? It’s just Carmel and vanilla it’s so good” I told her no AGAIN. It literally took me maybe like 5 minutes just to convince her to take MY ORDER correctly. She was just very rude and honestly she should NOT be working in customer service (coming from someone who does too 😂) my friend even said that the other girl out taking orders was looking at this girl. Anyways we get to the window and get our drinks… and guess what?! She decided that I wanted a pumpkin blondie so that’s what I got. It was horrible. It was too sweet, I knew I wouldn’t like it but oh well I guess this girl thought that it was life changing and despite me CLEARLY saying no to the pumpkin blondie that I needed it. I’m sure the coffee would be good if I actually got to try it but I took two sips and couldn’t drink anymore. Honestly I have never been so disappointed with customer service before.
What is 7 Brew Coffee and what kind of beverages do they offer?
7 Brew Coffee is a unique drive-thru coffee shop offering a variety of coffee drinks, infused energy drinks, Italian sodas, smoothies, teas, and milkshakes.
What are the opening hours of 7 Brew Coffee?
7 Brew Coffee is open from 5:30 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Where is 7 Brew Coffee located?
7 Brew Coffee is located at 3030 Western Blvd., Jacksonville, NC 28546, United States.
Does 7 Brew Coffee accept contactless payments?
Yes, 7 Brew Coffee accepts multiple payment options including American Express, Apple Pay, Android Pay, Visa, Mastercard, Discover, Samsung Pay, cash, and contactless payments.
Is there outdoor seating available at 7 Brew Coffee?
Yes, 7 Brew Coffee has outdoor seating where customers can enjoy their beverages.
Is 7 Brew Coffee wheelchair accessible?
Yes, 7 Brew Coffee offers a wheelchair accessible entrance, parking, seating, and restroom facilities.
Does 7 Brew Coffee welcome children and families?
Yes, 7 Brew Coffee welcomes children and families and has a children's menu available.
Are dogs allowed at 7 Brew Coffee?
Yes, dogs are welcome both inside and outside 7 Brew Coffee.
What are some nearby places of interest customers might visit before or after 7 Brew Coffee?
Nearby places include The Joint Chiropractic for physical therapy, Blaze Pizza for dining, Wingstop for chicken meals, and Publix Super Market for grocery shopping.
How can nearby services like Veterans United Home Loans and local real estate agents be useful to customers visiting 7 Brew Coffee?
Customers interested in mortgage or real estate services can conveniently visit Veterans United Home Loans or various nearby real estate agents like Lee Locke or the Castro Real Estate Team after enjoying a drink at 7 Brew Coffee.